Ratings based on 1,350 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller from WINNIPEG

Posted Apr. 29, 2024
The property was clean, amenities were updated and it was close to the airport. The breakfast was excellant. A main reason we booked however was the hot tub and steam room (the kids were excited to go in the hot tub). When we arrived and asked about it, we were surprised to learn that we were told it was out of order. When I went to look at the hot tub, it appears that a full renovation and tear down was underway and a lock was installed on the door; it appeared as that it had been closed for quite awhile and would probably still be closed for quite some time. My disappointment is that the hot tub and steam room is heavily promoted on the website and booking agencies and there was no mention of the closure when we booked the hotel stay a week ago, nor was there any notification on the emails we received prior to arrival of th closure. It would have been appreciated if we had known that the hot tub and steam room was closed until further notice, prior to booking. Then we could have made an informed choice whether to book or not. There was no adjustment made to the room rate even though what was offered was not what was advertised.
5 out of 5
by A traveller

Posted Feb. 23, 2024 on Expedia
Great food and friendly staff. Clean quiet rooms
5 out of 5
by A traveller

Posted Feb. 23, 2024 on Expedia
Friendly staff. Comfortable bed and good breakfast.
4 out of 5
by A traveller

Posted Feb. 22, 2024 on Expedia
Good
5 out of 5
by A traveller

Posted Feb. 22, 2024 on Expedia
The breakfast was outstanding. One of the best we have ever had. What I didn't like was not being able to stay for another night or two.
5 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
It was perfect. Clean rooms. A spa like hot tub room and sauna so we got to relax for an hour before bed. I’d stay there again for sure.
1 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 20, 2024 on Hotels
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Keep up the good work
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 18, 2024 on Hotels
4 out of 5
by A traveller

Posted Feb. 18, 2024 on Hotels
Everything was good, but the sofa bed was very uncomfortable. You can experience the spring of the sofa bed with your whole body.