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Grand Burstin Hotel Folkestone

3.0 star property
Enjoy 2 restaurants at this 3-star Folkestone hotel

Choose dates to view prices

Photo gallery for Grand Burstin Hotel Folkestone

View from property
Double Sea View Room
Indoor pool
Gym
Indoor wedding

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym

Explore the area

View in a map
The Harbour, Folkestone, England, CT20 1TX
  • Place, Folkestone Harbour
    ‪2 min walk‬
  • Place, Folkestone Beach
    ‪6 min walk‬
  • Place, Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Twin Sea View Room

Twin Sea View Room

Twin Sea View Room

7.0 out of 10
Good
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.0 out of 10
Good
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(85 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Sea View Room

Double Sea View Room

Double Sea View Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Folkestone

Close to the beach.Your stay at this hotel will put you steps from Folkestone Harbour and a 5-minute walk from Quarterhouse. Church of St Mary and St Eanswythe and Folkestone Beach are also within half a mile (1 km).

What's nearby

  • Folkestone Harbour - 2 min walk - 0.2 km
  • Folkestone Beach - 6 min walk - 0.5 km
  • Lower Leas Coastal Park - 7 min walk - 0.7 km
  • Leas Cliff Hall - 13 min walk - 1.1 km
  • Sandgate Beach - 19 min walk - 1.6 km

Getting around

  • Folkestone Harbour Station - 7 min walk
  • Gatwick Airport (LGW) - 94 min drive

Restaurants

  • ‪The Old Buoy - ‬5 min walk
  • ‪Marleys - ‬3 min walk
  • ‪Brewing Brothers - ‬5 min walk
  • ‪Steep Street Coffee House - ‬5 min walk
  • ‪Kipps' Alehouse - ‬5 min walk

About this property

Grand Burstin Hotel Folkestone

Enjoy 2 restaurants at this 3-star Folkestone hotel
Grand Burstin Hotel Folkestone offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a vending machine, and an arcade/game room are also featured at Grand Burstin Hotel Folkestone. For a fee, parking is available.

This 3-star Folkestone hotel is smoke free.

  • 550 guestrooms or units
  • 2 dining venues
  • Nightclub
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 307 out of 1003 reviews
Rating 8 - Good. 275 out of 1003 reviews
Rating 6 - Okay. 186 out of 1003 reviews
Rating 4 - Poor. 100 out of 1003 reviews
Rating 2 - Terrible. 135 out of 1003 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Russell

Stayed 1 night in Nov 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
The staff are very friendly and welcoming. The hotel is dated but comfortable,clean and great value for money. It is situated right in the hub of the harbour and close to the old town and shops. We've stayed here a couple of times and will definitely be coming,back. Theres great entertainment daily and a real feel of that holiday feeling .
View from our balcony
Stayed 1 night in Nov 2025

10/10 Excellent

Diana M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is great! Su was amazing! They have great happy hour! :-) I completely recommend it, the rooms with balcony have an amazing view!! The only thing I will recommend to the hotel is to care bit more of the cleanness. The cleaning lady's are great people but they need to do the cleaning bit better. If gets better cleaning I will give an extra star.
Stayed 1 night in Nov 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Only had room only, it was a nice room, parking is a bit hit and miss, the lifts are also a bit hit and miss. Stayed here quite a few times and would stay again and i would recommend it
Stayed 1 night in Nov 2025

10/10 Excellent

Nivaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Kerri

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room was far from clean. The bath has what looked like pubic hair all around the edges and that was the same for the other room in our party. There was also stuff that hadn't been hoovered up around bed legs, dunno what that was. Wasn't expecting luxury for the price but was expecting it to be clean
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

6/10 Okay

Philip

Good room.Staff are efficient,helpful , friendly and polite. Pleasant stay thank you.
Stayed 2 nights in Aug 2025

10/10 Excellent

S

Stayed 1 night in Aug 2025

10/10 Excellent

Isabelle

Stayed 1 night in Sep 2025

4/10 Poor

Neil, Northampton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have stayed in worse but not worse. Decor is dated and clearly in need of a complete refurbishment, I suspect because of the class of the majority of the clientele this will not happen. My parents used to come here 40 years ago for booze cruise weekends and I doubt whether anything has changed in that time.
Stayed 1 night in Nov 2025

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Nov 2025

2/10 Terrible

Jane

Stayed 4 nights in Oct 2025

8/10 Good

janet

Liked: Cleanliness, staff & service, amenities
Friendly welcome, helpful staff, good location, clean room.
Stayed 2 nights in Oct 2025

2/10 Terrible

Benjamin

Liked: Amenities
Disliked: Cleanliness
316 on 25/10/2025. Firstly, we discovered bed bugs in our room, and my partner woke up with multiple bites on her body. This is completely unacceptable and has caused us significant distress. I have several clear photos of the bed bugs as evidence for your reference should you need them. You will also see a bed bug on the Luroking under the bed. Given the severity of this issue, I strongly recommend that the hotel engage a professional pest control contractor such as Ecolab to carry out a full heat treatment of the affected room and to take it off sale until the problem has been fully resolved to avoid further incidents for future guests. Additionally, we noticed a white powdery substance under the bed, which could potentially be a drug residue. A photo of this has also been captured and can be provided if needed. This raises serious health and safety concerns that I trust the hotel will investigate immediately. There were also several maintenance issues in the room, including a very loose toilet roll holder and extremely poor water pressure in the shower, both of which detracted from what should have been a comfortable stay (also have photo + video).
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel was clean and extremely good value in a good location with plenty of parking. Unfortunately when I tried to use the shower very early to make my crossing there was no hot water available
Stayed 1 night in Oct 2025

8/10 Good

Roy

Travelled with pets
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Friendly staff, good value, especially the buffet breakfast and evening meal. Great location. The rooms and especially the corridors could do with updating as it's outdated and has a rather dissappointing feel to it. Wouldn't take too much investment to transform the look and feel. Folkestone is now quite arty, with lots of independent shops.
View from 2nd floor room
Stayed 2 nights in Oct 2025

4/10 Poor

Neil

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A bit of a "Ryan Air" hotel: Parking - an extra £5 / day Swimming Poll - an extra £4/day Bathroom smelt badly of mould - despite obvious recent refurbishment Was upgraded to a sea-view double room which was nice! Bed comfortable Shower OK - though not thermostatic and over a high bath with a simple curtain Breakfast OK but unimaginative in choices (no decaf coffee and tiny selection of cereals) Room and corridors generally quite tatty
Stayed 1 night in Oct 2025

6/10 Okay

Antony

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Room clean,but dated, nice bathroom,food two star at best,staff where brilliant, helpful and polite.
Stayed 3 nights in Oct 2025

8/10 Good

Romana

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Svitlana

Okay stay

Hotel is a bit old but overall clean. The only thing I had a problem with, my kettle was full of loose lime and it was crusted with lime too and I couldn’t make myself a cup of tea, it was so much. I would suggest to clean it with vinegar once in a while.
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Young Kuk

Stayed 1 night in Sep 2025