Gatlinburg Town Square offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a fitness center. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Gatlinburg Town Square. Self parking is free.
Overall a very good property to vacation at and will there again. Nice 10 min walk to the strip. The property is quiet and the laundry facilities on each floor are a plus!
This is the second time we have stayed here. You can walk to the strip. Not hard to get to. The parking on the other hand is tricky if you have a bigger vehicle asked for a red tag parking when booking cause they only have so many. If you dont get a red tag then yoi have to park in the underground parking lot and it can be a very tight spot
One of the ladies at the front desk was very unfriendly and rude. It was clean except for the spider webs in the corner. Other than that it was decent.
So much bang for your buck! Plus extremely friendly staff. We got in at 3am and the front desk associate was chipper and personable. Fully stocked kitchen and convenient parking very close to the strip. Really enjoyed our stay.
It was a good stay. The rooms were clean and comfortable.The only issue we had is trying to find the location for our deluxe suite. The directions are not clear after you check in. Even the people working at the information desk were not entirely sure how to tell us to get to our room. But we finally found it. The garage is very small also. So be sure you get there early to try to find a good spot to park or you have to go back out the garage on the highway to turn around to go right back in. There is no space to even turn your vehicle around in it. But overall the stay was good.
The positives:
Itâs affordable. The staff were nice during check in. Hot water, so hot it will burn you. Good water pressure in the shower. Bed was comfortable.
The negatives:
The room door was open when we first got there. Room smells musty, like Fritos. It was not clean. The A/C struggled to keep up. It leaked and left a gross moldy puddle on the balcony. There were frogs talking all night very loudly. You have to drive up the street to their pool. We didnât bother. You get a check out cleaning list to complete before you leave.
Nothing wrong with the stay- but amenities such as the pool(s) were all more than a brisk walk away (easier to drive). They messaged letting us know their elevators were not working ahead of time- but I didnât see any during my stay functional or not. If these arenât concerns- itâs a longer walk to the strip which can be a great compromise to save on parking and walk down to the events on the main strip. I would recommend - those who are handicapped, pregnant, or otherwise not in good physical health may find it impractical to use amenities- or use room as a whole.
The place was very clean and very close to the main strip. Parking could be better unless you have a compact car or small sedan. This is not a place for trucks.