Ratings based on 855 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
88% of guests recommend
4.1 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 17, 2024
Other than the pillows, my stay was great. Very nice people.
Comment from Hotel Management
Apr. 19, 2024 by Manager, Hotel Management
Hello Patricia,We're delighted you had a great stay and found our staff friendly. Your feedback about the pillows is appreciated for our future improvements. Thank you for staying with us!
4 out of 5
by A traveller

Comfortable and affordable

Posted Mar. 2, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Manager, Hotel Management
Dear Guest,We appreciate you choosing our hotel for your stay! If there are any concerns you'd like to share with us, please reach out so we can address them promptly. We hope to welcome you back soon for an even more enjoyable experience.
3 out of 5
by A traveller

Musty odor

Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Dear Guest, We're sorry to hear your stay fell short of expectations. Please don't hesitate to contact us with any details to ensure we address any concerns and improve our service.
3 out of 5
by A traveller from Wellington

Posted Feb. 25, 2024 on Expedia
Left a cooler bag in the refrigerator and went back an hour later to ask and they just said it was thrown out without even checking.
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Hello Joanne, We apologize for any inconvenience caused by the disposal of your cooler bag. We recommend contacting our management team directly for further assistance with this matter.
5 out of 5
by A traveller from Tampa

Posted Feb. 25, 2024 on Expedia
We liked the fresh popcorn and treats available at check in. Tool was nice and clean
Comment from Hotel Management
Feb. 27, 2024 by Manager, Hotel Management
Hello Charles,We are delighted to hear that you enjoyed the fresh popcorn and treats during your stay with us. Our team works hard to maintain a clean and welcoming environment for all our guests. If you have any further feedback or questions, feel free to reach out to our management team.
4 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
The Sleep Inn is convenient to Shands Hospital. The property was clean and breakfast was great. Could use some updates but overall would definitely stay there again and recommend to others.
Comment from Hotel Management
Feb. 24, 2024 by Manager, Hotel Management
Hello Stacy,We appreciate your positive feedback on our cleanliness and breakfast offerings. Your recommendation means a lot to us as we strive to provide a comfortable stay for all our guests. Thank you for choosing Sleep Inn, and we look forward to welcoming you back in the future.
4 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Price
Comment from Hotel Management
Feb. 22, 2024 by Manager, Hotel Management
Hello Susan,We appreciate your feedback on the pricing at our hotel. Should you have any pricing concerns, we recommend contacting our management team directly for further assistance. Thank you for sharing your experience with us.
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
We were very pleased with our stay. The room was excellent and the staff was very nice and great to deal with. The breakfast was very good as well . We will stay there again in the future
Comment from Hotel Management
Feb. 22, 2024 by Manager, Hotel Management
Hello john,We are delighted to hear that you enjoyed your recent stay with us! It's wonderful to know that you found our rooms excellent, our staff accommodating, and our breakfast satisfying. We look forward to welcoming you back for another enjoyable visit in the future.
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
The staff is very friendly, the room were clear
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Yanet,We appreciate your kind words about our friendly staff and clean rooms. If there's anything else we can assist you with, please don't hesitate to contact us.
5 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
Snacks, early breakfast, 24 hour coffee, friendly, and clean!
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Jim,We are delighted to hear that you enjoyed our snacks, early breakfast, 24-hour coffee, friendly service, and cleanliness during your stay with us. Your positive feedback is truly appreciated and we hope to welcome you again in the future.