Note fondée sur 870 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
17 févr. 2020 par General Manager, Gestion de l’hôtel
Dear Guest, we are pleased your stay was a fantastic one and we want to thank you for your nice rating. All of us at Sanibel Harbour Marriott Resort & Spa look forward to your next visit.
AnneMarie Copelin,
General Manager
par un voyageur
Publié le 16 sept. 2019 sur Hotels
Excellent hotel. Très pratique. Beau site. Parfais en famille.
par un voyageur
Ensemble en bord de mer très confortable
Publié le 14 août 2019 sur HotelsHôtel très confortable, chambre spacieuse avec vue mer
Personnel hyper souriant et serviable
Grandes piscines extérieures très agréables pour grands et petits
Équipements sportifs au top : basket, tennis, fitness... attention à 5 minutes à pied de l’hotel. Il faut traverser la mangrove pour y aller, se méfier des moustiques ! Nous n’avons jamais eu de problème durant notre séjour mais nous avions prévu l’antimoustique
Bar à tapas le soir pour admirer le coucher de soleil : le top !!!!
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 mai 2024 par General Manager, Gestion de l’hôtel
Dear Marguerite, Thank you for choosing the Marriott Sanibel Harbour Resort & Spa and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Nehad SobhyGeneral Manager
par un voyageur
Publié le 14 mars 2024 sur Expedia
Great gift shop with lots of fun things!
Commentaires de Gestion de l’hôtel
15 mars 2024 par General Manager, Gestion de l’hôtel
Dear Joyce, Thank you for sharing a nice rating of your experience at Marriott Sanibel Harbour Resort & Spa. We are happy to see your stay was pleasant and you had a great time at the gift shop. It was a pleasure welcoming you, and we look forward to having the pleasure of hosting you again soon. Nehad Sobhy General Manager
par un voyageur
Publié le 12 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 avr. 2024 par General Manager, Gestion de l’hôtel
Dear James, Thank you for choosing our hotel for your stay. We were disheartened to see your rating and sincerely apologize for not living up to your expectations. We hope you will give us another chance to prove that we are committed to providing an excellent experience. Nehad Sobhy General Manager
par un voyageur
Publié le 11 mars 2024 sur Expedia
Property was very nice and they were very helpful
Commentaires de Gestion de l’hôtel
3 juin 2024 par General Manager, Gestion de l’hôtel
Dear Ted, Thank you for choosing Marriott Sanibel Harbour Resort & Spa. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay and liked our attentive service. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Nehad SobhyGeneral Manager
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par General Manager, Gestion de l’hôtel
Dear Pamela, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when visiting us. Nehad Sobhy General Manager
par un voyageur
Publié le 2 mars 2024 sur Expedia
The property is at the harbor. I was looking for a hotel by the beach. Depending on the traffic, I had to drive 15 - 20 minutes to the beach. There are a few restaurant options at the hotel. Otherwise, you have to drive to get to other places.
I chose an ocean-view room... Sunset, sunrise, and the sound of the water through the night was amazing.
Commentaires de Gestion de l’hôtel
3 mars 2024 par General Manager, Gestion de l’hôtel
Dear Jacqueline, Thank you for sharing the specifics of your stay with us. While we are happy to see you liked some aspects of your visit, we are sorry our location did not meet your expectations. We appreciate your feedback and are grateful for your patience. We hope you will give us a second chance to deliver the type of experience you should always expect from us. Nehad Sobhy General Manager
par un voyageur
Smelled of sewage
Publié le 2 mars 2024 sur HotelsWe were put in the Captiva tower and it smelled
Of sewage very bad. They said it was because of the red tide and rotting vegetation but we could not stay there . The staff tried very hard but there was nothing they could do . We left after one night
