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Holiday Inn Ellesmere Port by IHG

3.0 star property
3-star hotel near Cheshire Oaks Designer Outlet

Choose dates to view prices

Photo gallery for Holiday Inn Ellesmere Port by IHG

Breakfast, lunch and dinner served
Indoor pool
Hypo-allergenic bedding, desk, iron/ironing board
Front of property
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL
  • Place, National Waterways Museum
    ‪6 min walk‬
  • Place, Rivacre Country Park
    ‪2 min drive‬
  • Place, Chester Zoo
    ‪7 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed (Canal View)

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed (Canal View)

8.0 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Canal View)

8.8 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds (Canal View)

9.2 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds (Canal View)

9.2 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

About the area

Ellesmere Port

In Ellesmere Port .You'll find Cheshire Oaks Designer Outlet and Blue Planet Aquarium within 3 miles (5 km) of this hotel. Chester Zoo and The Wirral Country Park are also within 6 miles (10 km).

What's nearby

  • National Waterways Museum - 6 min walk - 0.6 km
  • Rivacre Country Park - 2 min drive - 2.7 km
  • Chester Zoo - 7 min drive - 9.4 km
  • Chester City Walls - 13 min drive - 15.4 km
  • Chester Racecourse - 14 min drive - 16.0 km

Getting around

  • Ellesmere Port Station - 15 min walk
  • John Lennon Airport (LPL) - 36 min drive

Restaurants

  • ‪Costa Coffee - ‬15 min walk
  • ‪Country Kitchen Café - ‬3 min drive
  • ‪Locks Bar - ‬3 min walk
  • ‪Subway - ‬15 min walk
  • ‪Paradise Kebab & Pizza House - ‬15 min walk

About this property

Holiday Inn Ellesmere Port by IHG

3-star hotel near Cheshire Oaks Designer Outlet
Holiday Inn Ellesmere Port by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and a meeting room are available. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Ellesmere Port by IHG. Free self parking is available.

This 3-star Ellesmere Port hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Ellesmere Port by IHG offers 83 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ellesmere Port Holiday Inn
Holiday Inn Ellesmere Port
Holiday Inn Hotel Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port Hotel
Ellesmere By Ihg Ellesmere
Holiday Inn Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel
Holiday Inn Ellesmere Port an IHG Hotel
Holiday Inn Ellesmere Port by IHG Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel Ellesmere Port

Holiday Inn Ellesmere Port by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

patricia, miami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
staff lovely facilities great . really good value for money
Stayed 1 night in Nov 2025

10/10 Excellent

Nazrul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a beautiful area. Staff were so helpful and friendly both at the main desk and for breakfast. Breakfast was a decent spread, typical of a holiday inn. Room was comfortable spacious and clean. Parking was easy with some spaces directly in front, and others in the overflow and on road outside. Would happily stay again
Stayed 3 nights in Oct 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay here last weekend. Room had a nice canal view, it was clean and warm, bed comfortable with a nice cosy duvet. Pillows could have been a bit softer but I slept well, nevertheless. It was a lovely big room, tea and coffee provided.A nice modern bathroom with a walk in shower. Shampoo, shower gel and soap was all Dove products. Had a few problems getting the key card to work but otherwise I cant complain, Breakfast was delicious, plenty of choice and served nice and hot. Staff were lovely, welcoming and helpful. I will be staying here again next year. Definitely recommend tthis place.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel were amazing! Cannot praise them enough for how welcoming they were and how special they made the kids feel! Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel and every single staff member was lovely and very welcoming. Never experienced such lovely staff service in a hotel chain. Room was very clean and the pool was a welcomed addition. Would definitely stay again. Staff made a fuss of the children and gave them sweets for Halloween which was not expected but very kind and the children loved it! Only a short drive to Cheshire Oaks and the hotel was set back around the water, with lovely views.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Everything was absolutely fine. Staff were friendly and helpful. The facilities were good. We particularly enjoyed the pool.
Stayed 3 nights in Oct 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Warm welcome. Large rooms, comfy bed. Pillows not great but I could have asked for feather ones. Breakfast choice good and tasty. They do need to improve the coffee, very weak. Dinner on one night which was good. Friendly staff. Parking plentiful. Quiet location with canal and birdlife. Ideal for Cheshire Oaks.
Stayed 2 nights in Oct 2025

6/10 Okay

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and generally efficiently run as is typical of the Holiday Inn chain. The debit/credit card system was not available the evening I arrived which was somewhat stressful. The biggest issue though was that I felt cold the whole evening. The room climate control seemed faulty as it didn’t heat my room.
Stayed 1 night in Oct 2025

10/10 Excellent

Entjola

Travelled with family
Liked: Cleanliness, amenities
We had a great experience. Room was clean and lovely staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bev

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My husband and I had a lovely 3 night stay here. The room was lovely and cosy (it was windy & rainy) and the heating system was amazing. Plenty of room and the bed was very comfy.
Stayed 3 nights in Oct 2025

8/10 Good

Philip, SUGAR LAND

Liked: Cleanliness, property conditions & facilities
All good except the HVAC
Stayed 9 nights in Oct 2025

10/10 Excellent

Steph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy beds, clean, staff were kind
Stayed 1 night in Oct 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel - it is close to where we want to visit in Chester, but nice to be by the water so you can stretch your legs after being in the car for hours... the setting is lovely... the restaurant and bar are good. we def look to stay here each time we are up.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Melanie Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were friendly and helpful. The hotel had a home from home feel, which was great. Breakfast was really good with friendly and accommodating serving staff. Rooms were good and well furnished. The only a thing I would say is the bed mattress could be more supportive but overall a first class hotel with first class staff. I would definitely visit again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room very clean. Found staff to be lovely and efficient, very kind friendly staff especially Emma Lunn leader of the cleaning rooms and all the breakfast crew!! Would recommend this hotel to anyone five star service!
Stayed 3 nights in Oct 2025

8/10 Good

Jessie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
All the staf were very friendly and efficient, lovely being beside the canals.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic meal last night during our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room was spotless and spacious. Great view. Staff was friendly and helpful all areas of the hotel were spotless. Food was amazing.
Stayed 4 nights in Oct 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, location was perfect for what we needed that weekend
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Holiday Inn but it won’t be our last. Everyone made our stay very welcoming (it was my husbands birthday) We couldn’t fault the staff they were so friendly and helpful. We loved Josie in the restaurant for our breakfast!
Stayed 1 night in Oct 2025

8/10 Good

jdtelford

Liked: Staff & service, room comfort
As this room seemed to be a disabled room i found the saftey rail in the shower to be rusty, the air con wasn't at its best & the 2 fans were not much good, although the staff were very welcoming & helpfull, i found the smell from the water outside was rather off putting, the bar was well stocked with good service
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

💥💥💥💥💥

Fabulous place to stay
Stayed 2 nights in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking, easy check in, clean rooms and nice polite staff
Stayed 1 night in Oct 2025

8/10 Good

Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Good view. Great breakfast.
Stayed 3 nights in Sep 2025