Comfort Inn & Suites Franklin East offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Franklin East also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
No ice in machine-vending machine not convenient (took bills but not working)-only drinks available for breakfast were milk and coffee (others out of order). Had to leave property at 10 pm to get a drink because of inconvenience.
Very quiet hotel with no hassle check-in. This place felt very safe and clean. The shower is spacious. The bed was super comfortable. The breakfast had some good options.
Booked 2 queen beds. Property called and said they were sold out of that room but would âupgradeâ to king suite. That meant 1 bed and sofa bed. There were no linens on sofa bed or in room, teens reported not comfortable at all. Fridge in room not cold enough for drinks. Ice machines did not work and air conditioning extremely noisy. The breakfast was nice for lower end stay. Would not pick here again though
The lobby is pretty spectacular with the water frames but loud. There is renovations going on but the room was finished. Clean, comfortable, spacious, and jacuzzi tub was an unexpected bonus.
Staff was friendly and welcoming. Every staff member greeted us with a smile. The brrakfast was excellent with alot of options. The fitness room and pool were great amenities. Will return again.
I will most likely return. The only negative reviews I have:
1) their was a foul smell in our room
B4 checkout, we descovered that the source was a dresser drawer!? Other then that the room was clean, nice and cool
2) people above our room continued to thump all night on our ciling waking us up at times. We never called in to complain or else Im sure it would have been resolved if we did
Loved the attitude and kindness of the staff and breakfast was nice and hot with plenty of options. They also had a nice sized pool that was clean and plenty of pool towles for everyone. One last comment is the "shower" options (along with the bathrooms) they had. This made things very convient.
Would recommend!
It seems the property is undergoing renovation. Our room was very nice and extremely clean. The A/C unit was so noisy when it kicked on, it disturbed our sleep and make it a bad stay.
They had a hard time finding my reservation they could see my son's who I also booked. my son was traveling from another location he got in no problem. But when I went to check out they said my son never showed except he did and slept in room 312. I hope they can work it out because I had an appointment and couldn't wait around.
Points forts : Service et personnel, confort de la chambre
Good overnight, but the shower/ tub was overwhelmingly mold/mildewed. I took pictures because I had never seen a showerhead that was so badly moldy. And the caulk around the tub was black. (It was not black caulk) I decided to wipe the granite shower walls using a white washcloth and just a small wipe of a 1x1â area came back brownish. In short, the entire shower desperately needs steam cleaned. It was a truly gross experience. I just had hip replacement surgery and have to be uber careful with infection. The showerhead was NOT safe.
My wife and I had a comfortable and satisfactory experience here. We enjoyed the bed - needing to rest as soon as we got there. We also enjoyed the Mexican restaurant within walking distance of the hotel.