Note fondée sur 788 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de LAKEWAY
Publié le 13 mai 2024
Commentaires de Gestion de l’hôtel
15 mai 2024 par Sonesta, Gestion de l’hôtel
Thank you for taking the time to rate us. We strive for excellence in customer service for our guest(s). Hope to see you again.
par un voyageur de Sierra Madre
Publié le 12 mai 2024
Commentaires de Gestion de l’hôtel
15 mai 2024 par Sonesta, Gestion de l’hôtel
Thank you for taking the time to rate us. We strive for excellence in customer service for our guest(s). Hope to see you again.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Sonesta, Gestion de l’hôtel
Thank you for taking the time to rate us. We strive for excellence in customer service for our guest(s). We hope to see you again.
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Sonesta, Gestion de l’hôtel
Thank you for taking the time to rate us. We strive for excellence in customer service for our guest(s). We hope to see you again.
par un voyageur
Wonderful weekend
Publié le 20 févr. 2024 sur HotelsExcellent visit. The afternoon/evening front desk attendant was exceptional. She was professional, friendly, helpful and knowledgeable too. Our visit was great. Added bonus is the free laundry facilities. Great place
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Sonesta, Gestion de l’hôtel
Thank you for taking the time to share your experience. We're so glad to know you have had a good experience with us. We look forward to keeping up the great work.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Sonesta, Gestion de l’hôtel
Thanks for choosing us and leaving such a great rate! We truly appreciate your feedback.
par un voyageur de Deseronto
Publié le 13 févr. 2024 sur Expedia
We did not feel comfortable enough to stay at this hotel. It was very old and had a distinct odor from covering up old smoke smell. It was a great price but not for us. We ended up staying elsewhere. However staff was wonderful and understanding and cancelled the reservation without question.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Sonesta, Gestion de l’hôtel
We truly appreciate your feedback and will work hard to continue going above and beyond to meet our customer’s needs! We hope you can visit us soon, to check out the new renovations put in place. We look forward to providing you with a better experience, thank you.
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Great stay quiet safe and clean!
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Sonesta, Gestion de l’hôtel
Thanks for choosing us and leaving such a great rate! We truly appreciate your feedback and will work hard to continue going above and beyond! We look forward to providing you with more great experiences soon.
par un voyageur de Hayes
Publié le 8 févr. 2024 sur Expedia
I liked that it was pet friendly and the free breakfast. What we didn't like was that the room we had reeked of cat/dog urine. The room has carpet so that is not a good idea if its going to be pet friendly.
The room had broken electrical outlets that were broken and the bathroom ceiling over the shower was peeling off.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Sonesta, Gestion de l’hôtel
Thank you for your feedback. Please know that our customer(s) happiness is our top priority, and we noticed you have the wrong hotel, because we do not serve breakfast, have maintenance issues nor resurface our showers, however we do hope that you do give our hotel the opportunity to provide you with a wonderful stay, thank you.
par un voyageur
Publié le 2 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Sonesta, Gestion de l’hôtel
Thank you for taking the time to rate us. We strive for excellence in customer service for our guest(s). We hope to see you again.
