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Tivoli Palazzo Gaddi Firenze Hotel

5.0 star property
5-star luxury hotel near Piazza di Santa Maria Novella

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Photo gallery for Tivoli Palazzo Gaddi Firenze Hotel

Alfresco dining, open daily
Premium Room (View)
Lobby
Restaurant
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Via del Giglio 11, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

7.4 out of 10
Good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (View)

Premium Room (View)

Premium Room (View)

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Large)

Premium Room (Extra Large)

Premium Room (Extra Large)

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Duplex)

Suite (Duplex)

Suite (Duplex)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Florence

Central Florence getaway .Within a 10-minute walk of this Historic Centre of Florence hotel, you'll find Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore. Ponte Vecchio and Uffizi Gallery are also within half a mile (1 km).

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.1 km
  • Via de' Tornabuoni - 2 min walk - 0.2 km
  • Basilica of Santa Maria Novella - 2 min walk - 0.2 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.5 km
  • Ponte Vecchio - 8 min walk - 0.7 km

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪giaogiao stazione firenze - ‬1 min walk
  • ‪Ciro & Sons - ‬1 min walk
  • ‪Lorenzo de'Medici - ‬1 min walk
  • ‪Trattoria La Madia - ‬1 min walk
  • ‪Banki Ramen - ‬1 min walk

About this property

Tivoli Palazzo Gaddi Firenze Hotel

5-star luxury hotel near Piazza di Santa Maria Novella
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Tivoli Palazzo Gaddi Firenze Hotel.

This 5-star Florence hotel is smoke free.

  • 86 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Tivoli Palazzo Gaddi Firenze Hotel offers 86 accommodations with minibars and espresso makers. 40-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 29 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 77 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Nearby parking fee: EUR 40 per day (207 ft away)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property Registration Number IT048017A1BRN9MSE2

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Tivoli Palazzo Gaddi Firenze
NH Collection Firenze Palazzo Gaddi
Tivoli Palazzo Gaddi Firenze Hotel Hotel
Tivoli Palazzo Gaddi Firenze Hotel Florence
Tivoli Palazzo Gaddi Firenze Hotel Hotel Florence

Tivoli Palazzo Gaddi Firenze Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 219 out of 260 reviews
Rating 8 - Good. 23 out of 260 reviews
Rating 6 - Okay. 9 out of 260 reviews
Rating 4 - Poor. 3 out of 260 reviews
Rating 2 - Terrible. 6 out of 260 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jordyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and service. The rooftop bar is a huge plus!
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location! 10 min walk to train station, the Duomo, and all the shopping. Great restaurants near by, Ciro and dons was amazing and it’s on the same street. The hotel used to be a private palace and it’s kept much of its original character. Breakfast in the garden was just perfect. Bed was very comfortable and the room was very clean. Highly recommend this hotel and we will be back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas, Walnut Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Vintage Hotel, with charm and elegance of days give by. The staff is well trained and they make you feel special. We'll be back....
Stayed 3 nights in Oct 2025

10/10 Excellent

Giuseppe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

Dona Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel and Augustina made our stay so enjoyable, and we looked forward to seeing them both each morning. Gabriel even helped me prank my partner with a banana. The hotel is elegant, beautiful, and lovely, and the decor is right off a magazine cover. Our first night, I blew a fuse and shut off the power to our room. The front desk remediated the situation within 15 minutes—excellent service.
Stayed 8 nights in Sep 2025

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

Such a wonderful hotel! The location was superb. So beautiful. The service was great. Our room was large, clean and modern with a large bathroom. The breakfast was incredible. There’s even a rooftop bar (need a reservation) that overlooks the duomo. We will stay again on our next visit to Firenze.
Stayed 2 nights in Sep 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tivoli was an excellent choice for our two-night stay in Florence. The palace is full of history and charm, while also being stylish, modern and beautifully decorated throughout. The breakfast was wonderful, with lots of options and sundowners on the roof terrace are not to be missed. I would absolutely stay here again and would highly recommend it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff .. great location .. there was a water spray (shattaf) in our room 😍 .. special and big thanks to ‘’Alessa’’ for her professional service and help (I hope that I wrote her name correctly😅)
Stayed 2 nights in Aug 2025

10/10 Excellent

RITA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely service I would definitely book it again when I’m in Florence again. ❤️ all the staff very friendly and helpful
Stayed 4 nights in Jul 2025

10/10 Excellent

Tarannom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shinjiro, SPRING

Liked: Cleanliness, amenities, property conditions & facilities
really enjoyed my stay. The hotel was clean and had a fancy, European-inspired feel. The staff were all very nice and helpful. Highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

jhanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheldon

Travelled with partner, Travelled with group
Liked: Amenities
Beautiful classic but modern hotel in great location
Stayed 2 nights in Jun 2025

10/10 Excellent

matt

Stayed 1 night in Jun 2025

6/10 Okay

Kristopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is nice but there is nothing special about the rooms, and there are no amenities. Stay was fine but it's not worth the money by a long shot
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best doorman on the Planet . Recognized my wife and I from 18 months ago. Great experience. Great people. Will recommend and be back.
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Stayed 3 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
We love this place. Always looking forward to staying there. The staff are so friendly and welcoming. The concierge always recommends the best dining options. The amenities in room need to be upgraded a bit especially the body lotion otherwise everything is perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not want to leave this hotel. Absolutely beautiful interior, from the entry to the library like lobby and gorgeous bar. Loverly dining area. Fabulous breakfast, lovely and accommodating staff, loved the doorman! Great accessible location. Beautiful spacious room with a view of the Duomo. What a find! And I must admit, I am a hard to please person :)
Stayed 5 nights in Apr 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing Everything was perfect
Stayed 3 nights in Apr 2025

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay , the staff were very nice and kind. The room was super clean and great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give 10 stars for this hotel I would. the location is perfection, the hotel is beautiful, rooms are clean and comfortable, the staff is truly the heart of this property! A special shout-out to Antonella, Dario and Nolvin. Thank you for your kindness and making our stay so memorable. You're the BEST!!! I pray all are well after the floods. We will definitely be back - and if you are into fine dining the meal we had at their restaurant was one of the best we have ever had! THANK YOU!!! A
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph, Concord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Great location, beautiful property and staff SO kind and helpful. We need a six star category for this hotel. It exceeded five star expectations in every way.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with a great staff and perfect location.
Stayed 3 nights in Mar 2025