Ratings based on 847 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 21, 2024
I left an important item in room at departure. Staff overnighted the item to our next destination. Very thankful.
5 out of 5
by A traveller

A Wonderful Weekend

Posted Jan. 20, 2024 on Hotels
A wonderful weekend and all staff were so welcoming, professional and friendly. A special mention to Jonathan who makes your stay so memorable. An excellent location for the Edinburgh Playhouse and the St James Quarter. We loved the roof terrace with amazing views and the Snug with the open fire pit. Beautiful rooms and decor throughout. Looking forward to starting with you again.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 11, 2024 on Expedia
5 out of 5
by A traveller

Best spot in Edinburgh

Posted Jan. 3, 2024 on Hotels
Great staff. Very attentive, kind and engaging. Our second stay here and we’ll be back!
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 19, 2023 on Hotels
4 out of 5
by A traveller

Nice break

Posted Dec. 18, 2023 on Hotels
We had a lovely stay, However, I would say the fact they must check the rooms before putting people into them, our shower flooded the bathroom and leaked into the room a bit. Give them they're due they moved us to a different room which was nice however the heating was broke in that room and they had a really noisy heater in its place. £540 was a lot of money to have these snags i feel, one thing i feel that they could update is they are cashless and that they take £100 deposit for the room incase anything happens to it, this i feel you should be made aware of, all in all was a nice break
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 16, 2023 on Hotels
5 out of 5
by A traveller from Glendale

This traveller left a rating score only Posted Dec. 10, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 8, 2023 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 1, 2023 on Expedia