Note fondée sur 199 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2024 sur Expedia
Arrives late after registration. Desk was closed, it’s a tiny little town, so they close at 8 PM. We had been caught up in San Francisco traffic and arrived at 8:10. But they were gracious enough to leave our rooms unlocked and our keys inside so we could Check in. My heater wasn’t working so they had to move me into another room. Which I appreciated. however, there was black mold, growing in the shower, where a leak onto the drywall made the paint peel and grow mold. So. Gross. I let the owners know and unfortunately they didn’t seem to think they needed to compensate me in any small way. I will not stay here again.
Commentaires de Gestion de l’hôtel
10 mars 2024 par Innkeeper, Gestion de l’hôtel
This guest seemed very gracious, and pointed out the water damage around the shower head upon checkout. We felt she was informing us of this need for maintenance as a kindness, and did not seem to be desirous of any compensation. Should she ever return for another stay, we would certainly discount the stay for her. In the meantime, yesterday, our maintenance man started on the necessary repair. Although we are sad the this guest felt the need to write a negative review, we are very pleased to have the need for repair pointed out to us so we could attend to it.
par un voyageur
Publié le 13 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Innkeeper, Gestion de l’hôtel
We appreciate folks taking the time to review us. We missed a "5" here, and it would have been nice to know where we lost that vote. If you come back let us know how we can be better.
par un voyageur
Publié le 26 sept. 2023 sur Expedia
A fun destination with lots of good shopping in this quaint Victorian village
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Innkeeper, Gestion de l’hôtel
Thank you very much for enjoying our village. Please come back and walk on our beach or hike a little in the Redwoods.
par un voyageur
Publié le 28 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2023 par Innkeeper, Gestion de l’hôtel
Thank you for taking the time to rate us, Melanie.
par un voyageur
Publié le 24 août 2023 sur Hotels
Service was amazing!
Commentaires de Gestion de l’hôtel
24 août 2023 par Innkeeper, Gestion de l’hôtel
Thank you, Eric. Please come back and breath the fresh air again when you can.
par un voyageur
Publié le 9 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2023 par innkeeper, Gestion de l’hôtel
Thank you for taking the time to submit a review. Please come back again.
par un voyageur
Publié le 23 juill. 2023 sur Expedia
It was fine. Pricey for room I thought.
Staff friendly.
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Innkeeper, Gestion de l’hôtel
Thank you for the review. I hope you had time to enjoy our village.
par un voyageur
Publié le 12 juill. 2023 sur Expedia
Convenient to historic old town
Shower had no shelves for sundries & no grab bar
Commentaires de Gestion de l’hôtel
13 juill. 2023 par Inkeeper, Gestion de l’hôtel
Thank you for being here with us, and enjoying our village. We are addressing your conserns and will correcdt them.
par un voyageur
Publié le 24 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2023 par Inn, Gestion de l’hôtel
We are so happy you enjoyed your stay. If you have time please tell us what you enjoyed the most.
par un voyageur
Publié le 23 juin 2023
Pretty place. Just disappointed the Victorian Inn restaurant was closed.Helpful and pleasant staff on check in.
Commentaires de Gestion de l’hôtel
23 juin 2023 par innkeeper, Gestion de l’hôtel
Thank you, Brian. Please come back when you can, and the VI Restaurant is open every day excepth Thursday.
