Ratings based on 396 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Aylin Godina, General Manager, Hotel Management
Thank you for taking the time to provide us with feedback. We hope to see you again soon.
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by Aylin Godina, General Manager, Hotel Management
Thank you for taking the time to provide us with feedback. We hope to see you again soon.
3 out of 5
by A traveller

Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by Aylin Godina, General Manager, Hotel Management
Thank you for taking the time to provide us with feedback. We hope to see you again soon.
5 out of 5
by A traveller

Posted Feb. 10, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by Aylin Godina, General Manager, Hotel Management
Thank you for taking the time to provide us with feedback. We hope to see you again soon.
3 out of 5
by A traveller

Posted Feb. 8, 2024 on Expedia
The pool was small but nice. The weight room was small but had no water bottles (working). The treadmill didn’t work. The laundry room was accessible but the washing machine was out of order. The sheets had holes. The tub had chips. We booked a king and we got two queen beds.
Comment from Hotel Management
Feb. 8, 2024 by Aylin Godina, General Manager, Hotel Management
Thank you, Laurel! We appreciate your feedback on your stay at Comfort Inn Evanston. I would like to apologize for any inconvenience caused during your stay with us. I will be sharing your feedback with our team to ensure situations like yours are handled better for future guests. Please let us know if there’s anything else that could have been better during your stay. We hope to see you again soon for a second chance.
4 out of 5
by A traveller from Pinedale

Posted Feb. 7, 2024
The staff was amazing. I had booked the wrong room. I wanted 2 queens, but booked a single king. My mother was with me and has problems walking. My original room was on the top floor (no elevator), so they were kind enough to switch me to a ground floor room with 2 queens. Awesome! In the morning, they helped us with breakfast when the food items were running low.
Comment from Hotel Management
Feb. 7, 2024 by Aylin Godina, General Manager, Hotel Management
Thank you, Toni! We appreciate your feedback on your stay at Comfort Inn Evanston. I am glad to hear you enjoyed your recent stay with us. Our staff does their best to try to accommodate you in any way they can. Please let us know if there’s anything else that could have been better during your stay. We hope to see you again soon.
3 out of 5
by A traveller

Posted Feb. 6, 2024 on Hotels
Fine except no ev chager although advertised.
Comment from Hotel Management
Feb. 7, 2024 by Aylin Godina, General Manager, Hotel Management
Thank you Paul! We appreciate your feedback on your stay at Comfort Inn Evanston. I would like to apologize for not having an EV charger in the room you were assigned. Please let us know if there’s anything else that could have been better during your stay. We hope to see you again soon.
5 out of 5
by A traveller

Posted Feb. 3, 2024 on Expedia
Nice place
Comment from Hotel Management
Feb. 5, 2024 by Aylin Godina, General Manager, Hotel Management
Thank you Cody! We appreciate your feedback on your stay at Comfort Inn Evanston. I am glad to hear you enjoyed your recent stay with us. Please let us know if there’s anything else that could have been better during your stay. We hope to see you again soon.
5 out of 5
by A traveller

Posted Feb. 1, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Aylin Godina, General Manager, Hotel Management
Thank you for taking the time to provide us with feedback. We hope to see you again soon.
4 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Aylin Godina, General Manager, Hotel Management
Thank you for taking the time to provide us with feedback. We hope to see you again soon.