Ratings based on 98 Guest Reviews
Hear it directly from our travellers
2.2 Room cleanliness
2.5 Service & staff
2.3 Room comfort
1.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 20, 2024 on Expedia
It was not all that and there’s a lot of homeless people frequent the property.
Comment from Hotel Management
Feb. 20, 2024 by Shawn, Hotel Management
We are sorry to hear about your thoughts but do not allow homeless people to come on our property. If they do we escort them off. Thank you again for staying with us.
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Shawn, Hotel Management
Thank you for staying with us. We hope to see you again.
by A traveller
Posted Feb. 19, 2024 on Expedia
My stay was terrible. My bed was unmade. The matress was dirty and old. There were no towels and it was very noisy.
Comment from Hotel Management
Feb. 20, 2024 by Shawn, Hotel Management
We are going to inform the necessary departments to improve guest satisfaction. We are sorry to hear that service was not given. I appreciate your comments and will make sure that our guest satisfaction goes in the right direction.
by A traveller
Posted Feb. 19, 2024 on Expedia
Ugly ugly unsafe area
Room damage closet broken no area to hang clothes damage curtains
Smell cigarette in all area
The worst hotel
Very overpriced for this garbage room
Very very dissatisfied and disappointed with description and Expedia
Comment from Hotel Management
Feb. 19, 2024 by Shawn, Hotel Management
We are sorry to hear about your comments. We will notify the appropriate team members to improve the areas of concern. We will continue to strive for excellence and hope you will give us another chance.
by A traveller
Posted Feb. 19, 2024 on Expedia
This is a very clean place with friendly and helpful front desk staff. Yes it needs updating and the towels and sheets could be better, but it was clean and comfortable.
Comment from Hotel Management
Feb. 19, 2024 by Shawn, Hotel Management
Thank you so much for staying with us. We will continue to upgrade our facilities and improve our linens. Thank you for your comments.
by A traveller
Posted Feb. 18, 2024 on Expedia
This place is the perfect hotel where you won’t have at least a decent stay.
Bed smelled pretty bad (cigarette smoke), bed bugs made me feel itchiness all over my body and the door didn’t have security lock
I reserved two nights but I left that place early in the first morning of the stay.
NEVER RECOMMENDED
Comment from Hotel Management
Feb. 19, 2024 by Shawn, Hotel Management
We are sorry to hear about your stay. We do not have any bed bug issues. Please do not give false information to discriminate our facilities. We do not recommend you to ever stay with us. We feel that you have personal issues and should not take your frustration out on our property.
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Shawn, Hotel Management
Thank you for staying with us. We will take your score and improve all aspects of our operations.
by A traveller
Posted Feb. 11, 2024 on Expedia
Absolutely disgusting and hookers being loud all through the night. Terrible accommodations the place needs to be shut down. I’ll investigate better before choosing a place again. Especially for 170.00
Comment from Hotel Management
Feb. 11, 2024 by Shawn, Hotel Management
We are sorry to hear about your experience. We had a Pride festival in town that attracted a lot of party goers and younger crowd. Most of our guest were from Expedia websites and it’s affiliates. We did not have any sort of noise nor disturbances that you mentioned above. We will continue to run our business professionally and accommodate guests with a clean and hospitable service.
by A traveller
Posted Jan. 27, 2024 on Hotels
I make a non smoking room and this room smells to marihuana , cigarettes and cigar another word discussing
Comment from Hotel Management
Jan. 27, 2024 by Shawn, Hotel Management
We are sorry that you received a room that was smoking. We will look into this matter and take appropriate actions to make sure this does not happen again.
by A traveller from Jupiter
Posted Jan. 1, 2024 on Expedia
Comment from Hotel Management
Jan. 27, 2024 by Shawn, Hotel Management
We are sorry to hear about your experience. We will continue to improve all aspects of our service and hope you will give us another opportunity.
