Note fondée sur 907 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
2,7 Service et personnel
2,5 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotel de "mer..de"
Publié le 12 déc. 2022 sur HotelsSurtout ne pas s'y aventurer, très sale, accueil déplorable, bruit toute la nuit, petit déjeuner très léger un pain de mie et café.....et j'en passe
par un voyageur
Nul
Publié le 23 juin 2022 sur HotelsNul,sale et accueil lamentable
par un voyageur
Publié le 16 juill. 2019 sur Hotels
Pas propre du tout
par un voyageur
Publié le 17 mars 2024 sur Expedia
Room quality was poor. Dirty sheets. Ac unit was destroyed so didn’t work correctly. Stains on furniture.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tamara,We apologize for the unsatisfactory conditions you experienced during your stay. It is unacceptable that the cleanliness and quality of your room did not meet our standards. Your feedback is important to us, and we will address these issues promptly with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a much more comfortable and enjoyable experience in the future.Sincerely, Miran PatelHotel Manager
par un voyageur
Nice stay!
Publié le 17 mars 2024 sur HotelsVery clean cozy. No noise!
Commentaires de Gestion de l’hôtel
18 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lillian,Thank you for your outstanding 10 out of 10 rating and positive feedback! We're thrilled to hear that you had a nice stay and found our hotel to be very clean and cozy. It's fantastic that you enjoyed a peaceful environment without any noise disturbances. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back for another wonderful stay in the future!Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 17 mars 2024 sur Expedia
Only stayed maybe 5.5 hrs and they wouldn’t give me my deposit back, said I had to wait two more hrs of stay
Commentaires de Gestion de l’hôtel
18 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marcella,We have taken note of your comments and will review and investigate them further. Please give us some time so that we can verify your claims. We apologize for any inconvenience.Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 10 mars 2024 sur Expedia
The room was to small
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Veronica,We apologize for the inconvenience you experienced with the room size. Your feedback is valuable, and we will take it into consideration as we strive to improve our accommodations for future guests. If there's anything specific you'd like us to address, please don't hesitate to let us know.Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 9 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Renee,Thanks for your stay, and I'm disappointed to see a 4-star rating out of 10. I apologize that we let you down. You don’t mention any specific failures you experienced, so I can’t comment further. I can tell you that we’re involved in a continuous improvement process and are working to make the hotel better than ever before. Perhaps the experience will be better for you if you give us another try in the future.Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Dallas,We appreciate you visiting with us and leaving such a high rating. We are grateful that the majority of our overnight visitors are content with their choice to remain with us. When you return, we promise to continue offering the best possible service. We value feedback from our visitors above all else, so please accept our sincere gratitude for your 10-star review. Please come back soon.Sincerely, Miran PatelHotel Manager
par un voyageur
Nice people
Publié le 8 mars 2024 sur HotelsMr. John was very pleasant at check-in; he even remembered me from a previous stay. The young lady on the morning shift always greeted me warmly at the early breakfast.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear David,Thank you for your perfect rating and kind words! We're delighted to hear that Mr. John and the young lady on the morning shift provided you with excellent service during your stay. It's wonderful to know that they made you feel welcome and appreciated. We'll be sure to pass along your compliments to them. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Miran PatelHotel Manager
