Ratings based on 106 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
A home away from home
Posted Feb. 27, 2024 on HotelsHad a lovely stay in this beautiful hotel. Thoroughly enjoyed my stay as a solo traveller. The service was top notch, everyone was all very kind and accommodating. (From asking for breakfast boxes to late checkout — all my requests were met). The morning yoga included in the itinerary was such a bonus treat to my stay. Doing yoga out on the jetty first thing in the morning with the beautiful scenery is a must! Also the rooms are clean and spacious, housekeeping do a great job.
I highly recommend the half-board option when booking as the breakfast buffet is plentiful and the evening meals are varied with very generous servings. Will be back in the future!
Comment from Hotel Management
Feb. 27, 2024 by Elia Karam, Hotel Management
Dear Nina,We are delighted to receive such a positive and detailed review of our property and services. Our hope is to welcome you here again and provide repeated experience of excellence.Warm RegardsHotel Management
by A traveller
Posted Jan. 18, 2024 on Expedia
I really enjoyed my stay at the hotel. The staff are really nice, although one of the staff at the reception wasn't that nice. The breakfast is really tasty and there is a lot of options. The pool and beach are superior too and the location is perfect, next to the downtown.
However, the problems with this hotel would be:
Rooms are too small, if you're too people staying in the room it is very tight. The bathroom is in the middle of the room which is weird, the overall design of the property is weird and the colors used in the interior would make it really hard to know if the room is clean or not, which is a bit uncomfortable.
The second thing is that at times there would be no hot water, we informed them the first time and the answer was that the hotel is packed (not a justification). Then the second time we informed them again and they fixed the problem.
I would say compared to the price paid, pay a bit more and get more value at other nearby hotels.
Comment from Hotel Management
Jan. 20, 2024 by Elia Karam, Hotel Management
Thank you very much for taking the time to share your feedback with us and other interested readers. We are always open to any comments and constructive criticism is welcome, as these can help us better respond to the wishes of our guests and improve our services. We will take your comments into consideration, we do look forward to hosting you again.Best regards,
by A traveller
Posted Nov. 11, 2023 on Expedia
Comment from Hotel Management
Jan. 9, 2024 by Elia Karam, Hotel Management
Thank you very much
by A traveller
Posted Oct. 28, 2023 on Hotels
Comment from Hotel Management
Oct. 31, 2023 by Elia Karam, Hotel Management
Dear Sian,Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your stay at our hotel, and we hope to have the pleasure of welcoming you back again here soon.Warm RegardsHotel Management
by A traveller
Posted Oct. 12, 2023 on Expedia
The hotel and staff is amazing, exactly what we were looking for after travelling in Egypt (Luxor, Cairo, Aswan). International hotel guest, lot of kite surfers
Comment from Hotel Management
Oct. 14, 2023 by Elia Karam, Hotel Management
Dear Magdalena,We are delighted to receive such a positive and detailed review of our property and services. Our hope is to welcome you here again and provide repeated experience of excellence.Warm RegardsHotel Management
by A traveller
Posted Oct. 6, 2023 on Expedia
Relaxing
Comment from Hotel Management
Oct. 6, 2023 by Elia Karam, Hotel Management
Thank you very much, hope to see you soon
by A traveller
Posted Oct. 5, 2023 on Expedia
It's well located, just 2 mins from the town. They offer a wide variety of coffes for all those who love a good coffee in the morning. It's quite clean and staff overall were friendly overall. Two things they could improve... gym equipment and waiting for food in the restaurant. We waited about 40 mins for a shawarma...
Comment from Hotel Management
Oct. 10, 2023 by Elia Karam, Hotel Management
Dear Andres,Thank you for sharing your feedback with us, your valuable comments are well noted by our management team, and rest assured appropriate action will be taken wherever possible. we hope to have the pleasure of welcoming you back again here soon.Warm RegardsHotel Management
by A traveller
Posted Oct. 3, 2023 on Expedia
Comment from Hotel Management
Oct. 31, 2023 by Elia Karam, Hotel Management
Thank You
by A traveller
Poor value for money.
Posted Oct. 1, 2023 on HotelsThe hotel was fine but I’m not sure we would come back soon. For the first night there was a miscommunication in the type of room we had booked. This was rectified the next day which was great but the rooms were extremely basic for the price and not as big as the pictures suggest. We thought it was over priced and small for two people.
However, the selection of food for breakfast in the buffet was brilliant and delicious! The pool was lovely too. The pool bar staff were lovely but slow on service and delivery of orders.
There were lots of perks to staying here such as location & breakfast but I’m not sure we’d rush back honestly as we didn’t think it was great value for money in comparison to some other places in Gouna.
Comment from Hotel Management
Oct. 9, 2023 by Elia Karam, Hotel Management
Dear Emma,Thank you for sharing your feedback with us, your valuable comments are well noted by our management team, and rest assured appropriate action will be taken wherever possible. we hope to have the pleasure of welcoming you back again here soon.Warm RegardsHotel Management
by A traveller
Posted Sep. 24, 2023 on Expedia
Comment from Hotel Management
Sep. 27, 2023 by Elia Karam, Hotel Management
Thank You
