Note fondée sur 511 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,6 Service et personnel
3,0 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Eva, Gestion de l’hôtel
Thank you for your feedback. We strive to surpass guest expectations, unfortunately that didn't happen for your stay. We hope your next stay is more pleasant and that our staff can help with any issues you may find.
par un voyageur
Felt cozy and home like
Publié le 13 févr. 2024 sur HotelsWe very much enjoyed our stay.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Austin, Gestion de l’hôtel
Thank you for taking the time to give us some feedback! We will continue to improve because positive experiences like yours makes the hard work worth it.
par un voyageur
Publié le 7 févr. 2024 sur Expedia
Quiet, restful :)
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Austin, Gestion de l’hôtel
Thank you for staying with us, Rose!
par un voyageur
Just like family
Publié le 31 janv. 2024 sur HotelsThe staff here is amazing make me n my family feel right at home.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Austin, Gestion de l’hôtel
Thank you, Alejandra! You are always welcome here any time you are in town!
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Everyone there is vey kind n helpful I love coming here
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Austin, Gestion de l’hôtel
Thank you, Alejandra! You are always welcome.
par un voyageur
Publié le 20 janv. 2024 sur Expedia
I love my stay here everytime! Very excited to try out the deluxe room next time. The staff were attentive as always and more than willing to help in any way at all. The employees make the hotel a little pocket of sunshine.
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Austin, Gestion de l’hôtel
We appreciate the kind words!
par un voyageur
Cheapest around, bare bones
Publié le 17 janv. 2024 sur HotelsRoom was pretty bare bones. The hot and cold taps on the sink are backwards, so hot was in the right. Smoke alarm had been taken town and was not present. Floor was pretty sticky. For the price, I wasn't upset, but for sure could use some paint and new flooring under the bed.
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Austin, Gestion de l’hôtel
Thank you for your feedback, James.
par un voyageur
Publié le 11 janv. 2024 sur Hotels
Great place
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Austin, Gestion de l’hôtel
Thank you, Elena! We hope to see you back soon!
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Quiet. Polite staff.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Austin, Gestion de l’hôtel
We appreciate your feedback, Rose!
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Never stayed at this hotel. Booked through third party they ran my card over the phone without my approval and put several deposit charges. Meanwhile I never even was able to stay at the property because no one was at the front desk when going to check in. They refuse to refund my money and deposit for a service I never receive. They are a credit card scam! BEWARE DONT STAY! Unless your desperate but still then don’t give your card details.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Austin, Gestion de l’hôtel
Hi Monica! You made your reservation with us at 9:12 pm on December 31st through Expedia. To make a reservation, Expedia tells you upfront all rooms are non-refundable and non-cancelable. Sometimes, we do let it go. However, you messaged us at 1:02 am on January 1st that you were not coming, which was far too late! We held the room for you and were not able to rent it, and the room was non-refundable when you booked it. We did refund your deposit as deposits are not ours to keep. Sometimes the refund process takes 1-3 business days, which is up to your bank and is out of our control.
