Note fondée sur 1 648 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de KANSAS CITY
Publié le 14 mai 2024
There was absolutely no storage in the rooms, couldn't hang any clothes out of the suitcase.
The pool with the swim up bar should be adults only.
Beach was beautiful and well kept.
Commentaires de Gestion de l’hôtel
14 mai 2024 par Alexis Bell, Gestion de l’hôtel
Your positive feedback is truly appreciated. We're delighted that you had a fantastic time at our resort, enjoying our pool and the beautiful surroundings. We can't wait to welcome you back to The Island Resort for another exceptional stay.
par un voyageur
Publié le 11 avr. 2024
Wonderful property and amenities, loved the pool and swim up bar.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Alexis, Gestion de l’hôtel
Thank you for the feedback and rating.
par un voyageur
Publié le 18 mars 2024
We loved our stay at The Island. We paid extra for a room with a view and it was worth the extra money for us. We had terrific view of the gulf. Walking to the beach was quick and easy. I will recommend this hotel. They are doing construction on portion of the gulf side rooms, but that did not bother us one bit. I can only assume we got one of the newly renovated rooms and i think it was great. Only suggestion i would have is maybe offer a $5 discount card for the chair rentals on the beach. We did not use many of amenities that come with paying the resort fee/higher cost per night. Offering the discount probably would have persuaded us to sit on the beach.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Alexis, Gestion de l’hôtel
Thank you for the feedback and rating. Glad you enjoyed your stay here at The Island. Come back and see us anytime.
par un voyageur
Publié le 13 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Alexis, Gestion de l’hôtel
Thank you Tom for the rating.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
I like the property, hope to return when the construction is finished
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Alexis, Gestion de l’hôtel
Thank you for the feedback and rating.
par un voyageur
Don’t stay here unless you want double charged!
Publié le 10 févr. 2024 sur HotelsSmall rooms. No bathtub. The showers only have half a door. Sand in the bed sheets. And that’s just the beginning. We were charged $60 for “lunch” at the resort. We never ate there. We purchased a package with breakfast included and that was a total waste! The breakfast “buffet” is tiny not really a buffet, it’s not much of anything. And to top it alllll off I was charged DOUBLE for resort fees and parking! It wa supposed to come already included with my package and they refused to take it off!! $200 in extra charges for 3 days.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Alexis, Gestion de l’hôtel
Thank you for the candid feedback. We're sorry to hear you didn't enjoy your stay.
par un voyageur
Publié le 6 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Alexis, Gestion de l’hôtel
Thank you for the rating.
par un voyageur
Publié le 5 févr. 2024 sur Expedia
This property has a great location because it sits right on the water and is just outside Destin which can be a nightmare during the busy season. They have a multiply pools and a large water fall feature at one of the pools. They are under going maintenance on several rooms(its there off season). We stayed on second floor in building facing the gulf. The property is older but they have modernized and are in the middle of modernizing the property. They could upgrade entry doors to rooms because you can hear everyone in the hall. Pricing is just right. Staff did a great job in upgrading our room after I reminded them of Expedia's VIP status. Just make sure you ask about additional fee's because some of these third party websites like to not highlight these additional fees in there websites, like parking and resort fees. So when you check in they will remind you of this. So always check fine print or you will get sticker shock upon checking in. But overall great experience.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Alexis Bell, Gestion de l’hôtel
We appreciate your kind words and are thrilled that you had a wonderful stay with us. It's heartwarming to hear that you found our facilities and amenities exceptional. We look forward to hosting you again soon at The Island Resort.
par un voyageur
Publié le 5 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Alexis, Gestion de l’hôtel
Thank you for the feedback provided.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
This was our first time at this resort. It was absolutely amazing. The staff is super friendly. Very clean and smells amazing. Super clean. The rooms are beautiful everything is simply perfect and we will be back
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Alexis Bell, Gestion de l’hôtel
Thank you for taking the time to share your positive feedback. We're thrilled that you enjoyed our clean and comfortable accommodations. Your compliments for our team are greatly appreciated. We can't wait to have you back as our guest.
