Note fondée sur 878 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 avr. 2022 sur Hotels
Chambre très propre, salle de bain aussi ! Tout le nécessaire était là. Personnel très agréable. Bon service! Belle piscine, belle terrasse.
Un peu bruyant, nous étions situés à côté de l’ascenseur et de la machine à glace.
Commentaires de Gestion de l’hôtel
9 mai 2022 par Crowne Plaza Fort Myers Guest Services, Gestion de l’hôtel
Dear Genevieve,
Thank you for your review and for sharing what you enjoyed about your stay. We hope you will come back and stay again soon.
par un voyageur
Publié le 10 févr. 2020 sur Hotels
par un voyageur
Décevant
Publié le 4 janv. 2019 sur Hotels1 nuit lors d’ un Road trip! Déçu par Crowne Plaza! Le hall est peut attirant, la chambre sans plus! Pour avoir été dans des hôtels de cette chaîne ( Paris , pekin.....) plus que déçue!
par un voyageur
Publié le 5 mars 2024 sur Expedia
Parking was terrible, especially if there was an event being held at the hotel, nowhere for people staying there to park during events! Staff not very informative on Diamond amenities, dining etc…. Missing soap in bathroom in room, had to ask 2x for it to be brought to room.
Commentaires de Gestion de l’hôtel
6 mars 2024 par DoubleTree Hotel Bell Tower Shops Guest Services, Gestion de l’hôtel
Hello Michelle, Thank you very much for taking the time to provide feedback about your experience. Your comments and feedback are extremely important to us. We appreciate you pointing out the aspects of your stay where we could have provided you a better experience. We are working to address your concerns and recommendations. We hope to have the opportunity of serving you in the future.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Property was in a good location & we enjoyed the pool. Need some work on the water pressure in the shower. It took a long while for the water to get hot. We reported the smoke alarm was hanging. Overall, we thought it was just "Okay". Thanks,
Commentaires de Gestion de l’hôtel
5 mars 2024 par DoubleTree Hotel Bell Tower Shops Guest Services, Gestion de l’hôtel
Hello Dorothy, Thank you for your feedback and we will look into the concerns that you noted you had with your stay. We certainly want our guest to have a much better experience that OKAY. We hope you will come back and stay with us again.
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par DoubleTree Hotel Bell Tower Shops Guest Services, Gestion de l’hôtel
Hello Karen,Thank you for the great rating and we were delighted that you enjoyed your stay. We hope you will come back and stay again soon.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
There was renovation being done and a change of management. Front desk service was ok shuttle to and from was good but the room had a smell and the cleaning staff was mediocre nice location to shopping and eating
Commentaires de Gestion de l’hôtel
1 mars 2024 par DoubleTree Hotel Bell Tower Shops Guest Services, Gestion de l’hôtel
Hello Reggie, Thank you very much for taking the time to provide feedback about your experience. Your comments and feedback are extremely important to us. We appreciate you pointing out the aspects of your stay where we could have provided you a better experience. We are working to address your concerns and recommendations. We hope to have the opportunity of serving you in the future.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 mars 2024 par DoubleTree Hotel Bell Tower Shops Guest Services, Gestion de l’hôtel
Hello Michael, Thank you for your nice rating of your recent stay. We hope to have the pleasure of serving you again.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
From the shuttle driver, front desk, and housekeeping, the staff was very friendly and helpful. Room was very clean and well kept, would definitely stay here again.
Commentaires de Gestion de l’hôtel
1 mars 2024 par DoubleTree Hotel Bell Tower Shops Guest Services, Gestion de l’hôtel
Hello Thomas, Thank you for the very nice review and we are very happy to hear that you enjoyed your stay and found our hotel to be clean and comfortable. Just as it should be. We hope that you will come and stay with us again.
par un voyageur
Publié le 27 févr. 2024
Commentaires de Gestion de l’hôtel
22 mars 2024 par DoubleTree Hotel Bell Tower Shops Guest Services, Gestion de l’hôtel
Hello Barbara,Thank you for the nice rating. We hope to see you again soon.
