Note fondée sur 852 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bonne adresse pour les gens de passage à Eugene
Publié le 11 sept. 2019 sur HotelsChambre propre et bien équipée.
Commentaires de Gestion de l’hôtel
12 sept. 2019 par Manager, Gestion de l’hôtel
Thank you for sharing this honest review and feedback about our hotel. We hope you will return so that we can provide you an even superior experience.
par un voyageur
Publié le 14 août 2019 sur Expedia
Excellent rapport qualité/prix et petit-déjeuner inclus parfait.
Commentaires de Gestion de l’hôtel
17 août 2019 par Angela , Gestion de l’hôtel
Thank you for taking the time to leave a review about your stay. We hope to see you back!
par un voyageur
Publié le 25 mai 2024
Great customer service particularly from front desk clerk.
Commentaires de Gestion de l’hôtel
25 mai 2024 par Manager, Gestion de l’hôtel
Hello Dean,We greatly appreciate your positive feedback on our front desk team. Our staff strives to provide exceptional service to all our guests. Thank you for acknowledging their efforts. If you have any further comments or concerns, please do not hesitate to reach out to our management team.
par un voyageur
Publié le 12 mars 2024 sur Expedia
Old-fashioned
Commentaires de Gestion de l’hôtel
14 mars 2024 par Manager, Gestion de l’hôtel
Hello Steve,We appreciate your feedback and value your opinion regarding our hotel style. Guest satisfaction is important to us, and we will take your comments into consideration for future improvements. Thank you for sharing your experience with us.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Clean, roomy, well appointed, reasonably priced
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Hello Muriel,We're delighted to hear that you found our hotel clean, roomy, and well-appointed at a reasonable price. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay soon.
par un voyageur
Publié le 10 mars 2024 sur Expedia
So when we got there to check in at 7 o’clock, there was no parking available so we had to park in the very front of the property next to the road. Not in a parking spot. We checked in and went to a concert. When we got back, we went into our room And went straight to sleep. Upon waking up 10,000 times with all the outside I went to the restroom and the floors were disgusting. The floor in front of the sink was soft. Which was scary beans it was on the second floor. Well, packing my bag, I looked up to the left of the TV to see if there was blood splatter on the wall. When I went downstairs to check out to let them know, the guy just rolled his eyes and took my card. So the guy upon check was great. The guy upon leaving was absolutely horribly rude. Would never stay here again please find someplace else.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Hello TAMMY, We apologize for the inconvenience you experienced during your stay and appreciate your feedback. We will address your concerns with our team to ensure a better experience for future guests. Your comments are valuable to us, and we hope you will consider giving us another opportunity to exceed your expectations in the future.
par un voyageur
Publié le 9 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Hello Jennifer,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are glad you had a great time with us, and we look forward to serving you again.
par un voyageur de Powell Butte
Publié le 8 mars 2024 sur Expedia
A pretty standard motel. Staff was pretty strict on rules, like when I could check in without an early fee. Bathroom was cramped, you know, door almost hitting the toilet, barely room to turn around. Rest of room was expansive, even an area with a couch. My key card stopped working after a day, problem they said was common. Clean, and close to university where I was attending workshop.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Mathieu,We appreciate you sharing your experience and thoughts with us. Our staff diligently follows hotel policies to ensure a smooth operation for all guests. It's great to hear you found the room spacious and well-equipped, offering a comfortable stay. We apologize for any inconvenience with the key card; our team is constantly working on improving guest experiences. We are pleased you found our location convenient for your university workshop.
par un voyageur
Publié le 7 mars 2024 sur Expedia
check in and check out online is very convenience.
The receptionist was nice people.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Mizuho,We're delighted to hear you found our online check-in and check-out process convenient and enjoyed the service provided by our receptionist. We appreciate your kind words and hope to welcome you back soon for another wonderful stay!
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Management, Gestion de l’hôtel
Thank you for your review and staying with us!
