Ratings based on 46 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 17, 2024 on Hotels
Comment from Hotel Management
Mar. 1, 2024 by Kristin , Hotel Management
Thank you so much!
5 out of 5
by A traveller

Posted Dec. 18, 2023 on Expedia
Comment from Hotel Management
Mar. 1, 2024 by Kristin , Hotel Management
Thank you so much!
4 out of 5
by A traveller

Posted Dec. 10, 2023 on Expedia
Delightful staff, very clean, great shuttle service to top restaurants, view of harbor.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 26, 2023 on Expedia
3 out of 5
by A traveller

Posted Aug. 21, 2023 on Expedia
Staff was excellent. Room was average. Location was not convenient unless you want to be restaurant row only. You definitely need a car to get around.
Comment from Hotel Management
Sep. 21, 2023 by Kristin Petrelluzzi, Hotel Management
Thank you for your visit, would love to know how your accommodation could have been better for you... we definitely strive for way better than average. We find Grand Case to be a great location, easy access to so much yummy food and 5 minutes from Orient!
3 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 30, 2023 on Expedia
5 out of 5
by A traveller

Posted Jul. 24, 2023 on Expedia
Comment from Hotel Management
Sep. 21, 2023 by Kristin Petrelluzzi, Hotel Management
Thanks so much for being with us, we appreciate your visit!
5 out of 5
by A traveller

Perfect for a Relaxing Caribbean Trip

Posted Jul. 10, 2023 on Hotels
This is the perfect hotel for any couple looking for a romantic and relaxing trip to the Caribbean. We stayed in the Deluxe Loft and it was enormous - including a kitchen, half bath on the first floor, and a sizable terrace with an incredible view of Grand Case Bay. The pool includes a swim-up bar where you can order drinks, food or just chat up the bartender (both Frank and Francesca are amazing). Our trip was during low season so we often had the entire pool area to ourselves. The grounds are immaculate, and while we were there (early July) everything was in bloom. Also the hotel dog, Jack, was an unexpected perk - he's the friendliest dog ever and would walk us too and from the beach during the day, and the restaurants at night (although he wouldn't go past his favorite lolo, Talk of the Town). The hotel is perfectly located for anyone who doesn't *need* to be beachfront. It's a bit uphill from the beach, which adds to the view and makes it is more secluded. To the right, a 5 minute walk to Grand Case Beach Club (which has an amazing waterfront French bistro) and Petite Plage. To the left, a 5 minute walk to Restaurant Row, which includes some amazing (and not terribly expensive) French and local restaurants. I would be willing to bet this is the best concentration of restaurants in the Caribbean. We will definitely be coming back.
Comment from Hotel Management
Jul. 11, 2023 by Ana-Maria( Assistant Manager), Hotel Management
Dear Eric,We truly appreciate you taking your time to write such a beautiful review. We couldn't have described it any better. We are looking forward to having you back, and hope to have you on our list of repetitive dear friends coming back to their home away from home.
5 out of 5
by A traveller

Posted Jun. 30, 2023 on Expedia
Great hotel close to restaurant row. Awesome breakfast included each day with your choice of croissants
Comment from Hotel Management
Jul. 4, 2023 by Ana-Maria(Assistant Manager), Hotel Management
Dear Brian,Thank you very much for your review. We are glad you enjoyed your stay.
5 out of 5
by A traveller

Posted Jun. 4, 2023 on Hotels
Comment from Hotel Management
Jun. 8, 2023 by Ana-Maria, Hotel Management
Dear Nancy,Thank you very much for your review. We appreciate you!Hope to have the pleasure of welcoming you back soon!