Ratings based on 747 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
What we needed
Posted Mar. 19, 2024 on HotelsEven if hotel is not "fashion" it was all we asked for; clean, comfy. Would stay again
Comment from Hotel Management
Mar. 20, 2024 by Amanda H, Hotel Management
Hi Emy - yes, we are an "oldie but a goodie"! Thank you for staying with us and thank you for your kind review.
by A traveller
Posted Mar. 6, 2024 on Wotif
Room was very clean, staff were very friendly. Location was great. Only downfall was bathroom looking very tired, could do with an upgrade but in saying that it was very clean.
Comment from Hotel Management
Mar. 6, 2024 by Amanda H, Hotel Management
Thanks for choosing to stay with us BILL! It is wonderful to note you enjoyed our friendliness and cleanliness! Updates on the horizon for sure. Wishing you safe and happy travels ahead.
by A traveller
Posted Feb. 28, 2024 on Lastminute
Breakfast!
Comment from Hotel Management
Mar. 5, 2024 by Amanda H, Hotel Management
Thanks for staying with us Bert! We are pleased you had an enjoyable time.
by A traveller from Atlantic Beach
Posted Feb. 25, 2024 on Expedia
Our room was on the second floor, with a large window facing the sea. It was designated non-smoking and had no odor inside, but about every 15 feet there was a butt receptacle mounted to the wall. Those were smelly and people were smoking right outside the room doors.
Comment from Hotel Management
Feb. 26, 2024 by Amanda H, Hotel Management
Hi Jane - we are so sorry that you had some inconsiderate guests near your room at the time of your stay. We sincerely appreciate your positive rating despite this, and we trust you enjoyed your time in beautiful Esperance.
by A traveller
Posted Feb. 23, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Amanda H, Hotel Management
Cheers John! Looks like you had a great stay! Thank you for your positive rating and thank you for choosing Hospitality Esperance.
by A traveller
Posted Feb. 20, 2024 on Expedia
Excellent Staff Services.
Comment from Hotel Management
Feb. 20, 2024 by Amanda H, Hotel Management
Thanks for choosing to stay with us Nerissa Joan! And thanks for your positive rating too!
by A traveller
Posted Feb. 16, 2024 on Expedia
Pool out of action
Comment from Hotel Management
Feb. 16, 2024 by Amanda H, Hotel Management
Thanks for staying with us Clair! It was our pleasure to host you and we thank you for your kind rating too!
by A traveller
Posted Feb. 5, 2024 on Wotif
Nice friendly and helpful staff.
Comment from Hotel Management
Feb. 9, 2024 by Amanda Hoyne, Hotel Management
Cheers Craig! It is always a pleasure to receive positive feedback and comments about our lovely team. We really appreciate it!
by A traveller
Very old and basic
Posted Jan. 27, 2024 on HotelsRooms are very old and dated. Rooms are very bright curtain lets in lots of light at night and in the morning. Badly needs updating for price you pay. Pool was out of order. Staff were nice. Location great.
Comment from Hotel Management
Jan. 29, 2024 by Amanda H, Hotel Management
Dear Guest - thank you for your feedback (which we have taken onboard) and thank you for staying with us - we are in the process of refurbishing and peak season rates are a little higher than usual. We trust you enjoyed the sights and surrounds of beautiful Esperance during your stay. So sorry about the pool which is due to re-open soon.
by A traveller
Posted Jan. 22, 2024 on Expedia
No trailer parking here. Otherwise, excellent place to stay, very clean and tidy, friendly staff and an outstanding restaurant. Quality Chef and service.
Comment from Hotel Management
Jan. 23, 2024 by Hayden, Hotel Management
Thanks so much Trevor. We are so pleased to hear that you found our accommodation to be tidy and friendly. We are so pleased that you loved the Chef's food.
