Ratings based on 121 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Oct. 11, 2023 on Expedia
I liked this lodging as it was authentic and different than staying at a corporate hotel. I also lived the breakfast place she sent us to
Comment from Hotel Management
Oct. 11, 2023 by Shaila , Hotel Management
Thank you Ms Helene it' was nice having you with us.. Regards Shaila
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 10, 2023 on Wotif
4 out of 5
by A traveller

Posted Jul. 7, 2023 on Expedia
Staff was very helpful and kind. No elevator. Three flights of stairs to airbnb. Air conditioning was minimal.
3 out of 5
by A traveller

Posted Jun. 30, 2023 on Lastminute
Property was in the quieter part of city about 25 min all from bustling centre. Enjoyed the area with easy bus access to city and train station. We were told that someone would welcome us at the scheduled arrive time but had to wait in the searing heat for over half an hour. Air conditioning was not very effective and there was visible black mould in the room. Internet did not work for the second night of our stay. Was critical as we were trying to book onward train travel.
2 out of 5
by A traveller

Posted Jun. 28, 2023 on Expedia
Comment from Hotel Management
Jun. 29, 2023 by Shaila , Hotel Management
Thank you Ms Sabine.. Regards shaila
5 out of 5
by A traveller

Posted Jun. 24, 2023 on Expedia
This was a very nice place to stay in a quiet area but was close to all the museums and places to visit.
Comment from Hotel Management
Jun. 24, 2023 by Shaila , Hotel Management
Thank you Ms Pamela.. Hope to see you'll next time.. Regards Shaila
5 out of 5
by A traveller from Mission

Posted Jun. 11, 2023 on Expedia
The staff / proprietor were very friendly and welcoming, and very helpful in securing us a taxi since we did not have the apptaxi app which now seems to be indispensable in Florence.
Comment from Hotel Management
Jun. 12, 2023 by shaila, Hotel Management
Thank you for your lovely comment Mr Michael..
3 out of 5
by A traveller

Posted May 12, 2023 on Hotels
Staying at a B&B that doesn't do the Breakfast part was a novelty. The premises is on the 3rd floor with NO lift. So bags and your nightly post dinner climb is up 3 flights. Accepting all that, it was adequate EXCEPT paying $150 per night for what was essntially a room is far more than warranted.
Comment from Hotel Management
Jun. 29, 2023 by SHAILA, Hotel Management
Good morning Sir/ Madam...Thankyou for being our guest .. sorry but bnb is on 2nd floor not on 3rd as it is we dont have 3rd floor and was mentioned on site.. Breakfast has extra charge of 4 euros per person i had given 3 nights coupons free... Thankyou for you opinion... Regards Shaila
5 out of 5
by A traveller

Posted Apr. 17, 2023 on Expedia
Excellent service! Highly recommended.
Comment from Hotel Management
Apr. 17, 2023 by Shaila, Hotel Management
Thank you so much.. Regards Shaila
5 out of 5
by A traveller

Posted Mar. 14, 2023 on Expedia
Comment from Hotel Management
Apr. 6, 2023 by Shaila, Hotel Management
Thankyou..