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Portrait Firenze - Lungarno Collection

5.0 star property
Family-friendly 5-star hotel near Uffizi Gallery

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Photo gallery for Portrait Firenze - Lungarno Collection

Restaurant
Signature Suite (Ponte Vecchio) | Terrace/patio
Lobby
Signature Suite (Ponte Vecchio)
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Lungarno degli Acciaiuoli, 4, Florence, FI, 50123
  • Place, Ponte Vecchio
    ‪1 min walk‬
  • Place, Uffizi Gallery
    ‪3 min walk‬
  • Place, Piazza della Signoria
    ‪3 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪17 min drive‬

Room options

View all photos for Studio (Portrait)

Studio (Portrait)

Studio (Portrait)

10.0 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, River View

Deluxe Studio, River View

Deluxe Studio, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Suite, River View

Superior Suite, River View

Superior Suite, River View

  • River view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, River View (Prestige)

Suite, River View (Prestige)

Suite, River View (Prestige)

  • River view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, River View (Portrait)

Suite, River View (Portrait) | Living area

Suite, River View (Portrait)

  • River view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Timeless)

Suite (Timeless)

Suite (Timeless)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite (Ponte Vecchio)

Signature Suite (Ponte Vecchio)

Signature Suite (Ponte Vecchio)

  • River view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the area

Florence

Heart of Florence.A stay at this Historic Centre of Florence hotel places you steps from Ponte Vecchio and a 5-minute walk from Piazza della Signoria. Uffizi Gallery and Cathedral of Santa Maria del Fiore are also within half a mile (1 km).

What's nearby

  • Ponte Vecchio - 1 min walk - 0.1 km
  • Uffizi Gallery - 3 min walk - 0.3 km
  • Palazzo Vecchio - 3 min walk - 0.3 km
  • Piazza della Signoria - 3 min walk - 0.3 km
  • Piazza di Santa Maria Novella - 8 min walk - 0.7 km

Getting around

  • Unità Tram Stop - 10 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 13 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Caffé Maioli - ‬2 min walk
  • ‪Caffe delle Carrozze | Gelateria Artigianale - ‬1 min walk
  • ‪Caffè dell'Oro - ‬1 min walk
  • ‪La Terrazza - The Sky Bar at The Continentale - ‬1 min walk
  • ‪Ristorante Orologio - ‬2 min walk

About this property

Portrait Firenze - Lungarno Collection

Family-friendly 5-star hotel near Uffizi Gallery
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A meeting room and limo/town car service are available.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Portrait Firenze - Lungarno Collection. You'll have access to the health club at a partner property. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Parking is available for a fee.

This 5-star Florence hotel is smoke free.

  • 37 guestrooms or units
  • 7 levels
  • Built in 2014
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Portrait Firenze - Lungarno Collection offers 37 accommodations with iPads and DVD players. Guests can make use of the in-room refrigerators, microwaves, and espresso makers. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

LCD televisions come with premium digital channels. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Exterior
Hotel Lungarno - Lungarno Collection
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is CA $1,062
CA $1,194 total
includes taxes & fees
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Property amenities

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 45 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Accessibility

  • Elevator

Room amenities

Entertainment

  • DVD player
  • iPad
  • LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 45 per person
  • Airport shuttle fee: EUR 70 per vehicle (maximum occupancy 2)
  • Covered valet parking fee: EUR 60 per day
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Property Registration Number IT048017A1MOLICJPD

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 3 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Lungarno Suites
Lungarno Suites House
Lungarno Suites House Florence
Portrait Firenze Hotel Florence
Portrait Firenze Hotel
Portrait Firenze Florence
Portrait Firenze
Portrait Firenze Lungarno Collection
Portrait Firenze - Lungarno Collection Hotel
Portrait Firenze - Lungarno Collection Florence
Portrait Firenze - Lungarno Collection Hotel Florence

Portrait Firenze - Lungarno Collection Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 265 out of 305 reviews
Rating 8 - Good. 30 out of 305 reviews
Rating 6 - Okay. 5 out of 305 reviews
Rating 4 - Poor. 3 out of 305 reviews
Rating 2 - Terrible. 2 out of 305 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

LEI

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and got fantastic service from the hotel. Room was very clean and comfortable. Definitely my first choice for staying in Firenze!
Stayed 4 nights in Nov 2025

10/10 Excellent

Guninder Bir Singh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

BRUNO

Stayed 4 nights in Aug 2025

10/10 Excellent

JORGE A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien ubicado, caminando tienes todo cerca, las habitaciones muy bonitas y amplias, estuvimos con vista al río y las vistas desde ahí son muy bonitas, el Servicio en general del hotel está excelente, muy recomendable. Tiene restaurante a nivel del río, pero creo que Le falta una terraza (bar o restaurante) para que la experiencia sea mejor.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Ji

Stayed 3 nights in Mar 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was very nice however there was construction below us. Additionally, the restaurant and bar were not open due to renovations.
Stayed 3 nights in Mar 2025

10/10 Excellent

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia, San Mateo

Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffry Ira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top shelf in every respect
Stayed 6 nights in Dec 2024

10/10 Excellent

Brynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with an excellent view of the bridge. Excellent, attentive staff, beautiful rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel I’ve ever stayed at. Amazing service and fantastic restaurant, close to everything!
Stayed 5 nights in Sep 2024

6/10 Okay

Marie-Claude

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is well situated, within walking distance of all the tourist attraction. However it is Not worth the price & a 4⭐️ at best. The hotel faces the water, which is nice. But the view from my room was the inside of an office building!!! The alley between the buildings was used for delivery very early in the morning. That plus the cafe downstairs was very noisy. Staff was a hit or miss. Some were very competent & nice. One man in particular was very pushy, looking for a tip. He also gave me wrong information & ignored my requests. The restaurant has very limited choices.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Aug 2024

10/10 Excellent

Sidhartha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Sherri

Stayed 2 nights in Jun 2024

10/10 Excellent

Zara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence : - welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room) - the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and booked great restaurants) - easy interaction by text message - immediate responses - very warm and patient staff - beautiful rooms (you feel you just hired a coveted interior decorator who redid your home- that’s right - rooms do NOT feel generically hotel-y, instead it’s like you are in a ln elegant but comfortable home- plush couches and chairs.) - location- around the corner from all major tourist destinations, overlooking Ponte Vecchio but the entrance is much quieter. - will return and stay there every time we are in Florence
Stayed 4 nights in Apr 2024

10/10 Excellent

Yukie

Stayed 5 nights in Apr 2024

10/10 Excellent

Noor

Stayed 5 nights in Feb 2024

10/10 Excellent

Nayef

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location in the heart of Florence
Stayed 4 nights in Feb 2024

10/10 Excellent

Nawaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, I enjoyed so much
Stayed 3 nights in Oct 2023

10/10 Excellent

Guy

Travelled with family
Excellent service and staff and room was really well appointed with good quality linen and bathroom products. Would definitely recommend it. Only slight issue was with breakfast where the service at times was slow and the food from the buffet was not especially inspiring but a minor grip which would not stop us from going back.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dragica

Stayed 2 nights in Jul 2023