Note fondée sur 902 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Carl,Thank you for staying with us when you visited Exton Hotel & Conference Center. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Exton Hotel & Conference Center!Regards,Exton Hotel Management
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Anmol,Thank you for taking the time to leave a rating about your stay. We would appreciate any additional feedback you may have about your visit. Our team strives to provide excellent service, and we would love to give you a better stay on your next trip.Regards,Exton Hotel Management
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Denise,Thank you for your understanding. Please don't hesitate to reach out if you have any further concerns or feedback. We value your satisfaction and hope to welcome you back for a better experience in the future.Regards,Exton Hotel Management
par un voyageur
Publié le 12 janv. 2024 sur Expedia
Unclean rooms, extremely strong smell of cigarettes, elevators not functioning give that we were placed on the fourth floor, and most of the electrical appliances weren’t functioning. There was a broken light fixture hanging outside of our window that was a safety hazard.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Mohor,We deeply regret the subpar experience you had during your stay. Your feedback is concerning, and we sincerely apologize for the inconvenience caused by unclean rooms, cigarette odor, non-functional elevators, and electrical issues. Your safety and comfort are our top priorities, and we will address these issues urgently. Please allow us another opportunity to exceed your expectations in the future. We appreciate your patience and understanding.Regards,Exton Hotel Management
par un voyageur
Publié le 27 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Sebastian,I am sorry to hear that you didn't enjoy your time during your stay with us in Exton Hotel & Conference Center. We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. I wish you would have alerted our staff about the issues you experienced. They would have gladly looked into it and resolved it. I hope you give us another chance to earn your loyalty.Regards,Exton Hotel Management
par un voyageur
Publié le 22 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Adam,Thank you for leaving us a rating of your stay with us at Exton Hotel & Conference Center. We work tirelessly to ensure our guests experience the best hospitality at Exton Hotel & Conference Center. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Regards,Exton Hotel Management
par un voyageur
Publié le 19 déc. 2023 sur Expedia
easy check in
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Exton Hotel Management, Gestion de l’hôtel
Dear Michael,thank you for sharing your positive experience with our seamless check-in process. We're delighted to hear that your arrival was smooth and hassle-free. Providing a stress-free experience is our priority, and we appreciate your recognition. We look forward to welcoming you back for another enjoyable stay. Safe travels!Regards,Exton Hotel Management
par un voyageur
Publié le 17 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 déc. 2023 par Exton Hotel Management, Gestion de l’hôtel
Dear Tim,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Regards,Exton Hotel Management
par un voyageur
Publié le 30 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 déc. 2023 par Exton Hotel Management, Gestion de l’hôtel
Dear James,We would love to know how we could have improved your stay. Once again, we are sorry for any inconvenience you faced. Our goal at Exton Hotel & Conference Center is to provide the best lodging experience in Exton Hotel & Conference Center, and it looks like we failed to meet that mark. It would be constructive if you could contact us and provide more context and feedback so we can improve.Regards,Exton Hotel Management
par un voyageur
Publié le 29 nov. 2023 sur Expedia
Loved the quiet; came to celebrate locally the Thanksgiving holiday and stayed longer as a mini self-vacation. Breakfast is available only from 630-930AM so a little early for me, and costs with tax about 7$. Breakfast buffet style but left quite a bit to be desired in terms of quality. Service/Staff were wonderful. Will definitely stay at the property again when in the area.
Commentaires de Gestion de l’hôtel
1 déc. 2023 par Exton Hotel Management, Gestion de l’hôtel
Dear Jennifer,Thank you for choosing to celebrate Thanksgiving with us! We're delighted you enjoyed the tranquility and extended your stay for a mini self-vacation. Your feedback on breakfast timing and quality is valuable, and we appreciate your compliments on our wonderful staff. We look forward to hosting you again, ensuring an even more enjoyable experience during your next visit. Safe travels!Regards,Exton Hotel Management
