Ratings based on 188 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Mar. 3, 2024 on Expedia
A few things needs be renovate.
Comment from Hotel Management
Mar. 6, 2024 by Greeting, Michał Witkowicz General Manager, Hotel Management
Dear Thank you for choosing our Hotel Diament and sharing your opinion after your stay. We are glad that we were able to meet your expectations.We hope to host you again during your next visits to Gliwice.
5 out of 5
by A traveller

Posted Jan. 29, 2024 on Hotels
Comment from Hotel Management
Mar. 6, 2024 by Michał Witkowicz, Dyrektor Hotelu, Hotel Management
Szanowna Pani Agnieszkodziękujemy za wybór naszego Hotelu oraz podzielenie się opinią po pobycie. Cieszymy się, że udało nam się spełnić Pani oczekiwania.Mamy nadzieje, że będziemy mogli Panią gościć ponownie w przyszłości.Z pozdrowieniami,
1 out of 5
by A traveller

Posted Nov. 14, 2023 on Hotels
Comment from Hotel Management
Nov. 30, 2023 by Michał Witkowicz, Hotel Management
Szanowny Panie Adamie,Dziękuje za wybór naszego Hotelu i podzielenie się opinią. Będzie mi miło jeśli zechce się Pan podzielić szerszą opinią tak niskiej oceny.Mimo wszystko mamy nadzieje, że będziemy mogli Pana gościć w przyszłości.Z pozdrowieniami
4 out of 5
by A traveller

Posted Oct. 9, 2023 on Hotels
Comment from Hotel Management
Oct. 9, 2023 by Z pozdrowieniami, Michał Witkowicz, Dyrektor Hotel, Hotel Management
Szanowny Paniedziękujemy za wybór naszego Hotelu oraz podzielenie się opinią po pobycie. Cieszymy się, że udało nam się spełnić Pana oczekiwania.Mamy nadzieje, że będziemy mogli Pana gościć ponownie w przyszłości.
5 out of 5
by A traveller

Posted Oct. 7, 2023 on Expedia
Everything seemed new and in good taste.
Comment from Hotel Management
Oct. 9, 2023 by Michał Witkowicz, Hotel Management
Dear Thank you for choosing our Hotel and sharing your opinion after your stay. We are glad that we were able to meet your expectations.We hope to host you again during your next visits to Gliwice.Greeting,
4 out of 5
by A traveller

Posted Sep. 19, 2023 on Expedia
Nice place and friendly people
Comment from Hotel Management
Sep. 22, 2023 by Michal Witkowicz, Hotel Director, Hotel Management
Dear ColinThank you for choosing our Hotel and sharing your opinion after your stay. We are glad that we were able to meet your expectations.We hope to host you again during your next visits to Gliwice.Greeting,
5 out of 5
by A traveller

Posted Aug. 6, 2023 on Expedia
Dining options in Gliwice are great and near by. Parking in this area is problem in this area in general. The hotel has a great solution in a near by parking lot that cooperates with the hotel - a great solution.
Comment from Hotel Management
Aug. 6, 2023 by Michał Witkowicz, General Manager, Hotel Management
Dear RadoslavThank you for choosing our Hotel and sharing your opinion after your stay.We are glad that we were able to meet your requirements.We hope to host you again in the future.Best regards,
4 out of 5
by A traveller

Posted Jun. 4, 2023 on Expedia
The front office staffs were generally friendly during my stay and was very accommodating to change our room when we found the original room that we booked was not what we wanted. Overall a good place for a short stay.
Comment from Hotel Management
Jul. 30, 2023 by Michał Witkowicz, Hotel Management
Dear, thank you for sharing our opinion after your stay. We, are glad that we meet all your expectations.Hope to host you in the future again. Best regards
4 out of 5
by A traveller

Beautiful old world hotel

Posted May 15, 2023 on Hotels
The room was very spacious and the bed was comfortable. The floorboards squeaked everywhere we stepped. The shower drain was clogged so we had to be very fast. One of the mornings the elevator wasn’t working so we had to use the stairs from the fifth floor. The clerk who greeted us on our arrival was very friendly and super helpful. The rest of the staff we interacted with were onery and terse. Our room was never cleaned while we were out. Overall we enjoyed restful sleep. We would recommend this hotel and use it again.
Comment from Hotel Management
May 30, 2023 by Greeting, Michal Witkowicz, Hotel director, Hotel Management
Dear ArthurThank you for choosing our Hotel and sharing your opinion after your stay. We are glad that we were able to meet your expectations.We hope that we will be able to host you again in the future.
4 out of 5
by A traveller

It's ok and comfortable

Posted Apr. 5, 2023 on Hotels
It's fine :) But rather not more than this :) It's not a luxury 4* but rather solid- short stay place.
Comment from Hotel Management
May 1, 2023 by Michał Witkowicz, General Manager, Hotel Management
Dear ,Piotr thank you for choosing our Hotel and sharing your opinion after your stay.We hope to host you again in the future.Best regards,