Ratings based on 340 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 30, 2024
It was a nice stay. Very close to restaurants and shops. Quiet area. Rooms were big and elegant, hallways didn't smell.
2 out of 5
by A traveller

Posted Feb. 19, 2024 on Hotels
Leak in ceiling right over the bed my daughter was sleeping in at 2am. Luckly we had a double. No effort was made to reduce fee for the inconvenience.
5 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
Really enjoyed the staff at the front desk. They were very helpful about giving me dining and recreation options
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 11, 2024 on Expedia
5 out of 5
by A traveller

Posted Feb. 4, 2024 on Expedia
The staff is amazing
2 out of 5
by A traveller from Cudjoe key

Posted Feb. 2, 2024 on Expedia
This hotel has very hard beds. The pool isn’t heated and we requested a handicap room on reservation and it was denied. The breakfast is horrible powered eggs and meatless breakfast. I don’t recommend this hotel.
Comment from Hotel Management
Feb. 2, 2024 by Jordan Miller, Hotel Management
Dear Valued Guest, Thank you for taking the time to let us know about your experience while staying with us. Your experience of was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to give us another chance if your travels bring you back to the area. Sincerely,Jordan MillerAssistant General Manager
3 out of 5
by A traveller

Posted Jan. 20, 2024 on Expedia
Not enough dining options in this area.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 9, 2024 on Hotels
5 out of 5
by A traveller from Sumter

This traveller left a rating score only Posted Jan. 9, 2024
5 out of 5
by A traveller

Posted Jan. 1, 2024 on Expedia
We have stayed here several times and we have always enjoyed our stay!