Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2024 par NJ, Gestion de l’hôtel
Dear Daniel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ
par un voyageur de Blainville
Publié le 18 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 janv. 2024 par NJ, Gestion de l’hôtel
Dear Benoit,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ
par un voyageur
Publié le 15 oct. 2023 sur Expedia
The room was clean. The hotel is far from everything ( restaurants, convenience stores etc) The place is a little creepy. The place need restauration work. Other than that it was a good deal for one night.
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Naresh, Gestion de l’hôtel
Dear Luc,Thank you for taking the time to leave a review of your recent stay at our hotel. We're delighted to hear that you found your room clean and that you considered it a good deal for one night.We understand your concerns about the hotel's location and the lack of nearby amenities. We're sorry for any inconvenience this may have caused. We'll certainly take your feedback into consideration as we continue to improve our services.Regarding your comment about the hotel being a little creepy and in need of restoration work, we appreciate your honesty, and we apologize for any discomfort you experienced. We are continuously working to enhance the ambiance and facilities, and your feedback is valuable in that process.We hope you'll consider staying with us again in the future, and we'll strive to provide an even better experience. Thank you for choosing our hotel for your one-night stay, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 18 août 2023 sur Expedia
Very clean, quite and excellent client service.
Commentaires de Gestion de l’hôtel
18 août 2023 par Naresh, Gestion de l’hôtel
Dear Christiane,Thank you for your wonderful review! We're delighted to hear that you found our establishment to be clean, quiet, and that our client service met your expectations. Your feedback is greatly appreciated, and it serves as motivation for us to maintain our high standards.If you have any suggestions for how we can make your experience even better, please don't hesitate to let us know. We value your input and are always looking for ways to improve.We hope to have the pleasure of welcoming you back for another exceptional experience in the future. Until then, safe travels and take care!
par un voyageur
Publié le 13 août 2023 sur Expedia
Everything was great
Commentaires de Gestion de l’hôtel
14 août 2023 par Naresh, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay. Delivering exceptional service and creating memorable moments for our guests is what we strive for, and we're delighted that we could meet your expectations. If you ever find yourself in the area again, we would be more than happy to welcome you back to our hotel. Your positive feedback truly means a lot to us. Safe travels, and we look forward to the opportunity of hosting you again in the future!
par un voyageur
Publié le 13 août 2023 sur Expedia
C’est bien
Commentaires de Gestion de l’hôtel
14 août 2023 par Naresh, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay. Delivering exceptional service and creating memorable moments for our guests is what we strive for, and we're delighted that we could meet your expectations. If you ever find yourself in the area again, we would be more than happy to welcome you back to our hotel. Your positive feedback truly means a lot to us. Safe travels, and we look forward to the opportunity of hosting you again in the future!
par un voyageur
Très bien!
Publié le 2 avr. 2023 sur HotelsTrès bel accueil et propre. Pas de tapis et lit
confortable. Le seul point négatif pas très bien insonorisé.
Commentaires de Gestion de l’hôtel
3 avr. 2023 par Naresh, Gestion de l’hôtel
We appreciate this thoughtful review. As much as we take heed of the decorative charm of a carpet, by popular opinion, the contrary is true as carpet quickly accumulates dirt & microbes, so thank you for being in the majority & taking cognizance of these facts. We are also glad you were warmly received by the front desk personnel & found the bed comfortable enough to get a good night's rest. We are already making strides towards better soundproofing of our rooms to ameliorate the overall stay experience for all our guests. Till we meet again, Au revoir!
par un voyageur
Publié le 3 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2023 par Naresh, Gestion de l’hôtel
It is always heartening to hear back from gratified guests like yourself. We promise to do our level best to earn your full score the next time you choose to stay at our hotel. And we look forward to that visit with a more profound zeal. Godspeed!
par un voyageur
Publié le 1 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 févr. 2023 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking the time to leave a review, Mme Diane. I appreciate your rating regarding your recent stay at the Red Roof Inn Fredericksburg North. It's great to see you enjoyed your stay, resulting in a 10/10 score. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely,GabrielleRediResponse Specialist
par un voyageur
Publié le 1 févr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2023 par Naresh, Gestion de l’hôtel
Thank you for rating your recent stay with us. We promise to do our level best to earn your full score the next time you choose to stay at our hotel. Good Luck!
