Ratings based on 957 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Terrible budget option
Posted Jan. 29, 2024 on HotelsRooms incredibly small and not well ventilated, and there were lingering smells from the bathroom which persisted for the entire stay.
Hot water didn't work. Had to leave the water running for over 10 mins before it kicked in so not environmentally friendly to have a wash. Overall just a bad stay even for it's "budget" price.
Comment from Hotel Management
Jan. 31, 2024 by Team easyHotel Glasgow, Hotel Management
Dear Nathan,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very sorry to hear that you experienced a technical problem in your room during your stay.We take your satisfaction very seriously and apologise for any inconvenience this may have caused to your stay.Rest assured that your feedback has been passed on to our Maintenance Supervisor and we are actively working to resolve this issue in the room you stayed in. We hope to see you again soon in any one of our locations across Europe.
by A traveller
Basic for one night
Posted Jan. 29, 2024 on HotelsBasic amenities and basic room. Did us for night however got a chap at door at around 9.15am for housekeeping and when I said we weeent checking out until 10 I got a blank look a one a shrug. Felt like I was being chased out after
Comment from Hotel Management
Jan. 31, 2024 by Annika – Hotel Manager , Hotel Management
Dear Kristy,First of all, we would like to thank you for taking the time to leave a review about your recent stay in our hotel.We are very sorry to hear that you found our staff unfriendly as this reflects in no way the standards of service we strive to maintain in our establishment, and we take these comments very seriously. Your satisfaction is our top priority, and we will do our utmost best to improve and provide you with a more enjoyable experience in the future.We hope to see you again soon in any one of our locations across Europe.
by A traveller
Posted Jan. 28, 2024 on Hotels
Room very small and bed very hard , the toilet door doesn’t lock as door swollen at the bottom due to shower water splashing on to it , coffee machine at reception only dispenses half a cup but nothing reception can do about it , if you like the idea of sleeping in a cupboard this hotel is for you
Comment from Hotel Management
Jan. 31, 2024 by Team easyHotel Glasgow, Hotel Management
Dear James,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very sorry to hear that you experienced a technical problem in your room during your stay.We take your satisfaction very seriously and apologise for any inconvenience this may have caused to your stay.Rest assured that your feedback has been passed on to our Maintenance Supervisor and we are actively working to resolve this issue in the room you stayed in. We hope to see you again soon in any one of our locations across Europe.
by A traveller
Posted Jan. 15, 2024 on Expedia
Cheap and clean. Does the job for the night
Comment from Hotel Management
Jan. 16, 2024 by easyHotel Glasgow, Hotel Management
Dear Matthew,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Glasgow City
by A traveller
Posted Dec. 31, 2023 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Annika – Hotel Manager , Hotel Management
Dear Rafael,Thank you very much for taking the time to rate our hotel.We are very sorry that we were not able to give you a great experience in our hotel. As we continuously try to improve our quality and level of service, we would like to know what happened so we can take appropriate action.We would be grateful if you could contact us directly so we can understand what occurred during your stay.Thank you very much for your cooperation and we look forward hearing from you.
by A traveller
Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Annika – Hotel Manager , Hotel Management
Dear Lucia,Thank you very much for taking the time to rate our hotel.We are very sorry that we were not able to give you a great experience in our hotel. As we continuously try to improve our quality and level of service, we would like to know what happened so we can take appropriate action.We would be grateful if you could contact us directly so we can understand what occurred during your stay.Thank you very much for your cooperation and we look forward hearing from you.
by A traveller
Posted Dec. 28, 2023 on Expedia
Good place.
Comment from Hotel Management
Dec. 30, 2023 by easyHotel Glasgow, Hotel Management
Dear Kevin, Thank you very much for providing this positive feedback.We are very delighted to see that you had a great stay at our hotel.Our team is proud to receive this great score and we see it as a big compliment for our hard work.We look forward to welcoming you back to easyHotel soon.Team easyHotel Glasgow City
by A traveller
Posted Dec. 25, 2023 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Annika- Hotel Manager , Hotel Management
Dear Zaim,Thank you for taking the time out to review your recent experience at our hotel.We strive to deliver a great level of service and positive experiences for all our guests and we are truly sorry that you feel this has not been achieved.To shape future experiences for our guest we would welcome specific feedback so please do not hesitate to contact us.We look forward to hearing from you.
by A traveller
Posted Dec. 25, 2023 on Hotels
Small room. Clean bed. Clean shower. Basic with no add ons like hairdryers. But comfy and cosy
Comment from Hotel Management
Dec. 30, 2023 by easyHotel Glasgow, Hotel Management
Dear Hotels.com User,Thank you for choosing to stay with us and for taking your time to leave us a review. We do have hairdryers available for use at reception.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Glasgow City
by A traveller
Posted Dec. 22, 2023 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Annika – Hotel Manager , Hotel Management
Dear Stephannie,Thank you for taking the time out to review your recent experience at our hotel.We strive to deliver a great level of service and positive experiences for all our guests and we are truly sorry that you feel this has not been achieved.To shape future experiences for our guest we would welcome specific feedback so please do not hesitate to contact us.We look forward to hearing from you.
