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Aparthotel

Palmerston Suites

4.0 star property
4-star Victorian aparthotel near Edinburgh Castle

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Photo gallery for Palmerston Suites

Executive Suite
Property entrance
Reception
Reception
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
37 Palmerston Place, Edinburgh, Scotland, EH12 5AU
  • Place, Dean Village
    ‪2 min walk‬
  • Place, Princes Street
    ‪9 min walk‬
  • Place, George Street
    ‪10 min walk‬
  • Airport, Edinburgh (EDI)
    ‪21 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 20 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Suite

Deluxe Twin Suite

Deluxe Twin Suite

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Edinburgh

City center stay.Within a 15-minute walk of this West End aparthotel, you'll find Princes Street and George Street. Edinburgh Castle and Royal Mile are also within 2 miles (3 km).
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What's nearby

  • Dean Village - 2 min walk - 0.2 km
  • Princes Street - 9 min walk - 0.8 km
  • Edinburgh International Conference Centre - 9 min walk - 0.8 km
  • George Street - 10 min walk - 0.9 km
  • Edinburgh Castle - 16 min walk - 1.4 km

Getting around

  • Edinburgh Haymarket Station - 8 min walk
  • Haymarket Tram Station - 8 min walk
  • Edinburgh Airport (EDI) - 14 min drive

Restaurants

  • ‪Platform 5 - ‬8 min walk
  • ‪Wee Vault Edinburgh - ‬6 min walk
  • ‪The Palmerston - ‬5 min walk
  • ‪Teuchters - ‬7 min walk
  • ‪La Plaza Bistro - ‬6 min walk

About this property

Palmerston Suites

4-star Victorian aparthotel near Edinburgh Castle
As a guest of Palmerston Suites, you'll find tour/ticket assistance, express check-out, and a front-desk safe. WiFi and wired Internet are free in public spaces.

This Victorian Edinburgh aparthotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 5 levels
  • Built in 1881
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site
Palmerston Suites offers 18 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Edinburgh aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 18 units
  • 5 floors
  • Built in 1881
  • Victorian architecture

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. The property is professionally cleaned.

Property is also known as

Palmerston Suites
Palmerston Suites Apartment
Palmerston Suites Apartment Edinburgh
Palmerston Suites Edinburgh
Palmerston Suites Edinburgh, Scotland
Palmerston Suites Edinburgh
Palmerston Suites Aparthotel
Palmerston Suites Aparthotel Edinburgh

Palmerston Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 185 out of 492 reviews
Rating 8 - Good. 195 out of 492 reviews
Rating 6 - Okay. 65 out of 492 reviews
Rating 4 - Poor. 23 out of 492 reviews
Rating 2 - Terrible. 24 out of 492 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mary Carol

Disliked: Cleanliness, room comfort

Hotel from Hell

Bathroom faucet so wobbly we couldn't use it; mice in the room; food left in fridge from previous occupant; dirty towels left in bin from previous occupant; lamps on either side of bed were broken; pillows filled with golf-ball sized lumps; no one was ever at the front desk--same umbrella was behind the desk every day, never moved. We left a day early; slept the third night in our clothes with bags packed so we could leave early in the morning. We met another traveller who said he had also stayed there a few years ago and had a similar experience. The owners haven't learned, and I don't see how they stay in business, So I am telling the truth to warn off other travelers!
Stayed 4 nights in Sep 2025

10/10 Excellent

LILIANA

Travelled with family
Liked: Cleanliness, room comfort

Location is unbeatable!

Rumana at the front desk was just incredible. So kind and made me feel welcome straight away. Thank you very much for all your help and looking forward to welcoming you here in Bondi Beach :). The cleaners did an amazing job as well, congratulations!
Stayed 5 nights in Aug 2025

2/10 Terrible

Patrick

Terrible customer service

All I can say is property management is not accommodating. I’d love to fully explain but proper explanation doesn’t meet the guidelines of this website.
Stayed 3 nights in Aug 2025

8/10 Good

Kara

Liked: Cleanliness, property conditions & facilities
Problematic for available parking. We stayed twice: at the beginning of our trip and at the last night of our trip. Last night was far better than the first night. The first night’s stay, our auto key door was broken so we were given a key and the door handle was nonexistent. On our first night’s stay, the receptionist did not explain how to use the card for electricity. She wasn’t very helpful nor was she friendly. Upon our last night’s stay, we had a nicer room and our welcome was far friendlier.
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy, Summerstown

Liked: Cleanliness, amenities, property conditions & facilities
Great property & location! Highly recommend.
Stayed 6 nights in Jul 2025

6/10 Okay

Diana

Liked: Room comfort
Disliked: Cleanliness

Disappointing

Was very disappointed with the condition of our room, as well as the lack of communication when I did send them a message. The location is very good, the bed was very comfortable and it was convenient to have a small kitchen. I appreciated the email for late check in and that was easy. The place is in need of some repairs and proper cleaning. There was a lot of dust/mold in the bathroom vent as well as the fridge vents, the curtains were coming off the rod, the tv remote was absolutely disgusting and the kitchen didn't have enough tools to actually cook much. My communication during our stay on this went unanswered. I wouldn't stay there again because of the above.
Stayed 4 nights in Jun 2025

6/10 Okay

Brenda, Sandy Hook

Travelled with partner
The hotel is in a lovely location and close to transportation. It is a beautiful historic building on the outside, but the room desperately needs updating, i.e. curtains, carpet, kitchen, furniture, etc. The weather was warm when we were there and it was suffocating inside, especially since the window didn’t open.
Stayed 1 night in Jun 2025

10/10 Excellent

lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely little rooms with kitchenettes, nice quiet area and ideal location for getting around Edinburgh
Stayed 2 nights in May 2025

10/10 Excellent

Babita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like this property, clean , easily travel duration, friendly service, entirely excellent
Stayed 2 nights in May 2025

6/10 Okay

Andrea, Newington

Liked: Cleanliness, property conditions & facilities
Convenient location, clean. required insistence to receive 2nd blanket for shared bed( traveled with good friend, not husband). Bed smaller than booked king size. Room key disabled on 2nd day of stay. Very difficult to receive response from Hotel to get us into our rooms. Had to leave message on answering machine twice. Staff in hotel next door stated this is a frequent problem . They tried to reach the staff to help us, too and got their answering machine. If you don't have international calling on your phone, you can not reach them. Service desk closes at 6 PM.
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a very safe apartment, clean and ideal location without being too close to the city centre to be noisy
Stayed 3 nights in May 2025

10/10 Excellent

Charlie

Liked: Cleanliness, property conditions & facilities
Had a great stay beautifully looked after and would definitely stay again
Stayed 3 nights in May 2025

6/10 Okay

Tony

Business traveller
Liked: Room comfort

Palmerston Suites

The property has the potential to be a sort after place to stay as the features of the building are fabulous. The beds are very comfortable. A proper refurbishment is needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, room comfort

Top, top place to stay

Fabulous- highly, highly recommended. Tucked away, but close enough to Haymarket station to make it perfect.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, room comfort

Loads of space and great location.

Have stayed a couple of times now and have just re-booked. Great location, within a super easy walk to the tram, loads of bus routes etc. The rooms are spacious, clean and comfortable. Check-in is easy, too.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephy

Travelled with group
Liked: Cleanliness, room comfort
Very neat and clean and comfortable stay . Only downside is no lifts otherwise it’s very comfortable stay . Very accessible to the main areas of Edinburgh. Would highly recommend
Stayed 3 nights in Mar 2025

10/10 Excellent

Nowshin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The property was clean and tidy, and all amenities were provided. We’re really pleased with everything. Thank you!
Stayed 3 nights in Feb 2025

6/10 Okay

Eyhab Ab H

Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Shower was difficlult to set. Not much pressure
Stayed 1 night in Nov 2024

8/10 Good

Billy, Hideaway

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice but a bit noisy
Stayed 5 nights in Oct 2024

8/10 Good

Katelyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Katharine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central and clean with good facilities for a city break
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is fairly close to bus and tram transportation. It's 2 block walk to the main road that connects directly to Princes street. My main complaint is there is only once accessible outlet in the bedroom. There are outlets you can use in the kitchen which we did. No outlet other than for a shaver connection (not a standard outlet) in the bathroom. Had to use the one outlet available in the bedroom to use the hair dryer (or use the kitchen outlet). With 4 adults and phones, iPad, portable chargers to re-charge, that was an inconvenience. There is no option to purchase any water or snacks in hotel. We were placed on the first floor which was super convenient given our heavy luggage. I don't think there is a lift.
Stayed 3 nights in Sep 2024

8/10 Good

md akter

Travelled with family
Stayed 1 night in Aug 2024

2/10 Terrible

Abigail

Disliked: Amenities, room comfort
Honestly one of the worst stays I’ve had in a hotel. We initially went to drop off our bags but couldn’t be checked in yet as we were slightly early so we said no problem can we leave our bags and then check in later on and that was fine with the receptionist. Later when returning nobody was at the desk to let us in so we waited, rang both numbers available and buzzed for about 25 minutes, then someone coming in kindly let us in so we got in and waited another 5 minutes until we saw our key in an envelope with our name and room number on so we got it and went upstairs. 20 minutes later we got a call back from reception so we explained and was told “I was only away from the desk for 10 minutes” which was just clearly untrue and my call log can show otherwise. So we basically just said we have checked in now so it’s done and ended the rather passive aggressive call from the receptionist. Everything in the room looked as if it was found on Facebook marketplace secondhand or something. The shower was like a trickle down your back and the temperature was a choice of either scalding, tepid or freezing, the tap in the kitchenette only had warm water and the rest of the room was just incredibly strange. There was even a random ottoman for some strange reason. We never saw a soul at the desk after that first encounter and the only positive I could possibly saw is that it wasn’t disgustingly dirty and it had a lot of plug sockets. Overall I’m really unhappy with this stay.
Stayed 1 night in Sep 2024