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Hotel Alexander am Zoo

Spa hotel near Frankfurt Zoo

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Photo gallery for Hotel Alexander am Zoo

Exterior
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 19 per person)
Alexandersuite | Living area
Alexandersuite | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Spa
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
Waldschmidtstraße 59, Frankfurt, HE, 60316
  • Place, Frankfurt Zoo
    ‪6 min walk‬
  • Place, European Central Bank
    ‪9 min walk‬
  • Place, Römerberg
    ‪3 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Living area

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Classic Double Room, Accessible

Classic Double Room, Accessible

Classic Double Room, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room (with connecting door)

Classic Double Room (with connecting door)

Classic Double Room (with connecting door)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alexandersuite

Alexandersuite | Living area

Alexandersuite

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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About the area

Frankfurt

Ostend stay.With a stay at this Ostend hotel, you'll be within half a mile (1 km) of Frankfurt Zoo and 2 miles (3 km) of Museumsufer. Römerberg and Alte Oper are also within 2 miles (3 km).

What's nearby

  • Berger Strasse - 6 min walk - 0.5 km
  • Frankfurt Zoo - 6 min walk - 0.6 km
  • European Central Bank - 9 min walk - 0.8 km
  • Museumsufer - 17 min walk - 1.5 km
  • Römerberg - 3 min drive - 2.1 km

Getting around

  • Waldschmidtstraße Tram Stop - 2 min walk
  • Frankfurt (Main) Ost Station - 10 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪El Nigo - ‬6 min walk
  • ‪Das Nord - ‬6 min walk
  • ‪Maruyasu im Sandweg - ‬7 min walk
  • ‪Bäckerei Inga - ‬2 min walk
  • ‪El Pacifico Cantina Mexicana - ‬6 min walk

About this property

Hotel Alexander am Zoo

Spa hotel near Frankfurt Zoo
Hotel Alexander am Zoo offers its guests a full-service spa. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Alexander am Zoo. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Alexander am Zoo was completed in November 2021.

This Frankfurt hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 6 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 1993
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Onsite shopping
  • No smoking on site
Hotel Alexander am Zoo offers 66 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 45-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 22 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person

Things to do

  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 45-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 22 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alexander am
Alexander am Zoo
Alexander am Zoo Frankfurt
Alexander am Zoo Hotel
Hotel Alexander am Zoo
Hotel Alexander am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Alexander am Zoo Hotel
Hotel Alexander am Zoo Frankfurt
Hotel Alexander am Zoo Hotel Frankfurt

Reviews

Hotel Alexander am Zoo Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 268 out of 476 reviews
Rating 8 - Good. 156 out of 476 reviews
Rating 6 - Okay. 31 out of 476 reviews
Rating 4 - Poor. 13 out of 476 reviews
Rating 2 - Terrible. 8 out of 476 reviews

Reviews

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in great neighbourhood
Stayed 2 nights in Aug 2025

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location. Frankfurt Zoo is in walkable distance
Stayed 2 nights in Jul 2025

10/10 Excellent

Enrique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Good Service. Great Breakfast
Stayed 4 nights in Jul 2025

10/10 Excellent

Enrique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice. Excellent breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Kerstin, Kensington

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in nice walkable neighborhood.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vickie

Travelled with family

Superb

Our rooms were large, comfortable and extremely clean! Michael is the best! He was so friendly, kind and helpful. The breakfast is amazing and worth the fee! We couldn’t have been more pleased!
Stayed 6 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Breakfast is amazing here!
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at a suite room with one couple and a friend. The couple used a separated bedroom with a full bathroom, and the other used a sofa bed and a half bath. We were comfy and enjoyed the area.
Stayed 5 nights in May 2025

10/10 Excellent

Abdulrahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Unlikely, the bathroom door was missing. The main bad was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in my Home town
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Ideal location for the zoo and close enough to the Christmas markets.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room, friendly service

Always friendly service and a clean, comfortable room.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joyce

Thoroughly enjoyed my stay and staff were both friendly and helpful. Reception staff helped me find how to get tram into centre of Frankfurt and where to go there in order to see as much as possible in one day. Hotel itself was spotless as was my room.Breakfast was self service but very good. Area around hotel was nice and I as a older female had no anxiety walking at night on my own.
Stayed 2 nights in Nov 2024

8/10 Good

Oleksandr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, I stayed not first time here and will stay in the future. Great breakfast, good location and the room (nothing luxury, like a good 3* hotel). This time I needed to print 6 pages, and I discovered that should pay for it. I suppose this basic service must be free in such an expensive hotel, of course we don't speak about hundreds of pages. Location is good too
Stayed 4 nights in Oct 2024

10/10 Excellent

Ronald

Stayed 1 night in Aug 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024

8/10 Good

Knud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

Good location , friendly staff, clean and good
Stayed 2 nights in Jun 2024

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel. Rien à dire de négatif, je le recommande sans aucune hésitation.
Stayed 4 nights in Jun 2024

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I nice little gem. We stayed there just to be close to the zoo and were nicely surprised! Super friendly staff and the breakfast was outstanding!

8/10 Good

Saminathan

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Alex

Stayed 1 night in Jun 2024

8/10 Good

Garrett

Travelled with family
Liked: Cleanliness, staff & service
The staff were great! My room was exactly as advertised - no frills. I needed an affordable room with two twin beds on short notice. This is exactly what I received. What was above and beyond was the complimentary breakfast every morning - it was quite delicious!! The negative was that the location is only close to the zoo. Otherwise, all other attractions and fine dining were not conveniently close.
Stayed 2 nights in Jun 2024