Ratings based on 179 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 22, 2024 on Expedia
Very dirty. Pillows small bed very low to ground and uncomfortable. I didn’t even take my shoes off in the room. I slept in my clothes. Filthy hotel. Do not go there!!
Comment from Hotel Management
May 7, 2024 by Ammy, Hotel Management
Hi, Kerie! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
by A traveller
They took my money for the room and never letcheck
Posted Dec. 25, 2023 on HotelsComment from Hotel Management
May 7, 2024 by Ammy, Hotel Management
Hi, Charles! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
by A traveller
Posted Dec. 17, 2023 on Expedia
Polite service
Comment from Hotel Management
May 7, 2024 by Ammy, Hotel Management
Thanks for the positive rating, Rudolf! Hope to welcome you again soon. Regards, Noah.
by A traveller
Posted Dec. 6, 2023 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Noah, Hotel Management
Thanks for the positive rating, Keith! Hope to welcome you again soon. Regards, Noah
by A traveller
Worst hotel ever, it shouldn’t be on hotels.com we
Posted Nov. 6, 2023 on HotelsNever ever stay there, homeless people around some rooms are for them, felt unsafe in the area, the manager was very nasty he shouldn’t have a hotel with his lack of customer service. He was arrogant and didn’t care when I said I couldn’t stay there, he refused to refund my money for room. In my opinion I think he is a scammer, I don’t think I’m the only one who thinks this
by A traveller
Posted Nov. 1, 2023 on Expedia
AC unit in room was pretty loud. Furniture was old and a little beat, could use some updating. Front desk was nice and check in was quick. Wi-Fi password was written on the room key envelope hard to read, need to work on the 4 or Y, lol, but it worked after a few tries. Price for room is pretty low so much of the above should be expected.
by A traveller
Posted Oct. 20, 2023 on Hotels
Comment from Hotel Management
Dec. 5, 2023 by Joey, Hotel Management
Apologies for the inconvenience caused, Marissa! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey
by A traveller
Great place for construction workers.
Posted Oct. 15, 2023 on HotelsI would not recommend your stay at this hotel. It is old and very run down. I can see some effort for renovation for example the carpet was removed and a wood look tile was the replacement. There are not drinking cups or an ice machine to use, you have to ask for that in the lobby. No microwave or refrigerator in the room. There was no one on duty all night in the lobby or anywhere for that matter. If you had a problem you are on your own. I would expect the price of this room to be half of what they are charging. This place was bare bones and operated on the CHEAP!
Comment from Hotel Management
Dec. 5, 2023 by Joey, Hotel Management
Hi, Rebecca! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Joey
by A traveller
Posted Oct. 12, 2023 on Expedia
Very sparce
Comment from Hotel Management
Dec. 5, 2023 by Dewi, Hotel Management
Hi, Vance! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Dewi
by A traveller
Posted Sep. 24, 2023 on Expedia
It was nicer than i thought it would be. They didn't have hot water though, just luke warm.
Comment from Hotel Management
Oct. 13, 2023 by Eva, Hotel Management
Thank you for rating us with such awesome words, Jesse! We will strive to keep up with your expectations always. Regards, Eva
