Ratings based on 256 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 5, 2024 on Hotels
by A traveller
Posted Jan. 31, 2024 on Hotels
They must give at least two bottle of water daily. Should provide water kettle .
by A traveller
Posted Jan. 29, 2024 on Expedia
by A traveller
Posted Nov. 26, 2022 on Expedia
The thermostat was set at 27 degrees and could not be controlled. The staff at check in were very apologetic, very nice but the room felt like an oven.
by A traveller
Posted Jul. 19, 2022 on Hotels
Comment from Hotel Management
Jul. 25, 2022 by Olaf Kaul, Hotel Management
Herzlichen Dank für Ihr nettes feedback
by A traveller
Posted Jul. 16, 2022 on Hotels
Comment from Hotel Management
Jul. 25, 2022 by Olaf Kaul, Hotel Management
Herzlichen Dank für Ihr nettes Feedback
by A traveller
Posted Jul. 9, 2022 on Expedia
The lady at check-in was very nice and provided a flawless check-in experience. We forgot our tooth paste and she was able to help out with that. Parking garage is very convenient at a reasonable price.
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Worst check-out experience. the cleaning lady came into the room three or four times. We mentioned it st check-out and the gentleman at reception got extremely rude and condescending lecturing me „how this works in hotels“. He also failed to give us a drive-out coin for the garage and then refused to open the garage at first when we called up just hanging up. We’ll never be back. Would have given a better grade, but after this encounter, can only give a bad review
Room was tiny and the carpet had stains and felt very aged and dirty. As a sidenote, the design is questionable but we saw that on pics beforehand so cant complain now.
Comment from Hotel Management
Jul. 25, 2022 by Ibis Styles Team, Hotel Management
In Germany we say that the way you call into the forest, it echoes out. So please remember your attutude at Checkout even your speech in the garage. This will answer your review properly.
by A traveller
Posted Nov. 12, 2021 on Expedia
Okay for a 1-night stay - nothing much near by in terms of food options.
Comment from Hotel Management
Nov. 16, 2021 by Olaf Kaul - General Manager, Hotel Management
Hello Abhay - Thanks for your feedback. As far as food is concerned we serve Pizzas in our Hotel. There is the famous harbour island nearby - 10 min to walk. We can recomend some very good restaurants when you are back for your next stay.
by A traveller
Overall pleasant
Posted Mar. 3, 2020 on HotelsI have always said a hotel must have friendly competent staff, convenient location, comfortable rooms, the service here was a joy the location was sooo easy and the rooms were very comfortable, the bathroom could have been a little bit more spacious but in this case is was a comfortably cute size.
Overall a very pleasant stay, relaxing. Could perhaps buy another coffee machine as only 1 machine to serve a large number of guest a5 once is a chore !
Comment from Hotel Management
Mar. 3, 2020 by Damir, Hotel Management
Dear David, thanks so much for your great review. We loved having you here with us in Offenbach and really welcome your constructive feedback. We do try and offer filter coffee on the other side of the buffet in order to influence the flow of our coffee drinkers, but yes, absolutely valid point you made. We look forward to seeing you back in the near future. Best regards
by A traveller
Ibis Ofe
Posted Feb. 27, 2020 on HotelsAll good, interesting decor
Comment from Hotel Management
Feb. 28, 2020 by Damir, Hotel Management
Dear guest, many thanks for your positive feedback. We loved having you as a guest and hope to see you again soon here in Offenbach. Warm greetings, yours team Ibis Styles
