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Fes Marriott Hotel Jnan Palace

5.0 star property
5-star luxury hotel in Ville Nouvelle

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Photo gallery for Fes Marriott Hotel Jnan Palace

Outdoor pool
4 restaurants, Moroccan cuisine
Premium bedding, down comforters, minibar, in-room safe
Deluxe Room, 2 Single Beds, Balcony, Pool View
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
8, Avenue Ahmed Chouki, Fes, 30000
  • Place, Atlas Garden
    ‪15 min walk‬
  • Place, Borj Fez Mall
    ‪5 min drive‬
  • Place, Jewish Cemetery
    ‪6 min drive‬
  • Airport, Fes (FEZ-Saiss)
    ‪23 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

7.0 out of 10
Good
(4 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Junior Suite, 1 King Bed with Sofa bed, Balcony

Junior Suite, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View

8.8 out of 10
Excellent
(29 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Pool View

Deluxe Room, 2 Single Beds, Balcony, Pool View

Deluxe Room, 2 Twin Beds, Balcony, Pool View

8.0 out of 10
Very good
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Garden View

Deluxe Room, 2 Single Beds, Balcony, Garden View

Deluxe Room, 2 Twin Beds, Balcony, Garden View

9.4 out of 10
Exceptional
(16 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Balcony, Pool View

Suite, 1 King Bed, Balcony, Pool View

Suite, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

About the area

Fes

City center stay.Your stay at this Ville Nouvelle hotel places you within 2 miles (3 km) of Atlas Garden and Borj Fez Mall. Maison de la Photographie and Royal Palace are also within 2 miles (3 km).

What's nearby

  • Atlas Garden - 15 min walk - 1.3 km
  • Borj Fez Mall - 5 min drive - 1.9 km
  • Maison de la Photographie - 6 min drive - 2.2 km
  • Jewish Cemetery - 6 min drive - 2.6 km
  • Blue Gate - 11 min drive - 4.4 km

Getting around

  • Fes Station - 3 min drive
  • Fes (FEZ-Saiss) - 15 min drive

Restaurants

  • ‪Mirror Cafe - ‬6 min walk
  • ‪Paul - ‬7 min walk
  • ‪Cafe Assouan - ‬7 min walk
  • ‪Restaurant Lounge Mb - ‬3 min walk
  • ‪Le Bourgeois - ‬13 min walk

About this property

Fes Marriott Hotel Jnan Palace

5-star luxury hotel in Ville Nouvelle
Fes Marriott Hotel Jnan Palace offers its guests an outdoor pool, a health club, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 26716 square feet (2482 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the luxury Fes Marriott Hotel Jnan Palace. Free self parking and valet parking are available.

This 5-star Fes hotel is smoke free.

  • 244 guestrooms or units
  • 4 levels
  • 4 buildings
  • 4 dining venues
  • Meeting rooms
  • 26716 sq ft of conference space
  • 2482 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Fes Marriott Hotel Jnan Palace offers 244 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MAD 200 for adults and MAD 200 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with satellite channels

Bedroom

  • Day bed
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 300 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: MAD 1331.81
  • New Year's Eve (December 31) Gala Dinner per child: MAD 800 (from 12 to 17 years old)
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MAD 200 for adults and MAD 200 for children
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: MAD 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is also known as

Jnan Fes
Jnan Hotel
Jnan Hotel Fes
Marriott Hotel Jnan Palace
Fes Marriott Jnan Palace
Marriott Jnan Palace
Fes Marriott Jnan Palace Fes
Fes Marriott Hotel Jnan Palace Fes
Fes Marriott Hotel Jnan Palace Hotel
Fes Marriott Hotel Jnan Palace Hotel Fes

Fes Marriott Hotel Jnan Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 359 out of 644 reviews
Rating 8 - Good. 174 out of 644 reviews
Rating 6 - Okay. 66 out of 644 reviews
Rating 4 - Poor. 23 out of 644 reviews
Rating 2 - Terrible. 22 out of 644 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Firas, Irbid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and helpfull staff, the breakfast was acceptable but with limited options
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Stayed 7 nights in Sep 2025

10/10 Excellent

khalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and beautiful hotel excellent service with 3 different restaurants and very good spa and hammam facilities. We enjoyed our time there tremendously.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Marriott's
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bed was very comfortable and the Staff was ALL amazing. Everyone would stop to help us. I have not been in a hotel that had such kind and helpful staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home.

Hotel is being updated on a regular basis. Service is great. Facilities even better. Food is inconsistent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and new hotel. About 15 minutes drive to city centre (madina). Friendly and very helpful staffs.
Stayed 1 night in Aug 2025

10/10 Excellent

Hesham, Riyadh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Swaleh, Milton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from Fatima Zehra and Zineb! Highly recommend it!
Stayed 1 night in Jul 2025

10/10 Excellent

Andres, Aventura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Luxury hotel all amazin service, tea , coffe etc
Stayed 1 night in Jun 2025

10/10 Excellent

Hassan, Pleasant Hill

Stayed 2 nights in Jun 2025

10/10 Excellent

Nora J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay- the pool was beautiful and dining options were great- we especially loved the moroccan restaurant thank-you to all of the kind staff. They even delivered a special cake to our room wishing us a happy wedding anniversary.
Stayed 2 nights in Jun 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool and balcony/ patio area in our room. Large room. They have plans to update the rooms by December 2025.The convenience of a spa, specialty restaurants and specialty lounges was also very nice. Food was good😊
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with excellent staff.

Beautiful hotel and good restaurant with traditional Moroccan food.
Stayed 2 nights in May 2025

10/10 Excellent

HASNAA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at the Fes Marriott Hotel. Everything was great—from the welcoming staff to the elegant atmosphere and well-maintained facilities. The hotel truly has everything you need all in one place: comfortable rooms, excellent dining options, a relaxing spa, and a beautiful pool area. Whether you're traveling for business or leisure, this hotel provides convenience, comfort, and quality all under one roof. Highly recommended!
Stayed 2 nights in Apr 2025

4/10 Poor

Shyam

Stayed 3 nights in Apr 2025

8/10 Good

Lauren

Travelled with group
Liked: Staff & service
Overall we had a nice stay. The staff were always so friendly and eager to help. We did have to have our beds remade on arrival due to dirty bedding. The property and rooms do seem somewhat “run down” and could use a facelift and a good clean. That being said, we would absolutely stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Leslie

Stayed 2 nights in Apr 2025

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is currently under restoration. Overall is ok, but the rooms are a bit dated.
Stayed 1 night in Apr 2025

6/10 Okay

Hasnain

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Our room AC was not working so called the front desk at night. Technician came and did something and told us give it an hour. We waited more than an our but AC never started. Called again and sent some other tech guy. According to this guy our AC is broken. It was already 1:30 AM. We were tolled to move to another room with all our luggage. AC in the other room was poor too. Didn’t have any other option but to pack and move to other room. No one called the next day to apologize for the inconvenience caused to us on our first night after a long flight from US. We should not be charged for the first night.
Stayed 4 nights in Apr 2025

10/10 Excellent

Oliver

Stayed 3 nights in Dec 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

6/10 Okay

Ahmad

Stayed 1 night in Apr 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay

This was a nice play to stay after two nights in the desert. The hotel seemed a little dated, but it was clean and the rooms were big and the beds were comfortable. The pool was nice, but cold in March
Stayed 1 night in Mar 2025

10/10 Excellent

Minghui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing place to stay

Nice and big hotel, unfortunately it is under renovation, the front entrance and pass way are covered by metal fence. Lobby is spacious, rooms are little bit dated, shower head doesn’t work well. Breakfast was not what we expected, but at least they have omelette and coffee, selections of bread.
Stayed 1 night in Mar 2025