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Heiner's Parkhotel

4.5 star property
4.5-star luxury hotel in Gelsenkirchen-West

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Photo gallery for Heiner's Parkhotel

Front of property - evening/night
Sundeck
Bar (on property)
Minibar, in-room safe, desk, soundproofing
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Am Bugapark 1d, Gelsenkirchen, NW, 45899
  • Place, Nordsternpark
    ‪1 min walk‬
  • Place, Golf Club Schloss Horst
    ‪11 min walk‬
  • Place, Messe Essen
    ‪20 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Minibar, in-room safe, desk, soundproofing

Comfort Single Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

About the area

Gelsenkirchen

Gelsenkirchen-West stay.With a stay at this Gelsenkirchen-West hotel, you'll be within half a mile (1 km) of Nordsternpark and 2 miles (3 km) of Golf Club Schloss Horst. Club Museum and Zeche Carl are also within 3 miles (5 km).

What's nearby

  • ZOOM Erlebniswelt - 6 min drive - 8.3 km
  • Alpincenter Bottrop - 8 min drive - 5.7 km
  • Veltins-Arena - 8 min drive - 8.8 km
  • Zollverein Coal Mine World Heritage Site - 9 min drive - 7.6 km
  • Messe Essen - 20 min drive - 18.0 km

Getting around

  • Gelsenkirchen Buer Süd Station - 6 min drive
  • Schloss Horst U-Bahn - 15 min walk
  • Düsseldorf Intl. Airport (DUS) - 49 min drive

Restaurants

  • ‪Abant Grill & Kebab Haus - ‬19 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Fahri Usta Ocakbasi - ‬3 min drive
  • ‪Evvel Ayet - ‬19 min walk
  • ‪Pizzeria Toscana - ‬19 min walk

About this property

Heiner's Parkhotel

4.5-star luxury hotel in Gelsenkirchen-West
Heiner's Parkhotel offers its guests a full-service spa, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1722 square feet (160 square meters) and includes conference space. A terrace, barbecue grills, and a picnic area are also featured at the luxury Heiner's Parkhotel. Parking is available for a fee.

This 4.5-star Gelsenkirchen hotel is smoke free.

  • 1 building
  • 1 floor
  • 9 guestrooms or units
  • 1722 sq ft of conference space
  • 160 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Express check-in
  • Storage area for luggage
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Heiner's Parkhotel offers 9 air-conditioned accommodations with iPod docking stations and minibars. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Gelsenkirchen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Exterior
Welcome Hotel Gelsenkirchen
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 36 reviews
The price is CA $146
CA $156 total
includes taxes & fees
Nov 15 - Nov 16
Welcome Hotel Gelsenkirchen

Property amenities

Family friendly

  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:30 AM - 10:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Covered self parking fee: EUR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Heiner's Parkhotel
Heiner's Parkhotel Gelsenkirchen
Heiner's Parkhotel Hotel
Heiner's Parkhotel Hotel Gelsenkirchen
Heiner's Parkhotel Hotel
Heiner's Parkhotel Gelsenkirchen
Heiner's Parkhotel Hotel Gelsenkirchen

Reviews

Heiner's Parkhotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 71 out of 104 reviews
Rating 8 - Good. 29 out of 104 reviews
Rating 6 - Okay. 3 out of 104 reviews
Rating 4 - Poor. 0 out of 104 reviews
Rating 2 - Terrible. 1 out of 104 reviews

Reviews

10/10 Excellent

Bogdan

Business traveller
Stayed 5 nights in Aug 2025

10/10 Excellent

Matthew, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with a convi
Stayed 1 night in Apr 2025

8/10 Good

Oliver, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, modern and very supportive staff. Would definitely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Delvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really clean. I was treated to room service everyday. The spa was beautiful well kept and lots of relaxing seating. They had tea on the go whenever you want. The hotel location suited me because i was visiting my family, but the area is very isolated not much going on. The staff was very friendly and very helpful. I did not have breakfast because i thought it should've been included!
Stayed 5 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant. Modern, clean and nice rooms.

Stopped here for one night and it was one of the most comfortable hotels I've stayed at for a long time. Very modern, clean with friendly staff. We got a free upgrade to a suite which was very nice finished.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kathleen, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The hotel was so comfortable that I wished I had stayed longer. There was a cafe in the park only fifty meters away serving great cake. Enjoyed the model trains adjoining the hotel.

10/10 Excellent

Jens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room decoration, fueniture and amenities. That it is not noisy and it is very clean. Also liked the restaurant. Didn’t love that we had to book in advance for a table at the restaurant and we didn’t know this.
Stayed 1 night in May 2025

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind sehr glücklich mit der Unterkunft gewesen. Wir waren auf Schalke zu Fußball, von dort aus ist es nur ein Katzensprung mit dem Taxi zum Stadion. Besonders gefallen hat uns die Sportsbar, die mit dem Restaurant und dem Hotel verbunden ist, das war der perfekte Trip in angenehmer Atmosphäre.
Stayed 2 nights in Jan 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Ein Top Hotel mit einem super Service. Das Essen im Restaurant ist nur zu empfehlen.
Stayed 1 night in Dec 2024

10/10 Excellent

Karsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Soeren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer schön dort!

Immer schön dort zu übernachten....aber hier und da gibt es doch Verschleiß zu erkennen. Putzkräfte und Hausmeister sollten mehr aufmerksam hinschauen...!
Stayed 1 night in Oct 2024

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr angenehmes Ambiente, hell, modern, klein aber fein. Empfehlenswert.
Stayed 1 night in Aug 2024

10/10 Excellent

Benjammin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Team, leckeres Frühstück, tolle Bar
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gut geschlafen, lecker gegessen

freundliches Personal, sehr schönes, ruhiges Zimmer, gut geschlafen und gestärkt für den neuen Arbeitstag
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Mattias

Stayed 1 night in Jun 2023