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Embassy Suites By Hilton Gatlinburg Resort

3.5 star property
3.5-star hotel near Great Smoky Mountains National Park

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Gatlinburg Resort

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Meeting facility
Exterior
Restaurant
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Gym

Explore the area

View in a map
604 Airport Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪8 min walk‬
  • Place, Gatlinburg SkyPark
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Studio, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed

10.0 out of 10
Exceptional
(15 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(21 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Balcony (Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Accessible, Balcony (Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Accessible, Balcony (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Balcony (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Balcony

9.6 out of 10
Exceptional
(31 reviews)
  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

About the area

Gatlinburg

In Gatlinburg .Within a 15-minute walk of the hotel, you'll find Gatlinburg Convention Center and Gatlinburg SkyPark. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 8 min walk - 0.7 km
  • Gatlinburg Space Needle - 11 min walk - 1.0 km
  • Gatlinburg SkyPark - 12 min walk - 1.1 km
  • Anakeesta - 15 min walk - 1.3 km
  • Ripley's Aquarium of the Smokies - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬11 min walk
  • ‪Sugarlands Distilling Co. - ‬11 min walk
  • ‪Puckers Sports Bar - ‬12 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬13 min walk
  • ‪Smith & Son Corner Kitchen - ‬11 min walk

About this property

Embassy Suites By Hilton Gatlinburg Resort

3.5-star hotel near Great Smoky Mountains National Park
Embassy Suites By Hilton Gatlinburg Resort offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Embassy Suites By Hilton Gatlinburg Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Gatlinburg hotel.

  • 164 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2024
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Embassy Suites By Hilton Gatlinburg Resort offers 164 air-conditioned accommodations with safes and hair dryers. Accommodations are furnished with double sofa beds, desks, and desk chairs. 32-inch Smart televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Exterior
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
Gatlinburg
  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
4.5 out of 5, Wonderful, 2,161 reviews
The price is CA $143
CA $161 total
includes taxes & fees
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Property amenities

Family friendly

  • Dining table
  • Fenced pool
  • In-room sofa bed
  • Indoor pool
  • Lazy river
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch smart TV with premium cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open April 15 and close October 15.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Gatlinburg Resort Hotel
Embassy Suites By Hilton Gatlinburg Resort Gatlinburg
Embassy Suites By Hilton Gatlinburg Resort Hotel Gatlinburg

Frequently asked questions

How close is Embassy Suites By Hilton Gatlinburg Resort to the airport?

Embassy Suites By Hilton Gatlinburg Resort is 45 mi (70-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites By Hilton Gatlinburg Resort?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites By Hilton Gatlinburg Resort on May 10, 2026 start from CA $249, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites By Hilton Gatlinburg Resort have an airport shuttle?

Airport shuttle services are not available at Embassy Suites By Hilton Gatlinburg Resort.

Does Embassy Suites By Hilton Gatlinburg Resort offer free breakfast?

Embassy Suites By Hilton Gatlinburg Resort offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 6:30 AM and 10:30 AM.

Is there a casino at Embassy Suites By Hilton Gatlinburg Resort?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites By Hilton Gatlinburg Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites By Hilton Gatlinburg Resort?

Free parking is not available at this hotel. Self parking is available for USD 15.00 per day.

Does Embassy Suites By Hilton Gatlinburg Resort have a pool?

Embassy Suites By Hilton Gatlinburg Resort features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Embassy Suites By Hilton Gatlinburg Resort have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites By Hilton Gatlinburg Resort have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites By Hilton Gatlinburg Resort to downtown Gatlinburg?

Embassy Suites By Hilton Gatlinburg Resort is 0.6 mi away from Gatlinburg.

Embassy Suites By Hilton Gatlinburg Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 642 out of 779 reviews
Rating 8 - Good. 81 out of 779 reviews
Rating 6 - Okay. 30 out of 779 reviews
Rating 4 - Poor. 15 out of 779 reviews
Rating 2 - Terrible. 11 out of 779 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Cruz Melba, Boynton Beach

Liked: Cleanliness, amenities, property conditions & facilities
Awesome! Customer service excellent
Stayed 1 night in Jan 2026

6/10 Okay

Douglas

Travelled with family, Travelled with pets
Property was pet friendly and I did not mind paying the $75 pet fee, but we were charged $100 for a pet damage fee. Our 5lb yorkie did not damage anything. I was not told of this charge at checkout and if there had been damage, I would have been more than happy to pay for it, but our dog did not damage anything. I did not discover this charge until several weeks after our stay. Needless to say that we will not be back. I hope this review prevents other pet owners from getting scammed like we did.
Stayed 4 nights in Nov 2025

10/10 Excellent

Juan Luis M

Stayed 3 nights in Dec 2025

10/10 Excellent

Maria S

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2025

10/10 Excellent

Alejandra

Stayed 3 nights in Jan 2026

6/10 Okay

Satpreet

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Beds and pillows were uncomfortable. Staff was friendly and helpful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Heather Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Great breakfast Beautiful outdoor space (hot tub, fire pits, cornhole, creek, pool, lazy river) Great included reception every day- 2 drinks and snacks
Stayed 4 nights in Dec 2025

10/10 Excellent

Darshan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place and amazing experience
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good every day , everything is close by you can walk anywhere basically. Very quite stay rooms
Stayed 4 nights in Dec 2025

10/10 Excellent

Shannon

Stayed 1 night in Jan 2026

10/10 Excellent

Jenni

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel our room was amazing. The grounds are amazing. Everything was amazing!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Lorena, DAYTON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great, love all the accommodations
Stayed 7 nights in Dec 2025

10/10 Excellent

Enrique

Stayed 7 nights in Dec 2025

10/10 Excellent

Terry

Stayed 3 nights in Sep 2025

10/10 Excellent

Vladislav

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

ARASAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Él lugar hermoso y muy acogedor , la vista de las ventanas una maravilla, sin duda lo repetiremos
Stayed 3 nights in Dec 2025

10/10 Excellent

Shannon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Embassy Suites by Hilton in Gatlinburg was amazing. We were greeted with a warm welcome when first entering. The hotel was decorated nicely for the holidays. There were a couple of down falls/issues we had, mainly with our room. The A/C/heat were ups not work properly. When we brought it to the front reception's attention, they got maintenance to our room immediately. It took maintenance a couple of times to get the issue fixed, but they got it working. The room itself was good, a bit smaller than expected, but for the amount of time we actually spent in there it worked. The water pressure and shower wasn't the greatest. The breakfast was awesome and the evening reception was great. All the staff were wonderful. Definitely would recommend 10/10!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Yolaine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a very convenient location, and everyone there was extremely nice and willing to help. From the front desk to the kitchen staff, the cooks, and the team members who clean the tables, restock utensils (spoons, knives, forks), and make sure there is enough coffee and food available — everyone worked hard and showed great dedication. I would especially like to highlight Kaylee at the front desk. Due to an error on my part, I accidentally entered the wrong arrival date and arrived one day early after almost 10 hours of driving with my family. Kaylee was incredibly kind and calm. She helped ease my stress and accommodated my family of five by placing us in two rooms on the same floor, very close to each other, and then arranged for us to move into the room we originally booked the next day. The next morning, Kaylee was not at the front desk, but we left our luggage there so we could go out and enjoy the day. When our room was ready, she had already made sure our luggage was delivered to our room without us even having to ask.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room for 6. Lobby area was great at happy hour. Lots of seating for breakfast.
Stayed 3 nights in Dec 2025

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness
Room was nice. To many hidden fees not matching up to the 3rd parties website.
Stayed 1 night in Dec 2025

10/10 Excellent

Abigail

We loved our stay! Very clean & very
Stayed 5 nights in Dec 2025

10/10 Excellent

leonel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel,
Stayed 8 nights in Dec 2025

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly. They included snacks and drinks available from 5 to 6 pm were just ok. The outdoor pool I thought was going to be open and heated, but they only had the indoor one open. Maybe I misunderstood that part when I booked. The location is great, just about a 15 min walk to the strip where all the shops and restaurants are.
Stayed 4 nights in Dec 2025

10/10 Excellent

Wilson

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Lianne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms and amenities! Courteous staff!
Stayed 4 nights in Dec 2025