Ratings based on 473 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 24, 2024 on Expedia
Spent 2 nights on the Fuji view room with private hot spring, the room is spacious for 2 even for 4, the king size beds are excellent, pillows and blanket are top class, you can see the fuji mountain lying on bed if the weather allows, but unfortunately, 1 small building has blocked some part of it (very small portion), but u can go to the top floor shared area to take pictures with better angle ~
The private hot spring is nice with view of fuji mountain, but it takes time to accumulate hot water, its refreshing ~
the only compliant is that if you are not taking a taxi to the hotel, you will need to spend sometime finding the road or the entrance of the hotel ~
you may find convienient store around and a bus stop nearby which u can take free bus to outlet or a ride to other major area ~
9/10 recommended ~
by A traveller
Posted Jan. 10, 2024 on Expedia
by A traveller
Gotemba, what a wonderful place to relax.
Posted Jan. 6, 2024 on HotelsFabulous! Pleasant staff. Nice onsen in house. Great view of Mount Fuji from our room. The breakfast at the hotel was superb. Close to many convenient stores and Gotemba Premium Outlets. Easy access from this hotel.
by A traveller
Posted Jan. 1, 2024 on Expedia
Very beautiful hotel. The hotel in Gotenba, Japan is very nice, but also conveniently located on the main highway. It offers a beautiful view of Mt Fuji and Hakone, making it a perfect choice for nature lovers. Additionally, it is very close to the premium outlet, providing easy access for shopping enthusiasts.
by A traveller
Posted Dec. 31, 2023 on Expedia
by A traveller
Posted Dec. 17, 2023 on Expedia
by A traveller
Posted Dec. 11, 2023 on Expedia
We loved our stay at Mars Garden Wood Gotemba- the onsen was beautiful and peaceful. The koi pond and water show were so fun to watch. The room was spacious and the hotel full of amenities we appreciated.
by A traveller
Posted Dec. 10, 2023 on Expedia
by A traveller
Posted Nov. 28, 2023 on Expedia
Family of 4 found the rooms to be spacious, clean and could use an update. The location is 6 min walking distance to grocery store but the area has limited restaurants. The breakfast at the restaurant was a nice treat, the food was good. Staff and service are professional, helpful and speak English. We were looking forward to using the foot bath but unfortunately it was under maintenance. We frequented the public baths and enjoyed the spa amenities.
by A traveller
Posted Nov. 17, 2023 on Expedia
Room was spacious, neat and comfortable Breakfast was delicious and comforting to my liking. Enjoy the onsen and mount fuji view. But wish staff can be better verse in English, very difficult to communicate even in simplest English
