Ratings based on 762 Guest Reviews
Hear it directly from our travellers
2.9 Room cleanliness
3.2 Service & staff
2.6 Room comfort
2.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 6, 2024
Nice
Comment from Hotel Management
Apr. 8, 2024 by Hotel Manager, Hotel Management
Dear Peter,Thank you for your perfect score! We're delighted to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we could provide you with a memorable stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager
by A traveller
Posted Mar. 8, 2024 on Expedia
That place is so disgusting. I will never stay there again. The rooms were dirty, holes in the wall and vent were disgusting, filter for a/c was disgusting.
By the way. I have pictures to back up what I'm saying!
Comment from Hotel Management
Mar. 11, 2024 by Hotel manager, Hotel Management
Dear Guest,We're deeply sorry to hear about your disappointing experience during your stay with us. This is certainly not the level of cleanliness and comfort we strive to provide for our guests. Your feedback is valuable to us, and we will address these issues immediately to ensure they are rectified. We appreciate your honesty and apologize for any inconvenience caused. Please feel free to share your pictures with us so we can address the concerns effectively.Sincerely,Hotel Manager
by A traveller
Posted Mar. 6, 2024 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by Hotel manager, Hotel Management
Dear Cheyenne,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager
by A traveller
Posted Feb. 22, 2024 on Expedia
Amazing staff
Comment from Hotel Management
Mar. 2, 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for your kind words! Our team takes pride in providing exceptional service to all our guests. We're thrilled to hear that you had a great experience with our staff. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Hotel Manager
by A traveller
Posted Feb. 12, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Brand Experience Team, Hotel Management
Hi Paul,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
by A traveller
Posted Feb. 2, 2024
Comment from Hotel Management
Feb. 13, 2024 by Nancy Y., Hotel Management
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
by A traveller
Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by Nancy Y., Hotel Management
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
by A traveller
Posted Jan. 30, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by Hotel manager, Hotel Management
Dear Cierra,Thank you so much for your fantastic review! We are thrilled to hear that you had a perfect 10 out of 10 experience during your stay with us. Your positive feedback means the world to us, and we're delighted that you enjoyed our services. We look forward to welcoming you back for another exceptional stay in the future.Sincerely,Hotel Manager
by A traveller
Posted Jan. 25, 2024 on Hotels
There was a lot of damage to the room but other than that it was a pretty good stay.
Comment from Hotel Management
Feb. 6, 2024 by Brand Experience Team, Hotel Management
Hi BreonaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
by A traveller
Posted Jan. 23, 2024 on Expedia
Comment from Hotel Management
Mar. 2, 2024 by Hotel manager, Hotel Management
Dear Mark,Thank you for sharing your feedback with us. We're disappointed to hear that your experience fell short of your expectations. We take your comments seriously and will use them to improve our services. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager
