Ratings based on 130 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Lake Forest
Posted Dec. 14, 2023 on Expedia
Phenomenal. Absolutely amazing service. I was traveling alone and was offered to dine in the Michelin Star restaurant. Staff went out of its way to accommodate me. Incredible. Highly recommend !!!
by A traveller
Posted Nov. 7, 2023 on Expedia
It was a fantastic experience! The place. The staff. The food. The wine. Everything about Chateau de Berne is deserving of its 5star and Michelin star rating!! Highly recommended. Can’t wait to go back!
by A traveller
Excelled our expectations…
Posted Sep. 15, 2023 on HotelsExceptional stay in the most beautiful property.Stunning grounds exceptional service and wonderful room.Highly recommend we will for sure return.
by A traveller
Posted Jul. 10, 2023 on Expedia
Beautiful property, lovely pool and great staff!
Comment from Hotel Management
Sep. 12, 2023 by The Château de Berne team, Hotel Management
Dear guest,Thank you for your comment. We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again.Best regards
by A traveller
Posted Jun. 9, 2023 on Expedia
The service at Chateau De Berne was impeccable. Every staff members was genuinely kind and helpful. The garden and facility are very well kept. The room was quite roomy for European standard. We had a nice room with the bathroom over look their herb garden with floor to ceiling window which was a plus. We tried both of their restaurants, the bistro and Jardin de Berne. The food and service at the bistro was ok, the service at Jardin de Berne was wonderful, but food was not up to what we had expected for a Michelin restaurant, except for their desserts. Overall it still deserves a highly rated 5 stars.
Comment from Hotel Management
Jun. 12, 2023 by The Château de Berne team, Hotel Management
Dear Quynh,The Château de Berne would like to thank you for taking the time to leave this comment. We do our utmost to improve the quality of our products and services on a daily basis. We are always happy to receive feedback from our customers, so that we can find ways to improve and make you even more satisfied. We hope to see you soon.Best regards,
by A traveller
Perfect example of Relais Chateaux
Posted May 11, 2023 on HotelsVery professional and knowledgeable staff
Comment from Hotel Management
Jun. 12, 2023 by The Château de Berne team, Hotel Management
Dear Jay,The Château de Berne team is delighted to read your glowing review. Please be assured that we try to maintain a high level of quality in both our offers and our services on a daily basis. Thank you very much for your support, and see you soon.Best regards,
by A traveller
Posted Oct. 10, 2022 on Expedia
Beautiful property enjoyed my stay..however a French air traffic controller strike caused a flight cancellation. I called the property to try and cancel my first night because of the strike which was beyond my control. They did nothing to assist me, would not cancel or refund, or even give me a credit, which to me is not superior customer support.
by A traveller
Posted Sep. 19, 2022 on Expedia
Superb service from a first class team. In particular Anna was very helpful. Thank you.
by A traveller
Posted Aug. 21, 2022 on Hotels
Being a Relais and Chateaux property Chateau Berne did not disappoint. The ambiance was superb, the restaurant amazing, the staff fantastic and the property magnificent.
Comment from Hotel Management
Sep. 13, 2023 by The Château de Berne team, Hotel Management
Dear Dennis,Thank you for your comment. We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again.Best regards
by A traveller
Posted Aug. 10, 2022 on Hotels
Comment from Hotel Management
Sep. 13, 2023 by The Château de Berne team, Hotel Management
Dear Kimberly,We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again.Best regards
