Note fondée sur 978 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
87 % des clients le recommandent
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Grenoble

Très bon hôtel à Penang

Publié le 17 mars 2019 sur Hotels
Très belle hôtel très bien entretenu dans les parties communes avec une superbe piscine et une plage à 30 mètre de la piscine. Seul petit bémol la baignoire était vraiment usé et mérite d’être changée. Sinon super hôtel pour famille avec jeu aquatique et parc qu’attraction. Et la petit déjeuner est parfait.
Commentaires de Gestion de l’hôtel
18 mars 2019 par GSH, Gestion de l’hôtel
Dear Yassine, Thank you for the awesome review and we are glad you had a wonderful time during your stay with us and were satisfied with the quality of our resort and our services. We would like to thank you for sharing your feedback with us regarding the refurbishment of the bathroom. Please be informed, we are currently working on the rooms as the rooms are going under rejuvenation. And yes, Golden Sands Resort by Shangri-La is a family and kids friendly resort. The resort has been voted by the readers of Holidays with Kids as the Top Ten Family Resort 2018 in Asia. We would also like to thank you for the fantastic review on our breakfast as it provides wide range of food selection for our guest. Nevertheless, it is an absolute pleasure to serve you as our guest and we are looking forward for your return to experience our hospitality at its finest! Best regards, Suleiman TAR Director of Communications
3 sur 5
par un voyageur

Cet hôtel doit absolument être rénové

Publié le 3 oct. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
15 janv. 2019 par GSH, Gestion de l’hôtel
Dear Mr.Eric, Thank you for sharing your feedback with us. We have highlighted your feedback to our departments to ensure all the quality of our services will be improve and maintain at all times. Furthermore, we are delightful to have you as our guest staying Golden Sands Resort and we are looking forward to see you soon! Best regards, Suleiman TAR Director of Communication
5 sur 5
par un voyageur

Complexe multiculturel

Publié le 13 août 2018 sur Hotels
Ambiance détente. Malheureusement la mer est poisseuse, mais les piscines sont très bien. L’hôtel est un peu viellait mais nous avons apprécié la navette gratuite pour Georgetown
Commentaires de Gestion de l’hôtel
20 août 2018 par SLPenang, Gestion de l’hôtel
Dear jean christophe, Thank you for sharing your stay experience. We are happy to hear that you had an overall satisfying stay experience. We look forward to delighting you again soon. Best regards, Suleiman TAR Director of Communications
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 17 févr. 2018 sur Hotels
5 sur 5
par Roger

Bon hotel

Publié le 17 juin 2017 sur Hotels
Bel hôtel dans un beau coin de Penang, a recommander.
Commentaires de Gestion de l’hôtel
19 juin 2017 par SLPenang, Gestion de l’hôtel
Dear Roger, Thank you for the feedback. We are very happy that our resort with its services were up to your satisfaction and we look forward to welcoming you back to our resort again in the near future. Best regards, Suleiman Tunku Abdul Rahman Director of Communications
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 23 mars 2017 sur Hotels
5 sur 5
par un voyageur

Publié le 3 mars 2024 sur Expedia
My wife and I had an exceptional stay at the Golden Sands Resort in Penang. This resort is a paradise for water enthusiasts, offering an extensive array of swimming facilities and watersports activities, which you can even negotiate to fit your budget. The dining options available within a short 5 to 10-minute walk are incredibly diverse, catering to a wide range of palates with Indian, Malay, Thai, and Arab/Turkish cuisines. The housekeeping staff deserves special mention for their impeccable service, ensuring our room was always clean and inviting. The breakfast buffet was a daily highlight, offering a varied selection from continental dishes to local specialties, providing a taste of Penang's rich culinary heritage. I wholeheartedly recommend the Golden Sands Resort to anyone looking to immerse themselves in the beauty and culture of Penang. Attractions such as the Entopia Butterfly Park and Escape Theme Park are conveniently close, enhancing our experience. Moreover, the availability of Grab (the local equivalent of Uber) made exploring Penang, including the historical Georgetown, both easy and enjoyable. This stay has left a lasting impression on us, making it a holiday we will always cherish. Although I do not have any children at the moment, it is a very child-friendly resort. I will certainly bring my children here in the future when I have some.
Commentaires de Gestion de l’hôtel
7 mars 2024 par SL Penang, Gestion de l’hôtel
Thank you for sharing your excellent stay at our resort. We look forward to delighting you again soon.
3 sur 5
par un voyageur de Bangsar South City

Publié le 29 févr. 2024 sur Expedia
Property wear out seriously, food so so, food selection less, parking limited and far but buggy service available (need to wait for turn 10-15min on peak), room partitions was bad as can hear next room noise. Chairs on beach wont re arrange daily. Beach was public with half man made sand.
Commentaires de Gestion de l’hôtel
7 mars 2024 par SL Penang, Gestion de l’hôtel
Thank you for sharing your feedback. We will continuously improve to enhance our guests' stay experience. We hope to have another opportunity to welcome you back in the near future.
4 sur 5
par un voyageur

Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 févr. 2024 par SL Penang, Gestion de l’hôtel
Thank you for rating Golden Sands. We hope to welcome you back soon.
5 sur 5
par un voyageur

Publié le 27 févr. 2024 sur Expedia
Beautiful location. Worth paying the upgrade for an ocean view room. It's a lovely hotel with a great atmosphere and beautiful gardens leading directly to the beach.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par SL Penang, Gestion de l’hôtel
Thank you for sharing your wonderful stay experience. We look forward to welcoming you back soon!