Note fondée sur 528 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Richard, We are glad you enjoyed your stay!Maz K.#Team6
par un voyageur
Publié le 5 mars 2024
Very sparse room furnishings, just two kitchen chairs and a table in addition to the king bed. Immediately adjacent to a car dealership. TV remote non-functional.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Joseph, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
par un voyageur de Toronto
Publié le 27 févr. 2024 sur Expedia
Filthy. Rat and cockroach infested. Did NOT stay the night. Refunded and moved to Hilton Doubletree.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Nancy Y., Gestion de l’hôtel
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rakesh,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
par un voyageur
Publié le 24 févr. 2024 sur Expedia
par un voyageur
Publié le 1 déc. 2023 sur Expedia
Super clean rooms
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Brand Experience Team, Gestion de l’hôtel
Hi Milton, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6
par un voyageur
Publié le 25 nov. 2023 sur Expedia
The bathroom was dirty, old soap bar still in the shower, used, empty toilet paper rolls in the floor around the toilet. The exterior is dirty, shopping carts, cigarette butts all over, not to mention shady people
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Not up to a minimum standard.
Publié le 19 nov. 2023 sur HotelsWe booked non-smoking. Thankfully we were asked upon check in and our rooms were changed. There were not enough towels in our room. Staff was in the laundrey and handed us more towels. Many white towels were actually stained. Toilet seat was chipped. The sink hot water did not run until the shower was turned on.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 19 nov. 2023 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Brand Experience Team, Gestion de l’hôtel
Hi William,Thank you for positively rating your stay!!Lilith#Team6
par un voyageur
Publié le 13 oct. 2023 sur Expedia
I am asthmatic and the bathroom was full of mold and mildew!!! I got the room for work and had a hard time sleeping due to having chest pain and chest tightness... The bathroom is old and rusted, meaning you can see the rust everywhere!!! I had to leave out to get cleaning supplies and air freshener just so I could sleep in the room... And the bed was hard and uncomfortable. There were gnats and flies in the room as well. The best part about the room were the pillows....
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Nancy Y., Gestion de l’hôtel
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
