Ratings based on 77 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 31, 2024 on Expedia
Stay was brief and everything was satisfactory
Comment from Hotel Management
Feb. 1, 2024 by Carlos Montenegro C.H.A. - General Manager, Hotel Management
Dear Ms. Williams:Nice to hear from youYes, it was a short stay ( 2 days) but, out local Guayana staff always ready to take care of our EXPEDIA membersHave a great week and thanks for your supportSincerely,
by A traveller
Posted Jan. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 1, 2024 by Carlos Montenegro C.H.A. - General Manager, Hotel Management
Dear Mr. D:Thanks for the feed and high scoreAlthough it was a short stay, we are glad you found it up to you standardsHave nice weekSincerely,Carlos Montenegro C.H.A.General Manager
by A traveller
Posted Jan. 12, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Carlos Montenegro C.H.A. - General Manager, Hotel Management
Dear Mr. Hosein:Sorry I did not get sooner to reply your kindly note but, our hotel with your support and many EXPEDIA members keep us busy.Have a great start of the month of February and look forward to see you back soon SIncerely,Carlos Montenegro C.H.A.General Manager
by A traveller
Posted Jan. 10, 2024 on Hotels
Comment from Hotel Management
Feb. 1, 2024 by Carlos Montenegro C.H.A. - General Manager, Hotel Management
Mr. Prince;Hope you are doing great back in the U.S.A.Thanks for the score and based on this score we believe your 4 days stay was a great oneLook forward to welcome you backSincerely,Carlos Montenegro C.H.A.General Manager
by A traveller from Margate
Posted Jan. 1, 2024 on Expedia
Location is good
Comment from Hotel Management
Feb. 1, 2024 by Carlos Montenegro C.H.A. - General Manager, Hotel Management
Dear Mr. Gobardhan:Thanks for reserving with EXPEDIA and eventually staying with us in late December 2023Image we are now beginning of February 2024 and we want yo wish you a great yearLook forward to welcome you back soonSincerely,Carlos Montenegro C.H.A.General Manager
by A traveller
Posted Dec. 11, 2023 on Expedia
Warm hospitality from GM Carlos Montenegro and staff made a grief-stricken trip tolerable. Our room was upgraded, without additional cost, to an executive suite which was quite comfortable and comforting.
Special shout-out to servers Donnata and Stevanelle and Ritchie and Victor of the Executive suites.
Much gratitude to GM Carlos for his letter of condolence. Thank you for your caring ways.
For its hospitality and cleanliness, we highly recommend Guyana Pegasus hotel to all visitors.
by A traveller from houston
Posted Dec. 7, 2023 on Expedia
For the price paid. It is well below the standard expected. room and bathroom are basic ,
by A traveller
Posted Dec. 2, 2023 on Expedia
Comment from Hotel Management
Dec. 8, 2023 by Carlos Montenegro - General Manager, Hotel Management
Mr. Hosein: Thanks for the review and very glad you had stay with us.Also, we were happy to Up Grade you and had the view to the Atlantic OceanCompliments of the Season and great 2024
by A traveller
Posted Nov. 26, 2023 on Expedia
I like the ambiance and professional manner of the entire staff.
Comment from Hotel Management
Dec. 8, 2023 by Carlos Montenegro - General Manager, Hotel Management
Dear Mr. Scott:We all are missing you here and we are glad you are back safe and sound home.Your assign room Overlooking the City of Georgetown with all the International Hotel Standards we hope was fine with you and also our most dedicated and trying local staff.Compliments of the Season and a Great 2024
by A traveller
Posted Nov. 25, 2023 on Expedia
staff was always willing to help - my coffee in room was mild and Kevin in reception gave us 2cups from his office.
housekeeping said they dont have body lotion for the rooms but she still went and found 1bottle for me on the day before we left.
Food was better than vendors out of hotel. We ate in. The area by Bar/Grill needs lighting for reading menu. The tile needs repairs or women should be careful with heels. For safety wear flats.
Not enough waiters on a busy night. The live band could put u to sleep.
Wifi worked good.
Housekeeping cleaned up good.
Comment from Hotel Management
Dec. 8, 2023 by Carlos Montenegro - General Manager, Hotel Management
Mr. Kanhai:Compliments of the Season and a Great 2024We appreciate your review and rest assure that our willing local staff and supervisor have read your notea and are willing to work on it. Members of the bad that play good old songs have been with us for 6 years and have great review, may be your night was not one of the ones and so sorry to hear that. Look forward to welcome you back
