Ratings based on 338 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.2 Service & staff
2.9 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 2, 2024 on Expedia
quiet
by A traveller
Posted Jan. 1, 2024 on Expedia
by A traveller
Posted Oct. 24, 2023 on Expedia
My room was dirty! It was in the shower that was nasty. I took pics even and I made the mistake of walking around with no shoes on and my gf wet were black the floor was so dirty!
Comment from Hotel Management
Oct. 25, 2023 by Hotel Management, Hotel Management
Dear Rikki, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that such was your experience. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations and a responsive, friendly staff. We have shared your feedback with our team so these issues do not happen again. Thank you again for your candid feedback; without it, we cannot improve. We are looking forward to having you stay with us once again so we can provide you with the flawless visit you deserve. Sincerely, Hotel Management
by A traveller
Posted Jul. 29, 2023 on Hotels
Gm is very rude
Comment from Hotel Management
Jul. 30, 2023 by Hotel Management , Hotel Management
Dear Patricio, It was disappointing to learn about the difficulties you encountered and the behavior our associate showed you. We hope you accept our apologies and let us review the incident and assist you accordingly. We appreciate you being our guest and look forward to hearing from you soon.Sincerely,Hotel Management
by A traveller from Erlanger
Posted Jul. 13, 2023 on Expedia
Comment from Hotel Management
Jul. 14, 2023 by GM, Hotel Management
Thank you for your feedback Gary!
by A traveller
Posted Jul. 4, 2023 on Expedia
by A traveller
Posted Jul. 4, 2023 on Hotels
Comment from Hotel Management
Jul. 4, 2023 by GM, Hotel Management
Thank you for your feedback! :)
by A traveller
READ THIS B4 YOU BOOK…,
Posted Jul. 2, 2023 on HotelsYou should be ashamed of yourself for up charging by 3x the regular price for a of a popular artist being in tow. This room wouldn’t have been worth the $85 they usually charge. Shame on you’ll, very disgraceful. And you’d think $260 you’d have a tv that works. You all should refund some money!
Comment from Hotel Management
Jul. 3, 2023 by Hotel Management , Hotel Management
Dear Joel, Thank you for staying with us and sharing your experience. We were disappointed to read that our accommodations did not provide the value you were hoping for. We try to compete with similar hotels in the area and always strive to provide exceptional service and hospitality to our guests. We truly value your feedback and hope to have another opportunity to welcome you back to our hotel.Sincerely,Hotel Management
by A traveller
Posted Jun. 25, 2023 on Hotels
Comment from Hotel Management
Jun. 26, 2023 by GM, Hotel Management
Thank you for your feedback.
by A traveller
Posted Jun. 25, 2023 on Expedia
Bed is questionable, haven’t been in it yet, but almost a cot
Comment from Hotel Management
Jun. 26, 2023 by GM, Hotel Management
Thank you for your feedback!
