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Sovereign Gold Coast

4.0 star property
4-star hotel near Surfers Paradise Beach

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Photo gallery for Sovereign Gold Coast

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Individually decorated, individually furnished, blackout drapes
Lobby sitting area
Flat-screen TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
138 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪3 min walk‬
  • Place, Chevron Renaissance
    ‪10 min walk‬
  • Place, Cavill Avenue
    ‪14 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪29 min drive‬

Room options

View all photos for Family Suite

Individually decorated, individually furnished, blackout drapes

Family Suite

  • Sleeps 4

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Spa Suite

Spa Suite | Living area

Spa Suite

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Twin Room (No Balcony)

Individually decorated, individually furnished, blackout drapes

Hotel Twin Room (No Balcony)

8.0 out of 10
Very good
(34 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

8.6 out of 10
Excellent
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Easy Access Room

Easy Access Room | Living area

Easy Access Room

9.2 out of 10
Wonderful
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe One Bedroom Suite

Deluxe One Bedroom Suite

Deluxe One Bedroom Suite

9.0 out of 10
Wonderful
(20 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Individually decorated, individually furnished, blackout drapes

Suite, 1 Queen Bed

8.2 out of 10
Very good
(21 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Suite

Individually decorated, individually furnished, blackout drapes

One Bedroom Suite

  • Sleeps 3

View all photos for Deluxe One Bedroom Suite

Individually decorated, individually furnished, blackout drapes

Deluxe One Bedroom Suite

  • Sleeps 3

View all photos for Two Bedroom Suite with 2 Queen Beds

Two Bedroom Suite with 2 Queen Beds | Living area

Two Bedroom Suite with 2 Queen Beds

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Hotel Room

Individually decorated, individually furnished, blackout drapes

Double Hotel Room

9.0 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Individually decorated, individually furnished, blackout drapes

Twin Room

  • Sleeps 2

View all photos for Easy Access Room

Individually decorated, individually furnished, blackout drapes

Easy Access Room

  • Sleeps 4

View all photos for Spa Suite

Interior

Spa Suite

  • Sleeps 3

SPA Room Queen Single

  • Sleeps 3

Double Room

  • Sleeps 2

One-Bedroom Suite Queen Single

  • Sleeps 3

Two-Bedroom With 2 Queen Beds

  • Sleeps 4

Deluxe One Bedroom Suite Queen Single

  • Sleeps 3

View all photos for Hotel Twin Room

Individually decorated, individually furnished, blackout drapes

Hotel Twin Room

  • Sleeps 2

View all photos for 2 Bedroom Suite, 1 Queen 3 Single

Individually decorated, individually furnished, blackout drapes

2 Bedroom Suite, 1 Queen 3 Single

  • Sleeps 5

View all photos for Two Bedroom Suite

Individually decorated, individually furnished, blackout drapes

Two Bedroom Suite

  • Sleeps 4

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About the area

Gold Coast

Surfers Paradise stay.Within a 15-minute walk of this Surfers Paradise hotel, you'll find Surfers Paradise Beach and Cavill Avenue. Gold Coast Convention and Exhibition Centre and The Star Gold Coast are also within 3 miles (5 km).

What's nearby

  • Surfers Paradise Beach - 3 min walk - 0.3 km
  • Budds Beach - 3 min walk - 0.3 km
  • Chevron Renaissance - 10 min walk - 0.9 km
  • Infinity Attraction - 12 min walk - 1.1 km
  • Cavill Avenue - 14 min walk - 1.2 km

Getting around

  • Cypress Avenue Station - 6 min walk
  • Helensvale Station - 17 min drive
  • Coolangatta Airport (OOL) - 40 min drive

Restaurants

  • ‪Sandbar - ‬11 min walk
  • ‪Clock Hotel - ‬10 min walk
  • ‪Castaway Coffee Bar - ‬7 min walk
  • ‪Nosh Pan Asian - ‬9 min walk
  • ‪Citrique - ‬4 min walk

About this property

Sovereign Gold Coast

4-star hotel near Surfers Paradise Beach
Sovereign Gold Coast offers its guests a children's pool, an outdoor pool, a hot tub, and a sauna. A fitness center, a terrace, and barbecue grills are also featured at Sovereign Gold Coast.

This 4-star Gold Coast hotel is smoke free.

  • 180 guestrooms or units
  • 9 levels
  • Built in 1998
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
Sovereign Gold Coast offers 180 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary toiletries and blackout drapes/curtains.

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday to Wednesday (8:00 AM – 6:00 PM), Thursday to Friday (8:00 AM – 7:30 PM), and Saturday to Sunday (8:30 AM – 6:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Towels fee: AUD 3.00 per person, per night (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Australis Hotel
Australis Sovereign
Australis Sovereign Hotel
Australis Sovereign Hotel Surfers Paradise
Australis Sovereign Surfers Paradise
Hotel Australis
Sovereign Australis
Sovereign Australis Hotel
Australis Sovereign Hotel Gold Coast/Surfers Paradise
Surfers Paradise Australis Sovereign
Alpha Sovereign Hotel Surfers Paradise
Alpha Sovereign Hotel
Alpha Sovereign Surfers Paradise
Alpha Sovereign
Alpha Sovereign Hotel Gold Coast/Surfers Paradise
Alpha Sovereign Hotel
Sovereign Gold Coast Hotel
Sovereigns in Surfers Paradise
Sovereign Gold Coast Surfers Paradise
Sovereign Gold Coast Hotel Surfers Paradise

Sovereign Gold Coast Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 1003 reviews
Rating 8 - Good. 322 out of 1003 reviews
Rating 6 - Okay. 178 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 71 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Parking difficult
Stayed 3 nights in Nov 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Generous amount of space and good value for money.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean room. Polite desk staff. Friendly birds! Room a little noisy during the day if u open the window.
Stayed 3 nights in Nov 2025

2/10 Terrible

Shaun

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This stay was profoundly disappointing. The Sovereign Gold Coast clearly prioritises filling rooms over providing a basic, functional, or comfortable guest experience. I will not be returning. The experience started poorly and only got worse: Painful Check-in: The check-in process was frustratingly slow. The staff, while not rude, were unfriendly and entirely indifferent. This set a bad tone immediately. Key Card Failure: As an indicator of the general dysfunction, the key cards did not work initially. Upon reaching my room, I immediately understood why I had overheard another guest complaining that "nothing worked." They were right. Broken Facilities: The spa was not operational, and only one escalator was functional, causing annoying delays and inconvenience. A hotel of this size must keep its essential facilities maintained. Zero Comfort: The sleep quality was terrible. I could distinctly feel the springs in the mattress, proving the bedding is desperately overdue for replacement. Cheap Amenities: In a two-bedroom unit, supplying only one minuscule bar of soap is inexcusably cheap and demonstrates a total lack of concern for the customer. In summary, the Sovereign Gold Coast is focused on maximizing occupancy with zero care for the customer experience. Everything felt neglected. Do not waste your money here.
Stayed 2 nights in Oct 2025

8/10 Good

Natalia

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Zico Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

2/10 Terrible

Ellie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for a work conference and unfortunately ended up not staying the night due to how uncomfortable and unsafe I felt. The room I was given was extremely outdated, had a strong musky smell, and the curtains were noticeably dirty. As a young woman travelling alone, I did not feel secure — there were no visible security cameras and the room lacked additional locking mechanisms that would offer peace of mind. I returned to reception about 30 minutes after checking in (and only an hour after booking), to politely request a refund. I explained that I felt unsafe, especially with the large number of men around town for the Supercars weekend. Instead of offering empathy or assistance, the staff member told me to “go for a walk” and suggested I would “feel silly” if I left. He also asked if I was upset because of anxiety, which was unprofessional and dismissive. In the end, I chose to drive home two hours each way for the duration of my conference rather than return. The customer service and overall condition of the accommodation were incredibly disappointing. I cannot recommend this hotel, especially for women traveling alone.
Stayed 2 nights in Oct 2025

8/10 Good

Vito

Liked: Cleanliness, amenities, property conditions & facilities
Well located within walking distance to the GC tram. Great price / value for money option.
Stayed 1 night in Oct 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and spacious. Staff was friendly. The only thing was that we have to wait for check in a bit too long, because we arrive before 12 o’clock so we’re hoping for early check in. Otherwise we were very pleased to stay in Sovereign Gold Coast.
Stayed 3 nights in Oct 2025

2/10 Terrible

Shannon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is terribly run down. Suggest to avoid. No hot water, one lift inoperative, cleanliness was below par, and the tv in the room did not function properly.
Stayed 1 night in Oct 2025

8/10 Good

Adam

Liked: Room comfort
Disliked: Staff & service
Unfortunately on arrival for checkin the front desk lady was not welcoming. However the overall experience of the stay was nice and comfortable. The room had great views and ammenities. An excellent size pool.
Stayed 2 nights in Oct 2025

6/10 Okay

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast available or lunch. Dinner avilable in Malaysian restaurant only opened on Fri, Sat and Sunday nights, doesnt serve alcohol. Room was jnot cleaned in 4 day stay. Nice surrounds at Budds beach was the only positive for me. I would not stay there again.
Stayed 5 nights in Oct 2025

6/10 Okay

Steve

Stayed 6 nights in Sep 2025

2/10 Terrible

Paul G

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi - if we get any surveys about our accommodation at The Star please give it a 0 out of 5 rating… They didn’t service my room even though i pressed the service button in the morning. Out of x 4 nights it was serviced once. they didn’t give any replacements of anything except a soap bar, rubbish bins weren’t emptied… Concierge team were wonderful we wanted a meeting room for 1.5 hours and they wanted to charge $700 which was apparently half price - yet there were no people anywhere near any of the meeting rooms… Frankly never want to stay there again please
Stayed 3 nights in Sep 2025

10/10 Excellent

Grainne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Nestor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, really enjoyed it. Quite and clean.
Stayed 3 nights in Sep 2025

2/10 Terrible

Tanya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel manager very rude. Stayed for 4 nights staff don’t have set policies and procedures and are rude to customers. Called me dodgy because I had booked my friend in under my name. Hotel manager lady very rude and unprofessional! Would definitely not recommend staying here! Considering we stayed for 4 nights total disappointment!
Stayed 2 nights in Sep 2025

8/10 Good

Dyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outdoor facilities/ nice pool area
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
No where to cook food only a microwave and toaster
Stayed 8 nights in Sep 2025

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around by tram, tram station is just 5 mins walk
Stayed 2 nights in Sep 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a wonderful place to relax, the pool area and spa and gym,are beautiful and clean, the property is very well maintained and close to everything, even have a bbq area which is good.
Stayed 2 nights in Sep 2025