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Nightelier Mermaid Waters

3.5 star property
3.5-star golf hotel near The Star Gold Coast

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Photo gallery for Nightelier Mermaid Waters

Free daily buffet breakfast
Breakfast, lunch, dinner served; alfresco dining
Front of property - evening/night
Reception
Outdoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services

Explore the area

View in a map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Place, The Star Gold Coast
    ‪3 min drive‬
  • Place, The Oasis
    ‪3 min drive‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

View all photos for Studio Family

Studio Family

Studio Family

9.4 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio Family Spa

Studio Family Spa

Studio Family Spa

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio King

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King

9.2 out of 10
Wonderful
(77 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Twin Queen

Studio Twin Queen

Studio Twin Queen

8.8 out of 10
Excellent
(20 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mermaid Suite

Mermaid Suite

Mermaid Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Accessible Studio King

Accessible Studio King

Accessible Studio King

9.0 out of 10
Wonderful
(12 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King or Twin Single

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King or Twin Single

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Gold Coast

Mermaid Waters stay.Your stay at this Mermaid Waters hotel places you within 2 miles (3 km) of The Star Gold Coast and The Oasis. Also, Gold Coast Convention and Exhibition Centre is within 3 miles (5 km) and SkyPoint Observation Deck is within 6 miles (10 km).

What's nearby

  • Pacific Fair Shopping Centre - 17 min walk - 1.5 km
  • The Star Gold Coast - 3 min drive - 2.7 km
  • The Oasis - 3 min drive - 2.7 km
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 3.1 km
  • Nobby Beach - 4 min drive - 2.7 km

Getting around

  • Broadbeach South Light Rail Station - 4 min drive
  • Varsity Lakes Station - 15 min drive
  • Coolangatta Airport (OOL) - 31 min drive

Restaurants

  • ‪Locali Pizzeria - ‬18 min walk
  • ‪Temple Of Spices - ‬18 min walk
  • ‪Etsu Izakaya - ‬15 min walk
  • ‪Lonestar Tavern - ‬9 min walk
  • ‪Subway - ‬3 min walk

About this property

Nightelier Mermaid Waters

3.5-star golf hotel near The Star Gold Coast
Nightelier Mermaid Waters offers its guests a golf course and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Barbecue grills, an arcade/game room, and tour/ticket assistance are also featured at Nightelier Mermaid Waters. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

  • 104 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Nightelier Mermaid Waters offers 104 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Free covered self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Nightelier Mermaid Waters Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 572 out of 1013 reviews
Rating 8 - Good. 333 out of 1013 reviews
Rating 6 - Okay. 67 out of 1013 reviews
Rating 4 - Poor. 25 out of 1013 reviews
Rating 2 - Terrible. 16 out of 1013 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Martin

Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Emma

Liked: Cleanliness, staff & service
The hotel was lovely, room fantastic value. However was caught off guard however with it being attached to a tavern style venue which was off putting. The other downside was the lack of sound proofing of the hotel rooms. When other visitors are in there rooms at 2am and talking loudly, it sounds like they are next to you in your room. Made for 2 nights of minimal sleep unfortunately. .
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The brekky was perfect to set me up for my walk to Pacific Fair shopping center. Room was great - beds and pillows very comfortable. The Netflix in my room didn't want to work, but staff have assured me it will be fixed. I didn't need it anyway because I entertained myself in the pool, and with free to air telly. Enjoyed my stay, and will recommend to friends and stay again myself.
Had the pool to myself - the water running off the end of the slide was better than a massage!
Pool area including lounges (some covered for sun protection) and QR codes for food/drink service.
Breakfast was just right.
IMAX theater experience at Pacific Fair shopping centre.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jannelle Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was wonderful. A huge array of options and all scrumptious. Hot water takes a very long time to heat up though.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sebastian

Stayed 2 nights in Sep 2025

8/10 Good

Keith

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Beds were not great, but I was surprised how nice this place is. Long corridor to my room. Very peaceful
Stayed 5 nights in Sep 2025

10/10 Excellent

Chamodi Jayathri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was good and loved the outdoor pool area.
Stayed 3 nights in Sep 2025

8/10 Good

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value, when a breakfast is included in the room price. Would definitely stay here again.
Stayed 1 night in Sep 2025

8/10 Good

SHIV

Liked: Cleanliness
Disliked: Staff & service
Staff behaviour to be improved. Breakfast found quality to be improved Cleaning to be improved Lack of coffee and toast machine
Stayed 1 night in Sep 2025

6/10 Okay

Lennon

Business traveller
Disliked: Cleanliness
Breakfast was good, the room was average, but the cleanliness was disappointing. There were hairs on the tub when I got in the room, and for the two weeks I was there housekeeping never removed the hairs. The windows had thick spider webs that were there for ages. The bathroom towels stunk. I would not stay there again.
Stayed 12 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice clean place to stay. Very convenient having great room service options.
Stayed 1 night in Sep 2025

8/10 Good

Dave, Mooloolaba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 1 night in May 2025

10/10 Excellent

Riah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service, always a treat to stay there. Beds are so comfortable was hard to leave.
Stayed 1 night in Sep 2025

8/10 Good

Bevan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes - Staff was very friendly , welcoming and accomadating to our needs. Comfy beds , clean linen and clean towels provided daily. Breakfast was always good and once again friendly smiling kitchen staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, spacious room, quiet area. Super comfortable bed!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with breakfast provided
Stayed 3 nights in Aug 2025

10/10 Excellent

Jay

Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed 1 night in Sep 2025

8/10 Good

Erin

Stayed 2 nights in Sep 2025

10/10 Excellent

rupert

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind friendly staff, free drink and buffet breakfast included and accommodated us at the last minute
Stayed 1 night in Aug 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025