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AC Hotel by Marriott Penang

4.0 star property
4-star hotel near Queensbay Mall

Choose dates to view prices

Photo gallery for AC Hotel by Marriott Penang

Lobby
Banquet hall
Meeting facility
1 bedroom, in-room safe, desk, blackout drapes
Banquet hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
213 Jalan Bukit Gambir, Bukit Jambul, George Town, Penang, 11950
  • Place, RECSAM and Institute Pendidikan Guru
    ‪7 min walk‬
  • Place, University of Science-Malaysia
    ‪2 min drive‬
  • Place, Queensbay Mall
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed with Sofa bed, Balcony

1 bedroom, in-room safe, desk, blackout drapes

Executive Studio, 1 King Bed with Sofa bed, Balcony

  • 94 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Balcony

Suite, 1 Double Bed, Balcony

Suite, 1 Double Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 94 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 126 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Twin Bed

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Twin Bed

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Twin Bed

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

George Town

Bayan Lepas stay.With a stay at this Bayan Lepas hotel, you'll be within half a mile (1 km) of RECSAM and Institute Pendidikan Guru and 2 miles (3 km) of Penang International Sports Arena. University of Science-Malaysia and Queensbay Mall are also within 2 miles (3 km).

What's nearby

  • RECSAM and Institute Pendidikan Guru - 7 min walk - 0.6 km
  • Penang International Sports Arena - 19 min walk - 1.6 km
  • University of Science-Malaysia - 2 min drive - 1.9 km
  • Queensbay Mall - 3 min drive - 2.7 km
  • Penang Hill - 18 min drive - 12.2 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 14 min drive

Restaurants

  • ‪Original Penang Kayu Nasi Kandar - ‬2 min walk
  • ‪Lobby Cafe - ‬1 min walk
  • ‪New Cathay Cafe - ‬5 min walk
  • ‪Cendol Pulut Last Corner - ‬5 min walk
  • ‪Xiang Yun Vegetarian Hut - ‬4 min walk

About this property

AC Hotel by Marriott Penang

4-star hotel near Queensbay Mall
AC Hotel by Marriott Penang offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6361 square feet (591 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly AC Hotel by Marriott Penang. Limited free parking is available on a first-come, first-served basis.

This 4-star George Town hotel is smoke free.

  • 423 guestrooms or units
  • 28 levels
  • Meeting rooms
  • 6361 sq ft of conference space
  • 591 sq m of conference space
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
AC Hotel by Marriott Penang offers 423 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Kids pool
  • Parking included
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CA $104 total
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 42 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AC Hotel by Marriott Penang

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 42 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

AC Hotel by Marriott Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 357 out of 962 reviews
Rating 8 - Good. 413 out of 962 reviews
Rating 6 - Okay. 124 out of 962 reviews
Rating 4 - Poor. 43 out of 962 reviews
Rating 2 - Terrible. 25 out of 962 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KEVIN, Lynnwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staffs is very polite and friendly. Nice area to stay with many different dining options as well!
Stayed 4 nights in Nov 2025

10/10 Excellent

RAHMAYATI LIM

Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel but not much around

We stayed here one night after flying in to Penang fairly late at night. The breakfast was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

sootng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the hotel at about 5 pm and was attended to by Staff Rimon at the counter, he is exceptionally welcoming and therefore making my check in especially pleasant. As I had make the booking just a day ago and it seems that the booking has not reflected yet in the system, he kindly explained to me and assured me that it would not be an issue. Additionally as my return flight is pretty late, he also try to accommodate my request for late check out as well as a high floor unit. The hotel also had a shuttle bus that operates in the evening to the nearby Queensbay mall and Rimon as well kindly did a reservation for me to and fro just to make sure that I have a seat on the shuttle. From the hotel is about a 15 minutes drive on the shuttle to the mall :). Just outside the hotels, there are stretches and plenty of food places. My stay here has been exceptionally pleasant and felt very welcoming especially because of Rimon, it nice to see him at the counter with his alway wide and warm welcoming smile :) The hotel booked is a family unit and is 94 sqm in size. It has a nice view of Penang island and that it has 2 bedrooms with 2 bathroom as well as a study room. It comes with also a balcony and also a living and dining area. Both of the bedrooms window have very good city view. We also managed to catch some fireworks on the night of the 28 June :). The decoration of the executive family suites is very modern and it really have the feel of home :).
View from bedroom
View from balcony
Study room
Living room
Stayed 4 nights in Jun 2025

8/10 Good

TEH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 2 nights in Apr 2025

4/10 Poor

Rajiv

Business traveller
Disliked: Staff & service, room comfort
It took more than 30 mins to arrange local transport. They have no restaurant open for dinner. Reception staff had poor attitude
Stayed 2 nights in May 2025

10/10 Excellent

Peter, Boulder

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Yee Ming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Marco, Calgary

Travelled with partner
Liked: Staff & service
Confortable, spacious room. Kind, attentive staff. No room service, surprising for a full service hotel. Extremely difficult to even do this review-no internet connection. Wifi was extremely poor, making it impossible to work and to manage issues that required internet connectivity.
Stayed 1 night in Feb 2025

10/10 Excellent

Adnan, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very nice staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

Carlina, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a place close to the airport for an overnight layover, but the hotel was much better than I’d expected. Would absolutely book it again
Stayed 1 night in Feb 2025

10/10 Excellent

Paul, Dauphin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with exceptional staff.
Stayed 7 nights in Jan 2025

8/10 Good

Karen Yoon Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am impressed with the service and condition of the hotel after Marriott took over Vistana. Will definitely stay there again
Stayed 4 nights in Jan 2025

10/10 Excellent

Eugene Kim Hock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good one

Lovely hotel and very friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Rajadev

Stayed 2 nights in Dec 2024

10/10 Excellent

PO-CHIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

PAK KEUNG

Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Xue Ying

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Suite facilities are old ,doesn’t have enough power outlets
Stayed 2 nights in Nov 2024

8/10 Good

YI JU

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Nice hotel with good service by always friendly staff. Just the breakfast food selection could be a bit more diverse.
Stayed 6 nights in Nov 2024

10/10 Excellent

Aravind

Stayed 1 night in Nov 2024