Ratings based on 19 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Family Time
Posted Feb. 7, 2024 on HotelsService is good. But the interior condition of the room is somewhat reasonable, the bathroom drainage has a slight issue whereby the flow of the water is quite slow.
Suggest for breakfast to be improved on. Otherwise there is a whole stretch of street food to consider for breakfast which is cheap and good.
by A traveller
Posted Dec. 2, 2023 on Hotels
by A traveller
Posted Jun. 24, 2023 on Expedia
Nice
by A traveller
Posted Apr. 8, 2023 on Expedia
by A traveller
Posted Feb. 7, 2023 on Expedia
Spacious room with fabulous views. Interesting location.
by A traveller
Posted Jan. 30, 2023 on Expedia
by A traveller
Good place to stay in Penang
Posted Jan. 12, 2023 on HotelsThe reception at counter was not efficient particularly an Indian chap there. I told him I wanted my room made the morning but nothing was done.
The location was convenient to the sights such as the temple and the dam.
by A traveller from JOHOR BAHRU
Posted Dec. 27, 2022 on Expedia
Near to hawker centers, Restaurants and convenient. Best Location to visit Kek Lok Se. And Also need to Penang Hills.
by A traveller
Posted Dec. 20, 2022 on Expedia
by A traveller
A surprise stay with plenty of local food choices
Posted Sep. 25, 2022 on HotelsI was asked to pay for extra for early check in. I understand they have check in time at 3pm, but as a guest to feel the unwelcome rejection to the face was not a pleasant experience to have. I was arrived at the property past 12 noon, and i was rejected to check in my room on my face unless I pay the extra (early check in). However the receipt was later review that and allowed me to checked in around 130pm (she wrote down foc early chk in 130pm on my room card enclosure).
Seriously, I do not usually have this kind of experience in any other hotel includes 3-5 stars facility. This is my 2nd experience in Penang hotel within the same trip. But I never had similar encounter in other cities or countries.
The bed was not very good also, it seems like it is conjoint of 2 single bed into one, where i could easily hit the center "hard-bone“ in between the 2 beds.
However I must compliment a few good things about my stay, the location is wonderful, plenty of local foods and market available, I never had any issues to get food here. The TV has many programs and channels to browse from , particularly Netflix my fav. the view of the mt also. Just a little thing the rooftop was totally occupied by the restaurant, would please if there a free space for their guest to view and appreciates top view from the building.
