Ratings based on 14 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
100% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

4 days in Erzurum.

Posted Jan. 3, 2023 on Hotels
Good hotel for ski, a little bit far away from the city. Food is nice and the hotel will do good with a good revamp. But overall we enjoyed our stay very much. Staff are really friendly and helpful, on the last day the hotel/airport transfer almost made us mis our flight, but it turned out ok in the end
Comment from Hotel Management
Jan. 8, 2023 by Salih Kaya, Hotel Management
Thank you for your good thoughts. I wish you will come back soon.
5 out of 5
by A traveller from Los Angeles

Posted Dec. 25, 2018 on Expedia
We went to Erzurum/Palandoken as a family of 5 for skiing. Palan Otel was perfectly located in between every skiing course at Palandoken. Unlike Europe where you pay for a single ski pass and get to ski in every course possible, at Palandoken there are 3 options which costs around 12 euros/day/person. So having the option to close to all of the possibilities was a great plus, we get to choose on which course to ski at the start of every day, bought the pass and made the best out of our holiday. Palan Otel is a 4 star hotel and was very reasonably priced. The food at the hotel was very nice and the staff were very helpfull and accomodating. It was a great 3 night ski holiday for us and we will definetly be back next year for 7 nights.
Comment from Hotel Management
Jan. 9, 2019 by Selçuk BOSTANCI, Hotel Management
Dear guest, We are very glad to hear from you and your satisfaction with your stay in Palan Hotel, Ski Convention Resort makes us happier as well. We also thank you for your nice and valuable comments about our hotel. We hope to see you here next year as well. Best Regards
1 out of 5
by fariborz

This traveller left a rating score only Posted Sep. 14, 2017 on Hotels
3 out of 5
by A traveller

ask for the buffe price so not get surprised

Posted Nov. 3, 2016 on Hotels
ir was ok staff were friendly and polite but barely speak english...the hotel was cl3an our room the flash tank in bathroom was out of order
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 17, 2023 on Hotels
5 out of 5
by A traveller

Posted Jan. 28, 2023 on Hotels
Comment from Hotel Management
Jan. 29, 2023 by Salih Kaya, Hotel Management
Merhabalar,Kıymetli yorumlarınız ve değerlendirmeleriniz, kendimizi geliştirebilmemiz için çok değerlidir. Yeniden sizleri aramızda görmekten kıvanç duyacağız
2 out of 5
by A traveller

Posted Jan. 9, 2023 on Hotels
Comment from Hotel Management
Jan. 10, 2023 by Salih Kaya, Hotel Management
Merhaba Değerli misafirimiz,Yorumlarınız, değerlendirmeleriniz bizim için çok kıymetlidir. Yeniden görüşmek ümidiyle.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 3, 2023 on Expedia
3 out of 5
by A traveller

Posted Jan. 2, 2023 on Hotels
Comment from Hotel Management
Jan. 8, 2023 by Salih Kaya, Hotel Management
Thank you. We need your thoughts to improve ourselves
5 out of 5
by A traveller

Posted Jan. 2, 2023 on Hotels
Comment from Hotel Management
Jan. 8, 2023 by Salih Kaya, Hotel Management
Thank you. We need your thoughts to improve ourselves.