Note fondée sur 145 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
72 % des clients le recommandent
3,8 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 2 févr. 2024 sur Expedia
Room was dirty.. and pool was freezing they had all the windows open and my 3 year old face and lip started turning blue so had to take him back to the room
3 sur 5
par un voyageur de Carmel

Ce voyageur a laissé seulement une note Publié le 25 janv. 2024 sur Expedia
3 sur 5
par un voyageur de Carmel

Publié le 25 janv. 2024 sur Expedia
Thanks but we won’t be staying there again.
5 sur 5
par un voyageur

Publié le 21 juill. 2023 sur Expedia
We had an awesome time with our family! Staff and facilities were absolutely great! The only thing I did not like were the arm bands as door keys. We had so much trouble getting them to work and the replacement free was crazy expensive when my daughter lost her band on a slide. Otherwise, we loved our time and stay!
1 sur 5
par un voyageur

Publié le 21 juill. 2023 sur Expedia
Bed has several blood spots on the sheets, pillows, and mattress. There also appeared to be urine stains on the mattress as well. When we complained front desk offered us a full refund, later found out they only refunded half of the cost. Would never recommend staying here
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 31 mars 2023 sur Expedia
3 sur 5
par un voyageur

Publié le 28 mars 2023 sur Expedia
I thought it was weird that we weren’t treated the same because we used Expedia and not then. I asked for extra blankets several times and they told me traditional room service wasn’t offered to me.
3 sur 5
par un voyageur

Publié le 24 mars 2023 sur Expedia
Not being able to check into the room until 4 was not good. Didn’t care for no room key, had to be a wrist band.
5 sur 5
par un voyageur

Publié le 20 mars 2023 sur Expedia
Family friendly. Hotel staff was excellent & helped to make sure ask details were taken care of before arrival so check in went smoothly. Wonderful amenities within the hotel.
3 sur 5
par un voyageur

Publié le 24 févr. 2023 sur Expedia
N