Cleanliness and Comfort
The room and common areas were generally clean, but attention to dust in less-used spaces could be improved .
Service Quality
Staff were polite and helpful, although quicker responses to guest requests would enhance the guest experience .
Amenities and Facilities
The fitness center and lounge were well-equipped; however, breakfast options were limited—adding more fresh fruit, hot dishes, and dietary choices would appeal to a wider range of guests .
Location and Accessibility
The hotel’s location was convenient for shopping and attractions, but clearer signage at the entrance would improve accessibility for new guests .
Value for Money
The overall value matched expectations, though providing complimentary bottled water or snacks at check-in would increase perceived value .