Ratings based on 406 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 4, 2024 on Hotels
4 out of 5
by A traveller

Warm and good value but see comments

Posted Jan. 19, 2024 on Hotels
The room was warm, and the bed comfortable (though the bottom sheet wasn't big enough for the double bed; I was alone; two people might have been more affected by this). (1) Biggest flaw: NO TABLE/BREAKFAST BAR OR CHAIRS TO EAT FOOD. (In fact no chair at all), though basic cooking facilities (microwave, small hob, kettle, toaster), pans and utensils were provided; nor were there any trays to eat off one's lap. (2) Not suitable for anyone of limited mobility or 'traditional build': the stairs down to my basement room had no rail for part of the way, and the shower and surrounding area were cramped (though the water was nice and hot)
4 out of 5
by A traveller

Hogmanay 2023

Posted Jan. 7, 2024 on Hotels
We came here for new years eve, good location 10min walk to princess street. Really enjoyed our stay just a couple of things to be aware of... there is no lift and a lot of stairs, we had requested a low level room as i have mobility issues and were put right on top floor with 6 sets of stairs was not ideal. Room was lovely, cleaned and fresh towels everyday. 1 of the days we got up late and the cleaner walked straight in without knocking. Very apologetic but also embarrassing for me as i was just in a towel after showering. Room was extremely hot all the time. Not a bad stay
5 out of 5
by A traveller

Posted Dec. 24, 2023 on Expedia
Lovely 2 day stay with my friend. Place was very accessible but also quite. Had every yhing you needed. Would definitely use again.
1 out of 5
by A traveller

Posted Dec. 23, 2023 on Expedia
NIGHTMARE HOTEL. We had booked a 4 night stay in what seemed to be a well located - good reputation apartment block. How wrong we were. We were awoken in the middle of the night (twice, one at 2am & another night at 4am) to banging on the front communal door and then somebody banging on our own front windows (right by our bed) as we were staying on the ground floor. This was utterly terrifying to say the least. Even if this was someone locked out- this didn’t matter- we called the out of hours emergency number and it went straight to voicemail multiple times, when speaking to the receptionist the next morning who was utterly helpless, she was more concerned that we had phoned 101 to get advice from The police rather than checking what had happened. The police actually attended the property to investigate after we called 999 due to this being multiple times that someone was banging on our windows trying to gain access into the building. They thought it became a concern for welfare. The room itself was very basic. A tap that you could almost pull off when trying to turn it on, a door that looked like it has been kicked in, very basic kitchen supplies - we ended up buying even kitchen spray and wipes for the surface as there was nothing to use - the fans for the bathroom and kitchen barely worked and the overall room was not worth the ridiculous amount of money we payed for it. We are utterly fed up and disappointed in this stay, we will NEVER be staying here again.
4 out of 5
by A traveller

Good value

Posted Dec. 16, 2023 on Hotels
This was good value with a central location and I would stay again as close to my office for work. The room was a decent size. Shower was a bit small but good pressure. The curtains were a bit stained and could do with being replaced, same with sofa. Overall decent experience.
5 out of 5
by A traveller

Posted Nov. 30, 2023 on Hotels
Excellent staff very friendly , room a bit small not as advertised
4 out of 5
by A traveller

Posted Nov. 25, 2023 on Expedia
Just what we wanted, comfortable bed, walking distance to Princes Street but also close to bus and tram routes. Visited Edinburgh Castle, Holyrood Palace and Royal Yacht Brittania and loved Edinburgh
5 out of 5
by A traveller

Posted Nov. 20, 2023 on Expedia
Lovely clean and warm apartment everything you would need for a short or long term break kitchen and bathroom all in the one apartment bus stop 5 minutes walk to Edinburgh city centre or 20 minutes walk lots of local shops pubs and restaurants nearby
5 out of 5
by A traveller

Great location, even better rooms

Posted Nov. 16, 2023 on Hotels
Beautifully clean, huge room, with everything you need to stay much longer than I did. Super easy late check-in, too (thank you!)