Note fondée sur 366 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2023 sur Hotels
par Christine de lyon
super
Publié le 13 déc. 2017 sur HotelsBel hotel dans un magnifique environnement
par un voyageur de Paris
véritable havre de verdure
Publié le 19 avr. 2017 sur HotelsPersonnel attentionné et bel environnement
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Abi - Guest Services Manager, Gestion de l’hôtel
Dear Suzie, Thank you for coming to visit us at Alexander House Hotel and for taking the time to provide your feedback. We appreciate your 10 out of 10 review and look forward to welcoming you back to the hotel in the future.Kind regards, Abi
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mars 2024 par Abi - Guest Services Manager, Gestion de l’hôtel
Dear Hayley, Thank you for coming to stay with us at Alexander House Hotel and for taking the time to provide your feedback. We appreciate your 5 out of 5 review and look forward to welcoming you back to the hotel in the future. Kind regards, Abi Guest Services Manager
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Charlotte , Gestion de l’hôtel
Dear Nathan,Thank you for visiting Alexander House Hotel & Utopia Spa and for leaving a review. We hope to welcome you back in the future. Kind regards,CharlotteGuest Services Manager
par un voyageur
Publié le 5 févr. 2024 sur Expedia
The staff were absolutely amazing, they were attentive and very friendly. They catered well for us (vegan). I love the attention to detail, our room had alternative milk (plant based), special birthday treat for my wife and we were upgraded to a luxury room (complimentary). I cannot fault anything, this was just perfect from start to finish.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Abi - Guest Services Manager, Gestion de l’hôtel
Dear Gazelle, Thank you for coming to visit us at Alexander House Hotel and for taking the time to provide your feedback. I am so pleased to hear you enjoyed your time with us and that you were well looked after through out your stay by all my colleagues. I will be passing your kind comments on to them and they will also be delighted to hear of your enjoyable stay.We look forward to welcoming you back to the hotel in the future. Kind regards, Abi
par un voyageur
Publié le 4 janv. 2024 sur Expedia
A little bit tired, spa treatments were average, not enough staff for the number of customers. There are definitely better spa options available in the area.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Abi - Guest Services Manager, Gestion de l’hôtel
Dear David, Thank you for coming to stay with us at Alexander House Hotel and for taking the time to provide your feedback. I am saddened to read that the spa was not to the standard you were expecting and I do apologise as a result. I will be passing your feedback on to my colleagues in the spa management team who will investigate this further. Kind regards, Abi
par un voyageur
Publié le 25 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 déc. 2023 par Abi - Guest Services Manager, Gestion de l’hôtel
Dear Sam, Thank you for coming to visit us at Alexander House Hotel and for taking the time to provide your feedback. We appreciate your 4 out of 5 review and we look forward to welcoming you back to the hotel in the near future. Kind regards, AbiGuest Services Manager
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Abi - Guest Services Manager, Gestion de l’hôtel
Dear Lisa, Thank you for coming to visit us at Alexander House Hotel and for taking the time to provide your feedback. We appreciate your 5 out of 5 review and look forward to welcoming you back in the future. Kind regards, Abi Guest Services Manager
